Fortunately, several American Express credit cards are equipped with the handy purchase protection perk. The American Express Platinum card purchase protection covers items bought with this card for up to $10,000 per incident and $50,000 per year. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. ^Eligibility and benefit levels vary by card. With Amex purchase protection, eligible purchases are insured for up to 90 days against damage, theft, and loss. If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. Once American Express has all the information needed to process your claim, theyll notify you via email once a decision has been made. Cash and cash-like items including gift certificates, stamps and coins. Business fixtures including air conditioners, refrigerators and heaters. Log in to your American Express account. That proof of loss depends on the circumstances. Here is a list of our partners. Terms apply. With this benefit, you're able to claim up to a. How do I find and add Amex Offers to my Card? Understanding Homeowners Insurance Premiums, Guide to Homeowners Insurance Deductibles, Best Pet Insurance for Pre-existing Conditions, What to Look for in a Pet Insurance Company, Marcus by Goldman Sachs Personal Loans Review, The Best Way to Get a Loan With Zero Credit. Now there are even more places your Platinum Card can get you complimentary entry and exclusive perks. Earn a $200 statement credit after you spend $2,000 in purchases on your new Card within the first 6 months. If you try to return an eligible item within 90 days from the date of purchase and the merchant won't take it back, American Express may refund the full purchase price excluding shipping and handling, up to $300 per item, up to a maximum of $1,000 per calendar year per Card account, if you purchased it entirely with your eligible American **, Morgan Stanley Blue Cash Preferred American Express Card.**. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Best Mortgage Lenders for First-Time Homebuyers. Does AmEx purchase protection cover lost items? How to file a purchase protection claim with Amex. Big spenders should note that the purchase protection on. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. Unfortunately, if you're affected by a natural disaster, AmEx purchase protection only covers a maximum of $500 in claims per event. Enrollment required. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. Authorized users are also covered. If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. All financial products, shopping products and services are presented without warranty. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. 1 point per dollar on other purchases. Be sure to check each cards individual purchase protection policy before making an expensive purchase on an Amex card. American Express makes it easy you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. endobj However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. Our partners compensate us. This compensation comes from two main sources. Subject to additional terms, conditions and exclusions. Just like if you were returning the item to the store you bought it from, Amex will reimburse you for taxes but not shipping. Editorial Note: We earn a commission from partner links on Forbes Advisor. Purchases must be made in the U.S. or its territories, Send Money & Split Purchases: Venmo and PayPal, Interested in Amex? Claims can be made online or by giving American Express a call at 1-800-322-1277. In some cases, we receive a commission from our partners; however, our opinions are our own. Select the Card below to read the full terms and conditions for Return Protection related to that Card. Items not being safeguarded or left at an unlocked location. Lyle Daly is a personal finance writer who specializes in credit cards, travel rewards programs, and banking. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. 3 0 obj He published over 2,000 articles on The Points Guy before becoming a freelance writer. The claim process begins when you file your claim. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve . This information may be different than what you see when you visit a financial institution, service provider or specific products site. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Get started here: To file an Amex purchase protection claim, visit americanexpress.com/onlineclaim. More information can be found here. Eligibility and benefit level varies by card. Next article If I have a problem or concern about my claim or the insurance coverage who should I contact? If you have an item that was damaged or stolen shortly after you purchased it, it can be worth checking the guide to benefits of the card you used to purchase that item to see if a form of purchase protection applies. Can You Buy Gift Cards with a Credit Card? File a police report within 48 hours of the incident, if the item was stolen. All rights reserved. Your financial situation is unique and the products and services we review may not be right for your circumstances. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to . The coverage maximum with most American Express cards is $1,000 per claim. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. endobj Sound too good to be true? Instead, check the benefits guide to see the card's purchase protection coverage. Earn 80,000 Membership Rewards Points after you spend $6,000 on purchases on the Card in your first 6 months of Card Membership. To get started, you'll just need your receipt from the merchant and your American Express card statement. has been a Senior Points and Miles Contributor for TPG since 2012. Dozens of cards offer this benefit. How to File a Purchase Protection Claim with the Delta Reserve Business Card. Fortunately, in many places, you dont need to go down to the local police precinct as many cities have an online portal to submit reports for incidents like theft, lost property or damage to property. Shopping online for a car is an accelerating trend changing the purchase process from start to finish. American Express makes it easy for you to file a claim for your lost, damaged or stolen item within 90 days from the date of your purchase. Curious to hear people's stories using purchase protection with AMEX. How do I Redeem Membership Rewards Points. The maximum you can be reimbursed is the amount of the original charge on your card. From bedroom furniture to clothing and cellular phones to handbags, purchase protection can be a worthwhile benefitparticularly for high-priced items. Most products bought with your American Express card are covered by Amex purchase protection. For example, it doesn't protect against normal wear and tear or damage to an item that was purchased for play, such as sports equipment. If the merchant can not issue you a refund, you can ask American Express to reimburse you for the total cost of the . Eligibility and Benefit level varies by Card. Have you considered how much it will cost to use credit card while traveling abroad? Purchase Protection can cover the cost of lifes uh-oh moments, so you can be more confident when buying with your Eligible Card. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. Delta SkyMiles Platinum Business American Express Card. Purchase protection is an embedded benefit of your card membership and requires no enrollment. Checking vs. Savings Account: Which Should You Pick? For a complete description of the policies of your American Express card, select your card on this page. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. 1 Terms, conditions and exclusions apply. Items permanently affixed to a home, office, vehicles, etc. 2023 Forbes Media LLC. To be eligible for return protection, an item must have been purchased entirely with an Amex card. American Express AMEX Assurance Company PO Box 981553 El Paso TX 79998-9920 (800) 858-5971 Toll Free Fax (800) 322-1277 Phone Purchase Protection Claim Form Claim Number (required) Instructions: Please. But with premium Amex cards, the limit is up to $10,000 per claim with the same $50,000 annual limit. It also doesn't cover events that occurred because the item wasn't reasonably safeguarded. All Credit Intelcontent is written by freelance authors and commissioned and paid for by American Express. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card (Terms apply, see rates & fees) are just a few examples. Our partners cannot pay us to guarantee favorable reviews of their products or services. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. Delta SkyMiles Platinum American Express Card. Blue Cash Everyday Card from American Express. Earn 5x Membership Rewards Points for flights booked directly with airlines or with American Express Travel on up to $500,000 per calendar year. Cash Back rewards do not expireas long as your account is open! How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. The Ascent does not cover all offers on the market. Instead, check the benefits guide to see the card's purchase protection coverage. The card details on this page have not been reviewed or provided by the card issuer. Delta SkyMiles Gold Business American Express Card. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the . You want a travel credit card that prioritizes whats important to you. If there is a chance that an item might get broken or stolen, make sure that it is charged to your eligible American Express card. @catelangs 04/21/23. Cost includes $12.95 plus applicable local sales tax. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. For return protection, you have to file a claim within 90 days of your original purchase. Only two American Express business cards, the Delta SkyMiles Reserve Business American Express Card and The Business Platinum Card from American Express, elevate coverage to $10,000. All Rights Reserved. Earn 5x Membership Rewards Points on prepaid hotels booked with American Express Travel. The explanation field can be something as simple as "Merchant does not accept returns after 30 days" or 'merchant does not accept returns on sale items'. How do I Redeem Membership Rewards Points. Claim amount was around $300. For a full list of what's not covered by American Express purchase protection, review your Amex card's guide to benefits. Its easy to write off these policies as being too much of a hassle or, conversely, being too good to be true. Just make sure to file a notice of claim within 30 days of the loss. *Excess of 50 applies. Enrollment required. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. Terms apply. Do not sell or share my personal information. Negotiable instruments, such as stamps and travelers' checks. The most common coverage amount is $1,000 per covered incident, but some premium American Express cards cover purchases up to $10,000 per incident. 5 Stars. For claims filed internationally, you can dial 1-303-273-6498. Here's a step-by-step guide to submitting a claim for return protection through Amex. Compact discs, digital video discs, mini discs, audiotapes and videotapes. In most cases, you won't need to do anything else they'll let you know if they need more information, otherwise, you'll just get a follow-up message letting you know that the amount will be posted as a credit to the American Express card you used to purchase the item. You will be asked certain questions about your claim at that time. The Platinum also offers 90 days of return protection, up to $300 per item. Consider using a card like The Platinum Card from American Express. It can help protect covered purchases made on your eligible card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the covered purchase date. The best credit cards for travel insurance benefits. The extended warranty period is an additional year and is limited to covering the actual purchase amount paid for with your card. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection.