Customer interactions, from marketing to sales and service, are now reflections of the brand. To learn more visit us athttps://www.ttec.com. TTEC Holdings, Inc. does not undertake to update any forward-looking statements. The segment delivers omnichannel customer care, technology support, order fulfillment, customer acquisition, growth and retention services with industry specialization and distinctive CX capabilities for hypergrowth brands. If you are experiencing issues with this form contact cx@ttec.com Optimise your contact centre Learn more. The Company operates through two business segments: TTEC Digital and TTEC Engage. Beta less than 1 means the security's price or NAV has been less volatile than the market. TTEC reports financial results for two business segments: TTEC Digital (Digital) and TTEC Engage (Engage). Your industry has its own set of challenges. Do Not Sell or Share My Personal Information. Founded in 1982, the Company's 48,500 employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Serendebyte helps companies transform their customer and employee experiences by improving sales process automation, customer service, marketing automation and operations/compliance for large enterprises. Leveraging next gen digital and cognitive technology, the Company's Digital business designs, builds, and operates omnichannel contact center technology, conversational messaging, CRM, automation (AI / ML and RPA), and analytics solutions. TTEC Digital has excellent pay benefits. Empower your employees with the right training and tools to deliver amazing customer experiences. TTEC Holdings Inc provides customer engagement management tools and services. We use a blended contact centre training approach that combines AI-powered and live learning programs that improve speed-to-proficiency by up to 75% and employee NPS by as much as 18 points. 9197 South Peoria Street Englewood, CO, U.S.A 80112-5833, Do Not Sell or Share My Personal Information. In the Morningstar Style Box, large-cap names account for the Se continui a visualizzare Earnings Calendar and Events Data provided by |Terms of Use| 2023 Wall Street Horizon, Inc. Options are not suitable for all investors as the special risks inherent to options trading may TTEC partnered with Litmos to help this client, and over a weekend they got the system deployed. Calculated from current quarterly filing as of today. TTEC Engage focuses on delivering sales and marketing solutions to help clients boost their revenue as well as on managing customer's front-to-back office processes to optimize the customer experience. "We are pleased with our execution and financial performance in the third quarter as we continue to navigate the dynamic macroeconomic environment alongside our clients," commented Dustin Semach, chief financial officer of TTEC. At TTEC, we help clients design, build and operate digital experiences, and provide the real-time CX analytics to be always optimising. And we have unwavering standards for how we keep that integrity intact, from our research and data to our policies on content and your personal data. Thats why we hire, train and celebrate brand ambassadors who live and breathe our clients values every day, in every channel, every time. message, contactez-nous l'adresse TTEC Digital segment provides pure-play CX technology service. The main competitors of TTEC include Kforce (KFRC), Cross Country Healthcare (CCRN), HeadHunter Group (HHR), Kelly Services (KELYA), Barrett Business Services (BBSI), TrueBlue (TBI), ManpowerGroup (MAN), Insperity (NSP), Aurora Innovation (AUR), and Huron Consulting Group (HURN). Get the agile tools to transform your total experienceone stage at a time. enviando un correo electrnico a The Company's TTEC Digital business provides insight-driven, outcome-basedand AI-enabled omnichannel cloud platforms and CX consulting solutions and its TTEC Engage business delivers operational excellence through customer care, acquisition, retention, fraud prevention and detection, and content moderation services. Historical valuations generally do not reflect The company's nearly 62,300 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. Whether you need help operating business as usual or managing a seasonal surge, we combine the latest technology with proven approaches to keep things running. By leaning on experts who know customer management inside and out, companies can offer great cx services with less risk and more reward. The depth and breadth that Serendebyte brings to our CX tech solutions means that clients can transform faster and deliver frictionless, digital-first experiences," said Jonathan Lerner, president of TTEC Digital. CX operations, outsourcing, and sales providing the talent and empathy of our award-winning front line team, because we understand that every interaction with a customer should build value, not destroy it. Wenn Reuters, Reuters Logo and the Sphere Logo are trademarks and registered trademarks of For almost four decades, we've been helping our clients manage their front office and back office systems with a combination of human and automated solutions. scusiamo se questo pu causarti degli inconvenienti. TTEC Engage segment provides the digitally enabled CX managed services. Public Fundamental Data provided by Morningstar, Inc. System and method for object-oriented pattern matching in arbitrary data object streams, Method for collecting data using a user interaction event-driven data collection system, Chief Information Security Officer & Vice President, Board Member & Member of Audit Committee Chair and Compensation Committee, Youre viewing 2 of 16 competitors. Morningstar analysts hand-select direct competitors or comparable companies to Founded in 1982, the Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe. Win whats next. Elevate your sales team through sales outsourcing, including a customized growth services playbook. Any copying, republication or redistribution of Reuters content, including by caching, framing or similar means, is expressly The segment also delivers digitally enabled back office and industry specific specialty services, including artificial intelligence (AI) operations and fraud management services. We sell different types of products and services to both investment professionals and individual investors. CX Strategy and Analytics unlocks actionable insights and a transformation roadmap to guide you. harish.mysore@ttec.com303.397.8863 ABOUT TTEC TTEC (NASDAQ: TTEC) is a leading global technology and services provider focused exclusively on the design, implementation and delivery of transformative customer experience for many of the world's most iconic and disruptive brands. a companys current market value. Subscribe to our free digital CX publication, the Customer Strategist. Financial highlights for the two segments are provided below. By leaning on an expert who knows customer management inside and out, companies can offer great customer care experiences with less risk and more reward. Caso continue recebendo esta mensagem, This press release contains a discussion of certain Non-GAAP financial measures that the Company includes to allow investors and analysts to measure, analyze and compare its financial condition and results of operations in a meaningful and consistent manner. Wir entschuldigen uns fr die Umstnde. an. The company operates through four operating segments that are organized into two groups, TTEC Digital and TTEC Engage. content. All rights reserved. About Serendebyte:Headquartered in Dallas, Texas, with an international near-shore delivery center in Canada and two offshore centers in India,Serendebyte provides digital automation solutions. We welcome digital industry leader, DaveSeybold, as CEO of TTEC Digital. para informarnos de que tienes problemas. competitive advantage. Location: Englewood, Colorado. In this guide, learn the pros and cons of the different types of customer service and sales outsourcing options available to brands. Corporate Governance TTEC Holdings, Inc.'s ISS Governance QualityScore as of April 1, 2023 is 4. The company operates through four operating segments that are organized into two groups, TTEC Digital and TTEC Engage. The measure of a security's volatility in relation to the S&P 500. Digital is growing at a fast rate and is also a segment. TTEC Holdings, Inc. is a customer experience (CX) as a service (CXaaS) partner for various companies, disruptive hypergrowth brands and public sector agencies. This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Posted on July 4, 2022 by . This site is protected by reCAPTCHA and the Google Value investors frequently look for companies that have low price/book ratios. "We are very excited about the opportunity to join an industry leader like TTEC as it reinvents what it means to provide amazing customer experiences with intelligent automation," said Dilip Balakrishnan, president of Serendebyte. Operating Income was $35.6 Million or 6.0 Percent of Revenue We help companies delight customers, enable contact center employees, and continuously optimize business outcomes through digital CX transformation to improve CSAT and lower total cost to serve. A stocks beta measures how closely tied its price movements have been to the performance of the overall market. Our sales and revenue growth solutions help you acquire customers and increase customer loyalty and lifetime value. We combine leading technology partnerships and the CX expertise to enable your success. The two main divisions, TTEC Digital and TTEC Engage, focus on assisting customers and brands with digital communications in person, online, over the phone and through their . Tuchman continued, "Visionary public sector leaders understand that innovative citizen engagement must be frictionless, automated, and personalized going forward. Founded in 2013, the company employsa global workforce of 125 employees and serves customers primarily in North America. DENVER, May 4, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC ), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX. TTEC Engage Amazing experiences through CX outsourcing and sales excellence I'd like to subscribe to your free monthly eNewsletter and journal, the Customer Strategist Learn how we use your info and the content that we email. Contact. Eine solide Bibliothek vorgefertigter Inhalte. enva un correo electrnico a TTEC Engage Amazing experiences through CX outsourcing and sales excellence Strategy Guides Blogs & Articles Case Studies More Resources I'd like to subscribe to your free monthly eNewsletter and journal, the Customer Strategist Learn how we use and the content that we email.

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