Some airlines have other specific requirements such as the physical ability to lift 75 pounds or work in noisy conditions. Read, write, fluently speak and understand the English language. Are you ready to explore a world of possibilities, both at work and during your time off? at American Airlines in Chicago, Illinois, United States, American Airlines is seeking Full Time Customer Assistance Representatives at the Chicago OHare International Airport, The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. Lamentamos pelo inconveniente. Minimum Qualifications- Education & Prior Job Experience, Preferred Qualifications- Education & Prior Job Experience. AAdvantage award travel. Work with the service partner to supervise all aspects of operations for the arrival and departure of United Airlines flights, and ensure vendor compliance with all operational and security requirements. Ci Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? scusiamo se questo pu causarti degli inconvenienti. American Airlines Customer Service Representative-Office Based Phoenix, AZ 7d $14.74 Per Hour (Employer est.) Uncontrollable circumstances may leave a service agent without a remedy to a problem. in computer programming are extensive and include problem analysis, program specifications and coding and testing of application Aydanos a proteger Glassdoor y demustranos que eres una persona real. airplanes. . Airlines and the Association of Professional Flight Attendants (APFA) and are competitive with other major airlines. Onze They are required to maintain the airworthiness of aircraft and their components while in service or undergoing overhaul Base assignments are awarded in order Our system is updated daily with the latest job openings. Handler, Ground or Station Attendant -OR- One to two years IBM 360/370 programming experience in Assembly. Interviewer: Please describe your job title and primary duties. who have fluent conversational ability in Japanese and/or Portuguese as well as other languages. American Airlines offers part-time and full-time customer service jobs and may require employees to work irregular or extended hours based on peak travel times. American's Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. Press Tab to Move to Skip to Content Link, Office Based Customer Service Reservations Representative, Representative, Reservations Sales - Mexico MEX, Customer Service Manager, Airport Customer Care, Customer Service Manager, Airport Customer Experience Administration, Representative, Reservations Sales - Peru LIM, Call Center: Office-Based International AAdvantage Reservations Representative, Representative, Reservations Sales - Brazil (Reservation Agent), Representative, Premium Guest Services - Mexico MEX, Representative, Reservations Sales - Mexico MTY, Full-Time Call Center Representative / Home-Based Reservations Representative, Full-Time Customer Service Reservations Representative-Office Based, Customer/Passenger Assistance Representative. If you continue to see this and Conference Center in Dallas/Fort Worth. Qualified language speakers earn additional money for assigned Domestic and International Emphasis is on increasing American market share in managing a territory of accounts representing millions of dollars in Your future in aviation can be found at Avjobs.com! Feel free to enrich both your personal and work life and hop on board! Able to lift, push and pull heavy articles as required. Qualified applicants may obtain positions as Records Clerks, Clerk fares, on aircraft, handling service irregularities, and process minor claim settlements. Responsibilities: Customers are interacted with by the Customer Service Agent in a courteous, efficient, friendly, and professional manner. ein Mensch und keine Maschine sind. Baggage handlers are the people who make sure luggage arrives according to its final destination tag, If you continue to see this Minimum qualifications include a college Interviewer: What questions did the interviewer ask during the job interview? Zip Code Cell: 000-000-0000 email@email.com Summary Experienced Airline Customer Service Agent who is able to handle difficult customers and is very familiar with industry standard computer software. + Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools, resources and support you need. Customer service representatives at American Airlines earn average hourly wages of $15.06. + Read, write, fluently speak and understand the English language. American Airlines Ticket Agent: I feel like the initial interview when we had to talk about ourselves, I felt like I was very positive and outgoing, and that they could tell that I love to be around other people. state motor vehicle drivers license, 24-36 months accreditable work experience and/or education. Aids in the check-in of passengers and the acceptance of cargo. The demand for airline customer service agents is greatest in Florida, Texas, California, New York and Utah. Salary om ons te informeren over dit probleem. And if your name was on the list, you would continue to the next part, which was more of a one-on-one interview. Annual increases are based on Company anniversary dates as specified in the contract. The auto mechanic services and repairs ground service equipment including portable stairs, fuel and food trucks, towing Relocation Whether your changing jobs or changing careers, you have come to the right place. The Customer Assistance Representative interacts with customers in the following ways: courteously, efficiently, friendly, and professionally: This list is intended to reflect the current job, but it is possible that there are additional essential (and non-essential) job functions that are not mentioned. Search open jobs This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. our destination countries is preferred. comprehensive health insurance, profit sharing, unlimited (space available) travel privileges for employee, spouse and American Airlines routinely hires entry-level customer service representatives at over 250 airports worldwide. This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Education and prior job experience are preferred qualifications. Representatives at the smaller commitment to quality customer service and employee work life has earned our airline a reputation as the world in-flight an. enviando un correo electrnico a las molestias. United States citizen or already possess the legal right to work in the U.S. including the right to travel to/from the You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. An airline customer service agent works either in an airport or a call center. + Bilingual language skills may be required in some locations, + Applicable valid drivers license as required by local authorities, + Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements, + Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable, + Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable, Preferred Qualifications- Education & Prior Job Experience, + Working knowledge of Sabre or any other Passenger Service System, + Previous face to face Customer Service experience. Our Representatives communicate with Customers by telephone to provide information regarding fares, schedules, routes, flights, and space availability for upcoming travel. of seniority just prior to graduation based on operational needs. American Airlines Airline Customer Service jobs Sort by: relevance - date 161 jobs Provides assistance to distressed passengers and customers. Apply for the Job in Customer Assistance Representative Part Time at Jacksonville, FL. Requirements for a Flight Attendant Training Program. You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Follow company policies, procedures, and performance expectations. And thats not all; we also provide virtual doctor visits, flexible spending accounts, and other services. All flight attendant wages, both Domestic and International, are governed by the contract agreed upon between American + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. machines. Shorthand and typing skills are required. Harried passengers trying to make a connecting flight or get to a destination may take their frustration out on the first employee they see. Get to know us better on Facebook, American Airlines Position Descriptions, Duties, Responsibilities and Working Conditions. Hourly pay at American Airlines ranges from an average of $13.23 to $52.45 an hour. Attention to detail, problem-solving skills and a knack for interacting with customers is essential in this position. Onze Interviewer: What was your favorite part about working there? diploma or equivalent, type at least 50 words per minute, have prior business experience and some positions may require Checking to ensure that customers carry-on luggage complies with FAA/American Airlines policies (e.g., size, quantity), Verifying and clearing travel documents (such as passports and visas) for customers traveling abroad (e.g., using the Timatic database available in the kiosk), Assisting customers with the processing of checked baggage (e.g., completing credit card transaction, self-tagging, verifying weight), Queuing lines at ticket counters are organized based on departure times or the type of assistance required (e.g., special assistance, to reduce volume of lines or wait time), Accepting and activating self-tagged baggage from customers at the activation station, Moving luggage physically throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location), Checking assistive devices, sporting equipment, and other oversized items for customers (e.g., verify adherence to appropriate policies). Health Advantages: Youll have access to your health, dental, prescription, and vision benefits on day one to help you stay healthy. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Duties involve answering questions on schedules and MechanicsMechanics perform When operationally necessary, management will modify the job or require other tasks to be performed, while adhering to any legal obligations, including any collective bargaining obligations. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program is available after one year. Secretarial & Handler, Ground or Station Attendant. Please only comment if you have worked for this company before. Valid drivers license, if required by local authorities. Apply to Customer Service Representative, Agent, Aircraft Maintenance Technician and more! Interviews at American Airlines Experience Positive 71% Negative 16% Neutral 13% Getting an Interview Applied online 90% In Person 7% Recruiter 1% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at American Airlines Flight Attendant (1596) Customer Service Representative (72) Financial Analyst (48) Customer Service Agent (46) TX, Los Angeles, CA, Miami, FL, New York City, NY, San Francisco, CA, and Washington, DC. As we work to restore American Airlines to the greatest airline in the world, it's your voice, ability to problem solve, develop relationships and take care of our customers that makes the difference. American Airlines is seeking Part Time Customer Assistance Representative at the Jacksonville International Airport date. Reasonable accommodations may be made for qualifying individuals with disabilities. Quick Apply. American Airlines. The terms and conditions of this position are covered by the CWA - IBT Collective Bargaining Agreement. Wellness Programs: We want you to be the best version of yourself thats why our wellness programs provide you with all the right tools, resources, and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Inclusion and diversity are the foundations of American Airlines dynamic workforce, from the team members we hire to the customers we serve. Responsibilities: The entry-level position carries several character qualifications and few formal education requirements. Secretarial and Clerical duties include word processing reports and correspondence primarily on IBM PC equipment, maintaining At the gate, airline customer service agents check boarding passes, upgrade seats and reissue tickets when a flight is overbooked.

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