Your guide will arrive in your inbox shortly. Log in to OptumRx.com and go to Pharmacies and Prescriptions to review the PDL for your plan option. Find help for products and services used by health care providers and organizations. Enter your username, password and your order number or any valid prescription number. We help you find the medications you need at the lowest price. The next best way to talk to their customer support team , according to other OptumRx customers, is by calling their 800-562-6223 phone number for their Mail Service Pharmacy department. Quick-Fax 5510 Fax: 1-800-491-7997 Physician: Please provide: Complete Patient Information Complete Prescription Information Customer Service Phone #: 1-800-562-6223 Physician's Line: 1-800-791-7658 Get Form Fill optum specialty pharmacy refill: Try Risk Free Form Popularity optumrx prescription refill form Optum Specialty Pharmacy providers, access forms, inquire about patient eligibility and more. Go to the member site to sign in or register for an account. While 800-788-4863 is OptumRx's best toll-free number, there are 4 total ways to get in touch with them. Part of Optum Rx, Genoa Healthcare is a unique kind of pharmacy. FED TFN/ TTY 711. 49 0 obj <>/Filter/FlateDecode/ID[<2384EFB0020548919B3B4C4FE13A7472>]/Index[28 34]/Info 27 0 R/Length 99/Prev 187038/Root 29 0 R/Size 62/Type/XRef/W[1 2 1]>>stream For more information about home delivery with OptumRx, visit the OptumRx Education Center. New prescription physician fax form Use this form to order a new mail service prescription by fax from the prescriber's office Mail order prescription physician fax form Before you send us a prescription and to minimize any delays or outreach Verify with your patient OptumRx is their home delivery pharmacy Call us if you need help with prescription refills, account passwords and other prescription benefits needs. You can also search for a specific prescription medication to find out if its covered or what youll have to pay out-of-pocket. Go to Pharmacies and Prescriptions to search for a provider list in your area. Mail Complete an order form and mail it with your written prescription (s) to the Optum Home Delivery pharmacy. It is in your prescription drug list. If you have a question or need support, please contact us at one of the options below. We promise to deliver simple ways to get the medication you need. Choosing medications in lower tiers may save you money. Please order at least 21 days before you need your medicine. 0 Call 1-877-699-5710 (TTY: 711), 8 a.m. 8 p.m., 7 days a week, for more information. Specialty Pharmacy. We're here to guide you anytime you need us, in a simple and caring way. To help make sure you get the medications you need, check to see if theyre covered at OptumRx.com or in the mobile app. Effective January 1, 2020, Optum Rx changed how it accepts controlled substance prescriptions. OptumRx Customer Service. Use the tools under Member Toolsto check. For prior authorization or exception requests, call. Were here to guide you any time with compassionate care and a simple experience. Exclusions may include cost reduction requests such as tiering exception, copay waiver, and tier cost sharing. For current HSA, FSA and HRA account holders, find support at the link below or call us today. Optum Rx customer service. endstream endobj 29 0 obj <>>> endobj 30 0 obj <> endobj 31 0 obj <. reuniterx.com Eunice Kennedy Shriver National Institute of Child Health and Human Development Phone: 1-800-370-2943 The American Medical Association (AMA) wants to help bring ePA awareness to physician practices. Stay up to date on the latest OptumRx information, Arkansas Prior Authorization or Exception Request. **The ePA solution supports all forms of PA and formulary exception requests. View contact options. If you're new toOptum Specialty Pharmacy and want to begin filling your prescriptions with us,start your first fill here. The savings and convenience of a mail order pharmacy. coverage options and when to enroll. Call UnitedHealthcare at: Want answers to commonly asked questions and topics ? Take the guesswork out of your medication routine. If we need to contact you or your doctor to get more information, it may take longer. 2023 United HealthCare Services, Inc. All rights reserved. To submit a New Case Referral or Request for Case Information electronically, visit theOptum Subrogation Referral Portal. Optum Home Delivery (OptumRx Mail Service) 6800 W 115th St, Suite 600 Overland Park, KS 66211-9838 NCPDP: 1718634 Call 1-800-791-7658 - Provide a verbal prescription directly to an Optum Rx provider dedicated pharmacist. Are you looking for information about purchasing a product or service? Text "HELLO" to 741741 or visit https://988lifeline.org/. Prescribers and pharmacies, please use the form below. Social Share. Are you looking for information about purchasing a product or service? Call OptumRx toll-free at 1-888-658-0539 (TTY 711), any day, anytime. 9 a.m. 5 p.m. Take charge of managing and ordering your medications. DPL-WT Global Pre-Footer. Call us at 1-877-342-9352 or visit Optum Infusion Pharmacy General Questions 1-855-427-4682 - available 24/7 Get answers to your questions Billing Questions 1-855-577-6521 For statement questions or to pay your bill Provider Helpline 1-855-427-4682 We can help answer any questions you have Technical Assistance Learn more about this easy way to save money on your prescription drugs at no additional cost. Call us if you need help with prescription refills, account passwords and other prescription benefits needs. Nonsurgical Eyelid Lift, 4. It serves people with complex conditions like mental illness and substance use disorder. Text. Free: Call Without Hold Time. If you are currently taking a maintenance medication, have your doctor give you a new prescription. You can also call the phone number on your health plan ID card to talk to us. Claims form: e-form. Find patient care and support information. Callor visit the Live and Work Well website. If you don't want to use the online process, you can contact customer service. If you are a prescriber or pharmacy, get in touch with us here. Find help for your prescription refills, account passwords and other prescription benefits needs. Optum Home Delivery brings your prescriptions to you. You can also Sign in or call the phone number on your member ID card to find your order. If we need to contact you or your doctor to get more information, it may take longer. Get answers to your questions here. Optum is streamlining our provider notification process when patients request authorization for a prescription. We're always here to help. The Food and Drug Administration gave the green light to over-the-counter hearing aids last year, and they first came on the market in October 2022. Fax 1-800-491-7997 - Send a complete prescription using the Physician Fax Form. if(typeof loadStateSpecificContent == 'function') loadStateSpecificContent('_krf1rtqt'); No need to run to the pharmacy. Find medications and lower cost alternatives covered by your plan. Prescription eye drops. Optum Home Delivery (Optum Rx Mail Service) 6800 W 115th St., Ste. Optum guides providers through important upcoming formulary updates . Set your own customized notification schedules with the My Medication Reminders tool. Your doctor must send these to us electronically through a certified system. 1. Click here to view the OptumRx PA guidelines and Exception Request Procedures. Read more Easily manage your medications, claims, and orders on any device- whether at home or on the go. Website: OptumRx - Contact us . DPL-Footer Legal And Social Bar Component, Utilization management changes, effective 07/01/23, Fraud, waste, abuse and general compliance, Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin. If you are looking for pharmacy services,contact Optum Rx sales. 7 a.m. 11 p.m. We help you find the medication you need at the lowest price available to you. Optum Specialty Pharmacy Providers ATTN: Enhanced process for providers receiving prescription renewal requests For the providers who are not ePrescribing (eRX) enabled, you will now receive prescription authorization requests via secure direct message within your EHR workflow. Step 2 - The first required information is that of the member. For support, give us a call orvisit us here. Then click the fill new prescriptionslink to get started. Find answers to all your pharmacy questions, too. Prescriptions from Optum Home Delivery should arrive within 5 business days after we receive the complete order. There are several easy ways to order prescription refills. Cons Requires 10 days of postsurgery rest. Fax 1-800-491-7997 Send us a complete prescription using the Physician Fax Form. We are working to add this functionality to our website in the near futureplease keep checking back to start taking advantage of this new feature. Begin using home delivery today. It may be a brand-name product or a generic drug. ATTENTION: We no longer support Internet Explorer (IE) or certain versions of other browsers. ET, Monday-Friday Menu. Call us for support with your dental benefits. We'll show you how. Our mobile app makes it easy to manage your medications anywhere. Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin. Refill and manage your prescriptions online, anytime. 61 0 obj <>stream First time fills of new or transferred prescriptions should arrive within 10 business days. Everything we do centers on getting you the medication you need, when you need it, your way. ET, Monday through Friday OptumRx is not authorized to review requests for medications supplied by the physicians office. Step 3 - Next, to the right of the member info . You are not required to use Optum Home Delivery for a 90-/100-day supply of your maintenance medication If you have not used Optum Home Delivery, you must approve the first prescription order sent directly from your doctor to OptumRx before it can be filled. Get support, answers and expert care for mental health and substance use disorders. Optum makes it easy. Toll Free: 1-866-792-3683 Fax: 1-866-227-1948 Mon-Fri; 8:30am-5:00pm PST NPI: 1932110442 NCPDP: 5623031 Indiana 1050 Patrol Road Jeffersonville, IN 47130 Toll Free: 1-855-242-2241 Fax: 1-877-342-4596 Mon-Fri; 8:00am-10:00pm EST Sat-Sun; 9:00am-8:00pm EST NPI: 1083045140 NCPDP: 1564930 Kansas 11142 Renner Boulevard Lenexa, KS 66219 Set up an online account at optumrx.com to help you manage your prescriptions. 9 a.m. to 5 p.m. Callor visit the, To determine whether any other party or insurance carrier may have responsibility to pay for medical treatment, see our, To submit a New Case Referral or Request for Case Information electronically, visit the, Call the number on the back of your membership card or call the corporate switchboard, Monday through Friday, at. OptumRx Departments and phone numbers The 5 W's - Use our quick reference to find resources at OptumRx. You can talk with your doctor about your PDL and discuss lower cost options to help you find prescriptions that may work with your budget. Sign up to get your maintenance medication with home delivery.

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