You may return the items you do not wish to keep or contact the seller directly. Shipping costs will be automatically deducted at checkout from all eligible orders, after applicable discounts and before taxes. The Company may also require additional verifications or information before accepting any order. In the case of mixed purchases (as in, one in-store pick-up item and one ship to home delivery item, youll be charged once the entire order has shipped and been picked up. . You will receive delivery notifications to track the status of your order or you can refer to our Order Status page to track the progress of your order. In the event where only some of the colours are on sale we must show that item in the Sale section, but we will demonstrate the different colour swatches with their appropriate prices. This means that all products must be handled by you. The person you designate must then bring the Confirmation or Ready for Pick Up email and a government issued photo ID when picking up the order. Returns of merchandise purchased with Cash, Credit or Debit Card, without proof of purchase: Offer is valid for first-time subscribers only. Allow us to introduce these two great new services were now offering. This will give you a list of all stores closest to that location, within a chosen number of kilometers. No problem! In the event that the price or related information for a Product (as described on the Site and/or the Order Confirmation) is incorrect due to an error in pricing or product information, the Company may, at its sole discretion, refuse or cancel your order, whether before or after the Companys acceptance thereof. FOR THE PURPOSES OF THIS SECTION, COMPANY SHALL INCLUDE THE COMPANYS RESPECTIVE DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, AGENTS, MANDATARIES, CONTRACTORS, LICENSORS, LICENSEES AND THIRD-PARTY SUPPLIERS. The Company may also refuse any orders connected with a previous credit card dispute. Plus, all new subscribers also get a 15% off code. Please note Customer Service cannot process a price adjustment for an in-store purchase. styling appointment, Sign up to our emails and get a chance to win a $250 Gift Card. Shipping fees are non-refundable, unless an item was shipped in error or was damaged in transit. Subscribe to Retail-Insider. Oops, this request was unsuccessful due to a technical problem. If a gift card was used, the amount will be returned to the original card. Reitmans offers free standard shipping for items returned by mail in Canada using Canada Post shipping labels provided. You can also filter items sold and shipped by RCL Market Sellers. If an item has multiple colours available, they will all be displayed on the same page. Free shipping offer and free returns is not applicable on RCL Market and select Brand items. Valid online at Reitmans.com for a limited time. The Company reserves the right, in its sole discretion, to limit quantities, terminate accounts and to refuse or cancel any order, including after the order has been submitted, whether or not the order has been confirmed or accepted and whether or not your credit card, Gift Card (as defined below) or PayPal or Apple Pay account has been charged. Get a return label How to print a return label What if my code doesn't work Exceptionally, price adjustments will also be accepted in the first 14 days after store reopening. Address is located outside of Canada will automatically be cancelled by our system. Yes, our gift cards can be used to purchase an RCL Market item. For a limited time, Reitmans is offering FREE REGULAR SHIPPING on all online orders of $49 (CAD) or more after applicable discounts, before taxes, shipping and handling, shipped within Canada. Reitmans Gift Cards are mailed to recipients by regular postal service at no charge. Oops, there is an error with the format of the email address you submitted. On the MY BAG page, verify that the products that you wish to purchase are displayed with the correct details (size and colour) and price. To find a store near you, select Find a Store. Note: it could take up to 10 business days for your credit card company to apply the refund to your credit card account. After five (5) days if you still have not picked up your order, you will receive an order cancellation email. Reitmans accepts the return of online purchases within 30 days from the date of purchase. A French version of the Terms is available here. Offer valid online at Reitmans.com from May 1, 2023 at 12 a.m. (ET) to May 4, 2023 at 11:59 p.m. (ET). styling appointment, Sign up to our emails and get a chance to win a $250 Gift Card. Offers are not applicable on RCL Market and select Brand items. Browse through their collection of tees, blouses, dresses, skirts, pants, and jeans. The Montreal-based company sought and was. The Company may use cookies to track your preferences and activities on the Site. The Company reserves the right, at its sole discretion, to terminate your access to all or any part of the Site, with or without notice. No, there is no equivalent in our new, simplified All Sizes charts. Using the various tools available to navigate the website, find the item that you're looking for. Please note that you will only be charged on your credit card for items that you will receive. The coupon discount will display in red below the Total summary. They will gladly print the return label for you. Our curbside pick up option offers the convenience of never leaving your vehicle to receive your goods! Processing time: 7-15 business days. Book now! Please try again later! You hereby waive all rights you may have to inspect and/or approve of any use by the Company of any material or ideas submitted by you or the right to receive any compensation for such use. Please allow an additional 2-3 business days for deliveries to rural areas. You may return merchandise purchased with PayPal using the barcode provided in your Shipping Confirmation Email in the form of an exchange or a refund issued to a gift card, or to the card associated with your PayPal account. The Company reserves the right to change, modify, alter, add, remove or otherwise update the Terms (or any portion thereof) applicable to the Site without prior written notice at any time, and from time to time, at the Companys sole discretion. You may receive several shipments to complete the fulfillment of your order. Please follow these steps to reset your password: To place an order online, please follow these steps to checkout: Once you've selected the item(s) that you want to purchase, click on the image of a shopping bag at the top of the page. Please refer to our Return Policy. Please contact the seller directly for shipping and delivery inquiries. Check our business hours and discover our collections and current promotions. If any one of these conditions shall be deemed invalid, void, or for any reason unenforceable, such condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. You also represent and warrant that any and all such information or Material which you provide to the Company, whether provided by you electronically by accessing or using the Site or otherwise, and the Companys use of this information and Material so provided as permitted in the Terms, does not infringe the rights of any other person or entity. Select the size, color and quantity of the item that you want to purchase. We are a proudly Canadian owned and operated brand that is part of a larger family with close to 100 years of history, and we are honoured to build on their legacy. Additionally, you may also use the free return label included in the package to ship the items back for a refund. Once you have placed an order, you will receive subsequent emails indicating the status of your order. In the unlikely event an item, or items, from the order you placed at a store are cancelled, you will receive a cancellation email and be reimbursed through our head office for the original purchase price and the associated taxes. At this time, orders can only be placed from within Canada and due to certain security features on our website. United States orders shall be exempt from payment of Canadian federal goods and services taxes and any applicable provincial sales taxes, and other Canadian taxes and duties associated with a Product order. Customer orders for Products for delivery to the continental United States (other than Alaska) shall be limited to a maximum of CAN$800.00 per day. If a prepaid return label was not included with your order and for all other return related inquiries, please contact the seller directly from the Order Status page. Purchased within 30 days. Currently, you can use up to five gift cards to complete a purchase. . *Please note curbside pick up is not available from November 25 to 29, 2021. The Terms shall inure to the benefit of and be binding upon each of the parties hereto and their respective successors and permitted assigns. You can submit a new order at any time however please be aware that there is no guarantee that the merchandise will still be available at that time. Redeeming a gift card is easy! in-store or curbside, must be processed at a store. You will be refunded with an e-gift card and you will receive a separate email with the e-gift card details. The billing address can be different from the shipping address. Plastic gift cards are mailed to the recipient (shipping takes 4-9 business days), both can be used online or in stores. Regardless of if the item is manufactured in Canada or China, you can have it delivered to your doorstep for free with a Reitmans free shipping code. Note that for orders containing both merchandise and Reitmans Gift Card(s), the Gift Card(s) are shipped separately from the parcel containing merchandise. Within 30 days of purchase, you are welcome to return your unworn, unwashed, unaltered item (s) with the price ticket (s) still attached, to receive a full refund. If payment is made in whole or in part by Gift Card, the amount of the purchase will be charged (i.e. Terms of payment for any Products purchased through the Site shall be determined at the Companys sole discretion. The amount of the return will be based on the lowest price of the merchandise within the previous two (2) weeks from the date the return is claimed. Once an order is cancelled, it cannot be reactivated or modified in any way. This offer is not valid on previous purchases and international shipments. Returns of an order placed in-store or purchased online but picked up Shipping costs will be automatically deducted at checkout from all eligible orders, after applicable discounts and before taxes. The following items will not be refunded or exchanged: Reitmans reserves the right to request valid identification prior to accepting merchandise for a return. All Product returns are subject to the Company Returns Policy, the terms of which are incorporated herein by reference. 1. Visit one of our stores to purchase a plastic gift card or go online to purchase either a plastic gift card or an e-gift card. E-gift cards are digital gift cards that are emailed directly to the gift recipient immediately or on a given date. The Company reserves the right to correct any errors in pricing or Product information and to modify the prices of Products, at any time, without prior notice. Type the Coupon Code (Example: EXCLUSIVE, FREESHIP) in the field labeled ENTER COUPON CODE located below the item list on the MY BAG page, and select APPLY COUPON. We believe every single outfit reveals . Must be unworn, unwashed, unaltered with the price ticket (s) still attached. However, the Company does not warrant that Product descriptions or other content of the Site are accurate, complete, reliable, current or error-free. Curbside pick up is a safe and easy option to pick up your order without ever having to leave your car! Your cookies help us keep track of your interests and, if you are a registered customer, your cookies allow us to recognize you when you return to the Site. Valid online at Reitmans.com for a limited time. You agree never to knowingly or otherwise introduce or post Material that is defamatory, libelous, slanderous, obscene, abusive, fraudulent, or that violates any other partys proprietary rights, promotes hatred, otherwise gives rise to a criminal offence or civil liability on the part of any person or entity, or that is otherwise unlawful or in contravention of applicable laws and regulations. Consider Canadian apparel retailer Reitmans' return policy on Reitmans.com. These problems could include the billing address not matching the address on your credit card statement, incorrect security code (on the back of your card), incorrect entry of your expiration date or lack of available credit. Ensure your item qualifies for return by mail Before returning items by mail, these conditions must be met: Items were purchased online and shipped to you within Canada. All price adjustment requests must be made within 14 days of the date of purchase and the lower price must be in effect at the time of the request. Please note that refunds will be processed using the same payment method as for the original purchase. Your order from RCL Market ships directly from the brands and small businesses we feature on our site. Possible errors include forgetting the @ sign, or .com, .ca, or .net at the end of your email address. To place an in-store pick-up order online, please follow these steps to checkout: Once you've selected the item(s) that you want to purchase, click on the shopping bag icon at the top right corner of the page. You may not frame or utilize framing techniques to enclose any page on the Site or any trademark, logo or other proprietary information (including images, text, page layout, or form) of the Company without express written consent of the Company. Returns Return Policy If you are not 100% satisfied with your purchase, you may refund or exchange your unworn item (s) within 60 days of purchase, with the original receipt or gift receipt and packaging. The colour swatches for regular priced colours are shown on the first line. Fill in all required information on the Info/Payment tab and select CONTINUE CHECKOUT. If payment is made by credit card, PayPal or Apple Pay, the amount of the purchase will only be charged upon shipment; however, the Company will obtain authorization from the bank which issued the credit card or from PayPal or Apple Pay at the time the order is placed in order to ensure there are sufficient funds for the purchase. Returns in store are accepted for all purchases. Net loss for fiscal 2020 was $87.4 million ($1.56 basic and diluted loss per share) as compared with $6.8 million net earnings ($0.11 basic and diluted earnings per share) for fiscal 2019. You can also specify a different amount, if the amount you want on the card is not one we already offer. You can make a purchase from reitmans.com to be shipped to a destination in the continental U.S. At this time, we do not ship to Puerto Rico, Guam, Hawaii, or Alaska. Alternately, you may opt for Express Shipping, with shipments delivered within 2-3 business days and tracking included for the rate of $15.99, before taxes. RCL Market items are excluded from any promotions and promo codes offered by Reitmans. Use the return code provided by the store that sold you the item. You will notice a payment authorization hold, however the charge will not be processed until your order is completed. Please take note that coupons are often subject to restrictions. Orders ship within 2-3 business days. Please retain this email, as you will need the information to purchase online, or bring the email in-store to make an in-store purchase. You can use gift cards or a credit card to complete your purchase. The coupon discount will display in red below the order subtotal. Under RETURNING CUSTOMER, type your email address and password into the corresponding boxes and select LOGIN. When you submit your order (by pressing the Place Order button), such order will constitute an offer from you to the Company to purchase the Product(s) described in the Order Confirmation, for the price and subject to the other charges, terms and conditions set out in the Order Confirmation. Merchandise purchased online or in a store can only be returned or exchanged at the brands store. If you wish to search by postal code, simply enter your postal code in the search box, set the radius and select SEARCH. Plastic gift cards can be re-loaded. However, your billing address must match the address associated with the credit card that you are using to complete your purchase. Women's fashion chain Reitmans has been granted protection from its creditors while it restructures, the latest retail victim of the COVID-19 pandemic. Their policy is clear, easy-to-follow and reads (in part): The Site is intended for use by adults only. After clicking "Unsubscribe" you will be forwarded to a webpage that will ask you to confirm the email address you are unsubscribing. Yes, I would like to receive emails from Reitmans and Hyba Activewear. Youll be delighted to find the same great fits you love from Addition Elle in the most inclusive size range up to 22/3X, in Regular, Petite and Tall. Well hold your items for five (5) days from the date the order was processed and the Ready For Pick Up email was sent. Items purchased during certain events such as Birthday,Customer Appreciation Event, Flash Sales (48 hours or less), Power Lunches, and major holiday events. Reitmans reserves the right to request valid identification prior to accepting merchandise for a return. Rib Short-Sleeve Sweater With Square Neckline - Addition Elle. EXCEPT AS EXPRESSLY PROVIDED FOR IN THE TERMS, THE SITE AND ALL MATERIALS, PRODUCTS AND INFORMATION PROVIDED THROUGH OR ON THE SITE ARE PROVIDED TO YOU ON AN AS IS, AS AVAILABLE, WITH ALL FAULTS BASIS AND THE COMPANY DOES NOT MAKE OR GIVE ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION (i) WARRANTIES AS TO UNINTERRUPTED OR ERROR-FREE TRANSACTIONS, PRIVACY, OR SECURITY, (ii) ACCURACY, ADEQUACY OR COMPLETENESS OF THE SITE AND THE CONTENT THEREOF, THE INFORMATION, MATERIALS AND FUNCTIONS MADE ACCESSIBLE BY THE SOFTWARE USED ON OR ACCESSED THROUGH THE SITE, ANY PRODUCTS OR SERVICES OR HYPERTEXT LINKS TO THIRD PARTIES, OR FOR ANY BREACH OF SECURITY ASSOCIATED WITH THE TRANSMISSION OF SENSITIVE INFORMATION THROUGH THE SITE OR ANY LINKED SITE; OR (iii) MERCHANTABILITY, QUALITY, TITLE, DURABILITY, SUITABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSES, OR THOSE ARISING OUT OF A COURSE OF DEALING OR USAGE OF TRADE. $19.97. Online prices already reflect discount, before taxes, shipping and handling. You can either enter your postal code, or click LOCATE ME. For full details on how to return your purchase, please read our Return Policy. For greater certainty, and without limitation to the generality of the foregoing, by posting messages, uploading files, inputting data or engaging in any other form of communication to or within the Site, you hereby grant the Company a perpetual, worldwide, irrevocable, unrestricted, non-exclusive, royalty-free license to use (including use for promotional and advertising purposes), copy, license, sublicense, adapt, distribute, display, publicly perform, reproduce, transmit, modify, edit and otherwise exploit the content of your communications and any ideas or original materials contained therein, in all media now known or hereafter developed. Please submit your request for a price adjustment for your online purchase to Customer Service via the web form on our contact us page here. If however, the item is unavailable for pick up at your selected store, as always home delivery is an option. Please turn it on so that you can experience the full capabilities of this site. Reitmans offers free standard shipping for items returned by mail in Canada using Canada Post shipping labels provided. Open the order that contains the RCL Market purchase. The discount will display in red below the order subtotal. All prices and Product orders are quoted and shall be processed in Canadian dollars. Enter the information requested and select SUBMIT or select CANCEL if you prefer not to enter the information. If this is the case please contact us at Customer Care. Please note that refunds will be processed using the same payment method as for the original purchase. Find stores near you. Plus, all new subscribers also get a 15% off code. If you have a Coupon Code, you can enter it in the field beside Enter Promotional Code and select APPLY COUPON. Any unauthorized use of the Site and/or its contents terminates the permission or license granted by the Company. You consent to the Company using any of your Material, in whole or in part by any means or in any manner whatsoever, including reproducing, retransmitting or publishing your Material for the commercial purposes of the Company, in accordance with the Companys Privacy Policy. Orders placed online that were picked up In Store, must be returned in a store. Shipping charges cannot be refunded. The Company is the owner of the copyright in the entire Site and, consequently, the material on the Site may not be copied, reproduced, republished, downloaded, posted, transmitted, distributed or modified, in whole or in part in any form whatsoever, including but not limited to text, audio or video, without the prior written consent of the Company. One-time use, in-store or online at Reitmans.com and Hyba.com. To be eligible for a price adjustment, the original sale receipt or gift receipt must be presented and the price tag must be attached to the merchandise. Purchases of gift cards online require a minimum amount of $5.00 and cannot exceed $1,000. However, this can vary for sizes 10 to 18 in bottoms. The link to the return policy can also be found in the Wish List, My Bag, the shipping page at checkout, the order confirmation page, and the Order Status page. Therefore, these items are excluded from the free shipping offers of Reitmans. reitmans.com currently accepts the following forms of payment: When viewing an item, the price will be displayed to the right of the image. We combined all the size charts to be more inclusive; therefore,+ sizes no longer exist. You can complete the checkout process or continue shopping as the Coupon Code will be applied to items added to your cart before and after entering the Coupon Code. Have your tracking # on hand as reference. The seller will contact you by email within the next 2 business days. You can also select LOCATE ME, and the system will determine your approximate location. Choose a session that suits your fashion needs and well take care of everything else. Note that price adjustments for merchandise purchased online can be received exclusively in this manner and cannot be received in-store. If there is such an error in pricing, the Company will cancel your order and reverse any charges that have been applied, then contact you to ask you to place a new order for the Product at the correct price. Gift cards are an accepted method of payment, simply enter the details as you would any regular online purchase! You can unsubscribe to the newsletter at any time. styling appointment, Sign up to our emails and get a chance to win a $250 Gift Card. The use of cookies is a common practice adopted by most major websites to better serve their clients. Cannot be combined with any other offer or promotion. Separate charges for shipping and handling and taxes will be shown on the Order Confirmation for each order, as applicable. Select ORDER HISTORY to see the order summary of your past orders. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS. For a limited time, Reitmans is offering FREE REGULAR SHIPPING on all online orders of $49 (CAD) or more after applicable discounts, before taxes, shipping and handling, shipped within Canada. Signing up for Reitmans emails without creating an Reitmans account: B. For assistance and additional information on returns for purchases made with these cards, please contact our Customer Care department by completing our webform. Contact seller from the My Account page Customer service help including FAQ's, order status, shopping, shipping, returns, and contacting us at Reitmans. Free shipping on all orders of $49 or more. With curbside pick up orders, a sales associate will meet you at the designated pick up area with your order in hand instead of you collecting it inside the store! Price adjustments will be offered in the first 14 days after store re-opening. Reitmans (Canada) Limited was founded in 1926 and is headquartered in Montreal, Canada. More details. At times the header will show the price range as well. Processing time: 7-15 business days. On the Place Order tab, verify that the information entered is correct and select SUBMIT ORDER to complete the checkout process. Please contact the seller directly for these requests. Yes, your billing address can be different from your shipping address. THE SITE AND ITS CONTENTS ARE NOT TO BE CONSTRUED AS AN OFFER TO SELL ANY PRODUCT OR SERVICE. Unless otherwise stated, all Product prices quoted do not include shipping and handling charges and applicable federal, state and provincial sales taxes.

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