Either print your return label at home or use the Royal Mail I have no issues with routers, phones or computers but this device drives me mad every time. Opened the box to find it didnt work. Its now Easter and this pathetic company hasnt been able to send a basic replacement part. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. WebTONIES UK LIMITED Company Profile | BISHOPS STORTFORD, United Kingdom | Competitors, Financials & Contacts - Dun & Bradstreet. Bought 1 grandaughter a box and the other loved it so much I bought another for her birthday. Yoto - Paddington Please Look After This Bear & Other Stories, Yoto - Make Your Own Cards (Pack of 10) with Sticker Sheets, Kim Haskins Cat Zip Around Small Wallet Purse, Puckator - Maneki Neko Lucky Cat Lip Balm in a Tin, Pony & Girl Design Protective film - Suitable for the Toniebox, Pokmon TCG - Pokmon Scarlet & Violet Booster Pack (Multiple Pack Sizes Available), Ziwi Peak Air Dried Mackerel & Lamb For Cats. Brown Thomas Arnotts Limited: Please could you contact our US team at hello@tonies.com with your ticket number?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. Due to the upcoming Bank Holidays dispatches will be a bit slower than usual from the 28th of April until the 9th of May. My kiddo was so excited but she never even got to try it. Our popular characters from the Steiff Soft Cuddly Friends collection become Tonies and tell their most beautiful stories to fall asleep to. Great concept, kids enjoy them. tonies offers the world's largest interactive audio platform for children. 4 months in, no updates or improvements to app or software. Just look at the reviews from the app store which is the main way to add new tonies. The only limits are your own imagination! Plenty of 1 star reviews and you send the same responses. Hi Esra, thank you for getting in touch. No response! If was purchased for a Christmas gift so has only been working since late December approx 4 months. Suggested companies are based on peoples browsing tendencies. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Three of our new Steiff cuddly animals from our Soft Cuddly Friends series are equipped with an audio play chip sewn in, making them ready to connect to the Toniebox. They should speak to fairfax and favor. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. Recall of all tonies Blocks products. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. Use this service to order a signed certificate of incorporation, which can include key details about the company and a statement of good standing. Its relatively easy to set up and there is videos on YouTube to show you how. If I could leave zero stars I would! If I could leave zero stars I would! Legal notice for Germany, Austria, Switzerland Site owner and contact Boxine GmbH Grafenberger Allee Spoke to customer services who wouldnt do anything because we cant find out where its been bought from. Launched in 2016 in Germany, Austria, and Switzerland, tonies is now available in thirteen different countries on three continents and offers a portfolio of over 700 Tonies. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! Please could you contact our US team at hello@tonies.com with your ticket number?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. Koala Bear with Gitarre Design Protective film Suitable for the Toniebox. Other Soft Cuddly Friends characters are available without audio play function. He initially appears rather cheeky or even "the bear with the big mouth", but in reality, he has a very soft core and is always the first to leap into the adventure when his friends need rescuing. Dear Charlene, thank you for getting in touch. Contact our B2B service directly. Write a short note about what you liked, what to order, or other helpful advice for visitors. 340 talking about this. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. They then chose a second one to listen too while having a bottle and settling in bed. I was again so excited that this company along with amazon allowed me to do so.When the delivery came and I finally got a chance to open it without my daughter around I was disappointed to find the incorrect creative tonie inside.I reached out to amazon to see I if I could swap this product, they referred me back to the company for any replacements. Find out how we combat fake reviews. My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. We use dedicated people and clever technology to safeguard our platform. WebRegistered office address Causeway House, 1 Dane Street, Bishops Stortford, Hertfordshire, United Kingdom, CM23 3BT Company status Active Company type Private limited WebTonies have made a emotional at times stressful bedtime routine much better. DT. Its an investment but definitely worth it! Its a truly brilliant toy/concept + I have found customer service very good although I only used it once. WebKatzenworld Snowball Design Protective film Suitable for the Toniebox. Webtonies is the innovative award-winning audio system for children aged from 3 to 10 years old. A patch with the red tonies logo shows that it is a Soft Cuddly Friend with an audio play. Companies House does not verify the accuracy of the information filed, to choose the company information you want to be included on the certificate, the address you want the certificate to be delivered to (UK or international), to choose the document you want to be certified, the address you want the document to be delivered to (UK or international). Combining a stylish audio player and collectable figurines, tonies makes listening to stories and songs intuitive, interactive and fun! My little one now picks a Tonie before bedtime routine and listens to it while getting ready for bed. We also ensure all reviews are published without moderation. Hello Maz,Thank you for reaching out, we're so sorry that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. With Tonies, children can ignite their imagination and immerse themselves in storytelling and audio adventures. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. The Soft Cuddly Friends are available directly in our Steiff Online Shop. We are all ears for you. https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. Stories ans characters help them to develop their imagination. We decided to take the tonie plunge after seeing our friends child with one. Find out how we combat fake reviews. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. They also asked for proof that amazon referred me to them. Make sure you sign up for our referral program to get FREE Tonie to add to the routine! 7.99 inc. UK VAT. Faulty product! I emailed 3 weeks ago and was told it would take up to 4 weeks. I bought this for my granddaughter, age 5, and she absolutely loves it. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. Companies can ask for reviews via automatic invitations. Just place the soft cuddly friend on the Toniebox, then off it goes with an exciting audio play!Each of the three Soft Cuddly Friends has its own audio play with six stories from the land of soft cuddly friends. its the ideal entertainment and for years to come I'm sure, its very versatile to age groups. I love the fact I can record stories for them to listen to. https://tonies.com/en-gb/referral/James - Team tonies, These are brilliant. Great! Unlock complimentary rewards and exclusive experiences at Arnotts and Brown Thomas. 4 months in, no updates or improvements to app or software. Tonies have made a emotional at times stressful bedtime routine much better. Chances are you also have a bad tonie so need to return it. Great product, the kids and us love itWish I had it when I was younger. The company are just incredible greedy and lazy by putting no effort into this product at all. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! My dad bought my daughter a Tonie for Christmas and my son loved it so much we had to get him one in February for he's birthday! That was Christmas. Such a cool concept but so sadly disappointing when it doesnt work & the company doesnt even try to fix it! Was so excited about getting this product.I ordered the brown creative tonie as to represent my daughter culturally. You need a tonies Soft Cuddly Friend with audio play and a Toniebox. Lazy! Webtonies Audio Character for Toniebox, Favourite Children's Songs, Playtime and Action Songs for Children for Use with Toniebox Music Player (Sold Separately) 1,208. WebFor further information visit us at www.tonies.de or www.tonies.com. Dragon Design Protective film Suitable for the Toniebox, Lion with Feathers Design Protective film Suitable for the Toniebox, Dog & Owl Design Protective film Suitable for the Toniebox, Pony & Girl Design Protective film Suitable for the Toniebox, Tiger & Owl Design Protective film Suitable for the Toniebox, Owl Design Protective film Suitable for the Toniebox, Katzenworld Zelda Design Protective film Suitable for the Toniebox, Elephant with Roses Design Protective film Suitable for the Toniebox, Fox with Feathers Design Protective film Suitable for the Toniebox, Knight on Horse Design Protective film Suitable for the Toniebox, Katzenworld Oliver Design Protective film Suitable for the Toniebox, Katzenworld Catto Design Protective film Suitable for the Toniebox, Katzenworld Snowball Design Protective film Suitable for the Toniebox, Elephant with Feathers Design Protective film Suitable for the Toniebox, Koala Bear with Gitarre Design Protective film Suitable for the Toniebox, Katzenworld Angel Eyes Design Protective film Suitable for the Toniebox, Katzenworld Mao Design Protective film Suitable for the Toniebox, Horse Design Protective film Suitable for the Toniebox. Our North American version came w a European plug (it even shows a standard US Style plug on the box we got), fairly simply mistake! It is now 4th April and still waiting for my refund. I returned some boots at the same time and the money was in my account 4 days later with clear communication to say they had firstly received it and then that my refund was in its way. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Ive already ordered a second one for my grandson. We also really appreciate your feedback, we'll definitely take this on board as we always look to make tonies as beneficial as possible for all our young listeners.Make sure you sign up for our referral program to get FREE Tonies and keep the quiet/ fun times rolling! References to confirm are 1728708, 1776131, 1787817. We decided to take the tonie plunge after seeing our friends child with one. Hey there!Thank you so much for this review, it's lovely to hear how much they enjoy it. Get directions. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! We are so glad we have been able to help, and that bedtimes are a fun time with a Tonie.We'd love to help make those bedtimes go further with a new Tonie! Hi Claire!Thank you so much for your review, it's lovely to hear from all our Tonie-fans - but we are extremely grateful to our tonies family that have been listening along with us as long as you! ': Night Among Wolves Audiobook, The Ballalloes: Duel By Floodlight Audio Play, Favourite Tales: Little Red Riding Hood And Other Fairy Tales Audiobook, Hully Boo Spook 'n' Spell: Halloween At Palace Primary Audio Play, The Fox Pack: Case 1 And Case 2 Audio Play, Favourite Tales: Pinocchio And Other Classic Stories Audiobook, Favourite Tales: Rapunzel And Other Fairy Tales Audiobook, National Geographic Astronaut Audio Figure, Favourite Children's Songs Bedtime And Lullabies, How And Why: Fabulous Horses / The Mongol Steppe Riders Audio Play. BUYER BEWARE they are no longer a working company. Ordered a Tonie for a gift and the delivery tracking replied that it was sent back to the sender. I received no refund and no tonie. Still, after multiple attempt to reach out to support, they have not replied. They removed their phone number from their site and no longer are a working company. FREE Delivery on your first order shipped by Amazon. Tonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. The box and characters are good quality. WebWith Tonies, children can ignite their imagination and immerse themselves in storytelling and audio adventures. It's fantastic to hear that the Tonies fun never stops, and is even being passed on!Make sure you sign up for our referral program to get FREE Tonies to add to the immense collection you already have! Faulty product! You've rejected analytics cookies. https://tonies.com/en-gb/referral/Happy listening Aisia - Team tonies. Its a shame because I definitely wouldnt order anything direct. Here you will find the right contact person for Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening!Aisia - Team tonies. I like the fact its screen free time and stories are so important for children. WebTo start a return from Ireland, please contact our tonies Support Team via contact form. Very good customer service. Yes, we are already working on many new ideas, so stay tuned! They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. Plus even relatives are able to get in on the act! It didn't work either. It is now 4th April and still waiting for my refund. Dear Sandra, thank you for reaching out, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. Happy Kids. Click here! The product is amazing but customer service is non existent. Be the first to know about new arrivals, exclusive launches and sale events. We have 1 for my big boy and baby girl and they love it. It's fantastic to hear that the Tonies fun never stops, and is even being passed on!Make sure you sign up for our referral program to get FREE Tonies to add to the immense collection you already have! Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! Need help with your Toniebox, myTonies account, or order? Our son is very active & weve struggled to find something for quiet time other than the tv (which we try to avoid all together). Find out more about how we are changing the way children listen to audio. Please turn it on to experience the full capabilities of this site. tonies Company Presentation Company Presentation November 2022 Download Investor Relations Contact Manuel Bsing +4915157846012 ir@tonies.com At The UI looks simple enough but you won't get good answers when you need help and they do not respond to emails. We use some essential cookies to make our services work. The company are just incredible greedy and lazy by putting no effort into this product at all.

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