We assessed reviews from various locations including South Carolina, Pennsylvania, Kentucky, North Carolina, and Virginia. Then we discussed financial options. As a matter of policy, BBB does not endorse any product, service or business. My bathtub in one bathroom and my shower in the other bathroom look beautiful. As far as I am concerned this company broke the contract and they get no more money unless they fix there mistakes. We even asked for a refund for the remainder of the project but cant get any help! has been accredited by the Better Business Bureau (BBB), for 15 years. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. The installers who came to our home to make our dreams come true were JAMES W and TIM F on 06-30-20. With industry-leading products and service, an excellent history of reviews nationwide, and a host of customer-friendly perks, we're the bath & shower remodeling company for you in Knoxville, TN. The nationwide average is around $5,500 but can range from $1,600 to well over $100,000. We also read each companys warranties to learn about product coverage and transferability. While it was a long wait time and they did have to reschedule we are now very happy with our choices. You may also prepay your account at any time without penalty. West Shore Home's bath remodeling division focuses on durable products, lightning-fast installations, and a customer-focused, convenient experience. It took them 12 days to finish. You can not rub/clean it off it seems to be inside the chalk. Largo, FL. for your patio in two-, three-, or four-panel designs and hinged and French interior or exterior doors. He answered all of my questions thoroughly and explained in detail. , Avie Eadens West Shore Home 4.9 796 Verified Reviews Get a Quote Book Now HomeAdvisor Screened & Approved Learn about our screening process 98% Recommended 17 Years In Business Achievements Company Details Contact See Phone Number 1868 Old Concord Rd SE Marietta, GA 30060 https://www.westshorehome.com/locations/atlanta-ga/ Get a Quote Hours The project itself is not a complete waist but needs further repairs and adjustments because improper window seals were installed which leads to water leaking into the outside room of my house. It goes against our guidelines to offer incentives for reviews. Date of our experience was April 19, 2023. These doors usually cost $400 to $4,000 including installation. The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. West Shore Home provides window replacement services for the following types of windows. Harrisburg, PA, Rita Wyatt Our sales rep, Holly was amazing! If you have the chance, choose another company!!! I hire West shore to do my walk in shower it was beautiful and the men was very professional and knowledgeable about their job. The shower installation was done several weeks and that came out so nice I enjoyed the whole experience with west shore home. Very Unhappy. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It is very expensive. company's ranking on BestCompany.com is determined by the reviews of its consumers. He was very knowledgeable of the products the company offers. My review is to tell how great the work done byZach H was. This is a multi-location business. Very polite and answered all my questions clean up after thay was done explain how thing was going about the work thay was doing .Thomas R &Paual J &Austin B was very nice at all times. Stone Mountain, GA, Edie Anderson Schuyler and Matt came out first thing in the morning, as scheduled. Ray and Eric did a fantastic job installing our new shower, and it looks great. It was awful. Keep in mind that some customers reported pushy upselling. Im a very satisfied customer., Our installer was Jimmy. I am flabbergasted. My request to remodel my shower was taken in May, but service wasn't completed till August. Beyond the monetary value, a remodeling project offers the opportunity to improve your bathrooms energy efficiency or add accessibility features such as grab rails or a walk-in tub. Kinston, NC, Shirley Rouse This company performed a bath/shower remodel on 10/24-10/27. Louisville, KY, Pamela Rouse How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. They covered my floors from the front door all the way to my bathroom. I would use West Shore again, and I will tell everyone about your company. Verification can help ensure real people write reviews about real companies. Its a pleasure. Companies can ask for reviews via automatic invitations. He measured and helped us to make the decisions of how to exchange our old garden/whirlpool tub into a beautiful huge shower. However, some locations dont offer door or window replacement. I paid them in full (over $14k), and they never returned. also complained about delayed projects that stretched into months-long installations. We had a tub to shower conversion on our 30 year old bathroom. So, as of now we can't put a sliding door on. High Point, NC, Karen Prosser When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We are so please with this project in our house in Lakeland fl. By 4 oclock the job was completed & just beautiful. They completely cleaned up everything each day before they left. Well have your bathroom remodel completed in just one day. We made an appointment for 5/29/21 for West Shore Homes to come to give us an estimate. The change is amazing. This compensation does, Pennsylvania (Pittsburgh, Harrisburg, Mechanicsburg, Lancaster), Florida (Tampa, St. Petersburg, Clearwater, Brandon), North Carolina (Winston-Salem, Eastern North Carolina, The Triangle, New Bern). Tons of dust dirt filth left behind. However, some homes may have a bathroom for every bedroom. Steven and Koda were my installers. in several styles, colors, and wood grain finishes. & Tim F. They installed the walk-in shower in our bathroom on Thursday, June 4th. This isn't professional if you ask me. West Shore Home (WSH) is a home improvement company that offers limited bathroom remodeling and door and window installation in some locations. New orders only. Paul was great in explaining what would be done, when, and how. Very professional. When your pieces are ordered, an installer or two will come to your home and complete the remodel in just one day. 4.4 (241) Verified Reviews -25 of 241 reviews Pamela T. 5.0 09/22/2019 It went well! Your final price will depend on your specific project, but customers have reported that, s 16 years in business and high BBB rating indicate that its a trustworthy company, and many customers were satisfied with its quality and. West Shore Home Response Jun 11, 2020. I did eventually pay to enhance the shower with a door, at the first visit the wrong door was installed, a separate time was set up to install a door to ensure I could enter the shower without hitting my head. My installation crew Joe, Jacob and Jonathan were professionals and experienced from the beginning. I had questions throughout the beginning and they immediately got my answers once complete they went over what was done. My elderly mother had them come in to quote just a shower that she wanted redone to make it safer for my father. In my opinion Emma showed excellent attention to details and knowledge of her profession. Our installers, Ernesto & Brandon, were very professional, pleasant and did an excellent job. The job was completed in one day, looks great and we are pleased with the new walk-in shower. It was great watching them all work together in harmony. They worked until the job was done. Our products are made of durable materials that resist wear and tear, so your new bathtub, shower, or wall surrounds will look new for decades with minimal maintenance. I'm not really sure what to say about this company. See design consultant for details. He worked quickly, and quietly and knew what he was doing. Best Bath & Shower Replacement Contractors | West Shore Home Get a Free Quote Today Services Baths Windows Doors Appointments Call Sales: (717) 697-4033 Service: (866) 218-5309 Menu Freshen Up Your Bathroom Beautiful Showers & Baths for Your Home Spring Savings 18 MONTHS NO INTEREST IF PAID IN FULL* FREE INSTALL ** Offer Expires 04/30/2023 services focus on three key areas: bathrooms, doors, and windows. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. How much does it cost to replace an entry door? can be replaced for $800 to $2,000, though the average cost is around $1,200. We decided to cancel other appts that we had later in the week. **Free install is equal to 20% off the total project price. Any finance terms advertised are estimates only. Joshua P and Darnell were our installers. Its headquarters currently has an A+ rating from the agency based on its transparent business practices and handling of customer complaints. See our How We Rank page for more details. Thank you Darrell. They arrived on time and were done FASTER than anticipated. Our products are made of durable materials that resist wear and tear, so your new bathtub will look new for decades with minimal maintenance. Thank you Anthony F. Alex M. and Jason P. I will highly recommend West Shores to others. We use dedicated people and clever technology to safeguard our platform. BBB Business Profiles are subject to change at any time. Appointments Call. **Free install is equal to 20% off the total project price. They made sure to put tarp down through the house so they wouldn't track things in & out. On the appointment day Rikkie S and Zachary R arrived to do the job. We reviewed each companys licenses, certifications, and liability insurance coverage. West Shore Home installs windows, doors, showers, tubs and walk-in tubs. Because theres no grout to scrub and our products are mold, mildew, and crack resistant, cleaning your new bath or shower is a breeze. We strive to be the best window contractor, because we believe it is all about helping people. He removed our tub-shower combination and put in a new acrylic walk-in shower. The nationwide average is around $5,500 but can range from $1,600 to well over $100,000. With over 15 years of experience in the bathroom remodeling space, our experts understand the needs of Dallas homeowners. These guys were the bomb! They were very courteous and friendly and explained what they were doing. So I ask for an itemized estimate with only the larger bathroom. Both were efficient and knowledgeable of their job. Everything was cleaned up beautifully, they were courteous and extremely professional. April 17,2023. No return calls or answers .Management who cant make a decision or rectify any problem!! Here are 8 tips for writing great reviews. Steve V. said: When I decided to do some remodeling and ad a drop ceiling I knew I, Will R. said: We went and got three quotes. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to Cleveland, OH, Aliyah McKenzie (Lily) This means that your new bath will resist cracking, chipping, staining, mildew, and bacteria growth. Exceptional Service Refined with Efficiency in Mind. We would recommend him for future installations. Offer expires 5/7/23. Kaile, Jeff and Thomas worked very hard without taking a break and had it installed in about eight hours. Its bathtubs and shower surrounds are made of a non-porous acrylic that is easy to clean and maintain. Door installation services are only available in cities in, Hinged windows that open from the bottom with a hand crank, A three-sided window that protrudes from an exterior wall, often with a seat or bench inside, Similar to a bay window but with four, five, or six sides, Hinged windows that open from the side with a hand crank, Standard windows with two vertically moveable sashes, A glass chamber that projects outward from an exterior wall, often found above kitchen sinks, Small, hinged windows that open inward at the top, often found in basements and garages, Large, single panes of glass that dont open but provide unobstructed views of your landscape, Two-pane windows with one or two horizontally moving sashes, Custom shapes including round, half-round, triangle, oval, arch, and trapezoid, touts energy-efficient, 11-layered windows that reduce UV radiation and lock out heat. We attempt to partner with many of the companies on our site. It was a pleasure to have you in our home today. How many bathrooms are in a typical home? They came right out to inspect and scheduled immediately. s pros and cons, services, availability, and customer reviews. I would would think for $15,000 they could throw in a nice shower head. This seems like pretty terrible business practices to me. SHIRLEY ROUSE. You notice an increase in your homes heating or cooling costs. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. These doors usually cost $400 to $4,000 including installation. locations. The second and third times, I was told that someone would return my call the same day. Its also extended into more states and now operates in 23 cities and metro areas. Thanks guys. Heres what some West Shore Home customers had to say about their remodeling experiences with the company. The installation went fine they cleaned up and it looked really good. Gave me paperwork for warranty and how to care for my purchase. I would recommend them to ANYONE that hates home repairs and wants them done ASAP for a decent price- Yes, they cost a little more than others, but the finished result speaks for itself! BBB Business Profiles generally cover a three-year reporting period. Pick your preferences on shower type, tile pattern, color, and accessories to build the new shower youve dreamed of. They did say that they would knock it down to 16,000 if she purchased it within x amount of time and 13,000 if she dropped the shower door. Click the circles below for more information about each step in our process. Other restrictions may apply. Dexter and Joe were on time and finished in a timely matter.Date of experience was the 28th not 27th. Gayle Dickerson recommends West Shore Home. We also read each companys. Many thanks gentlemen. They were both very courteous kept my house clean they both work together as a team and thats what yall are looking for and they made a beautiful shower insert, I am so happy with what they put in my bathroom. Do Not Sell My Personal Information. Youll need to contact a, after several discounts. Ruffin, SC, cindy belflower Our installer was Jimmy. Though more expensive than competitors, the company has a reputation for using high-quality products and installing them quickly. Steel, fiberglass, composite, and wood doors are typically the least expensive, whereas aluminum and iron doors are the most expensive. The only option was a curtain. Thank you for a job well done. Licenses / Certifications / Registrations. fra107. The process was completed in a day. They answered all my questions This was overall quality service. We were very amazed at the quick and professional response. Though the companys prices are higher than competitors, it uses technology to make the remodeling process quicker and more efficient. We will definitely recommend these 3 people. It was a bit expensive but we figured that the Quality of the product was worth the cost. Date of experience: September 2020. Thank you, West Shore Home, for a very pleasant experience with your staff and installers. Tripadvisor performs checks on reviews. Youll need to contact a salesperson to schedule a time for a design consultant to visit your home for a free estimate. At West Shore Home, we understand that your time is valuable. Keep in mind that some customers reported pushy upselling. when we had questions they glad answer them with knowledge of what they were talking about. We had a bathroom remodel and we treated very well from start to finish. Book B&B Ateneo, Sestu on Tripadvisor: See 16 traveller reviews, 17 candid photos, and great deals for B&B Ateneo, ranked #1 of 6 B&Bs / inns in Sestu and rated 5 of 5 at Tripadvisor. Mooresville, NC, Marilyn M You should be VERY PROUD AND HONORED to have JAMES W AND TIM F on your team representing your company as well as CODY LOFTUS. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Granbury, TX, susan McMahan Basically this makes the finished product look cheap and definitely not worth the price we paid for the remodel. We have had both of our bathrooms done by WestShore. Okeechobee, FL, Aida L Gonzalez they were kind, courteous and so skilled. This is twice in 1 year. I love love love my new shower. They were very accommodating and answered any questions. Jimmy and Kyle were very friendly and professional. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. DC made correction and customer decided not to move forward considering the price change. Financing is subject to credit requirements and satisfactory completion of finance documents. We purchased a package 9 months ago. Knoxville, TN, Suzanne Bogan Columbia, SC, paul thorne All doors are Energy Star-certified and fitted with locksmith-grade hardware. Mr. West Shore, you have all my money but you will not respect me enough to provide transparencies in your business practice. Palm Coast, FL, BARBARA GRAHAM West Shore stands by their products and are have hired very good people. The company offers several tub and shower installation options, but no plumbing or electrical work, tiling, flooring, cabinetry, or toilet or sink installation. inform of the first delay, we had to call to find out it was delayed and then were not notified that the job would be done on the next scheduled day. Installation experiences will vary by location. West Shore Home has been accredited by the Better Business Bureau (BBB) for 15 years. The cost typically breaks down to about $100 to $200 per square foot of bathroom. It also doesnt offer tubs or showers made from materials other than acrylic. they both was very professional very clean very polite done everything in a timely manner. They immediately began work. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I had to caulk it myself. The sales rep (Davis Moore) was courteous, professional and an expert on the product, he covered every aspect of the process & answered all questions we had. very expensive for what you get I recommend shoppers to continue to shop and stay away from Westshore homes. With a large selection of options and accessories, you can customize your new bathtub exactly the way you want it. batch on o3/10/2022. I highly recommend West Shore Home. If you live in its service area, it's worth contacting the company for a quote to compare to other bathroom remodeling companies, as well as read verified West Shore Home reviews to learn of the experience of actual customers. We spoke with company representatives to learn how the installation process works and determine how each contractor customizes projects for each home. We are very pleased with the job the workers didMichael and Ron did our Master Flash Sale Very professional.We had two new walk-in showers installed in two bathrooms by the same installer, Alec DuBreuil. I now feel safe when I shower with the super strong grab bars and my solid teak seat. Here are the metro areas the company serves: Maryland: Baltimore, Salisbury (bathroom only), Tennessee: Chattanooga, Knoxville (bathroom only), Virginia: Richmond, Virginia Beach (bathroom only). The management was not at all easy to deal with concerning most everything, including the possibility of a new installation of a shower. This includes installing shower doors and fixtures such as showerheads as well as completing the required demolition to convert a tub into a walk-in shower.

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