[2], Forest House was used as a ward for male mental patients; it was closed in 1962 when a new hostel, Samuel Boyce Lodge, was opened, and was finally demolished in 1964. In the midst of your grief, you have taken the time to share with us such positive feedback about the staff (who in your words), provided excellent care and compassion towards your mother on Syringa Ward at Whipps Cross Hospital, and for this we thank you. It has been quite an ordeal to say the least with delays at every point. Share your experiences of UK health and care services, Published on nhs.uk on 11/04/2015 at 01:01, other person has had a similar experience, Default BSL interpreters can be provided on request. Once again I was treated with great kindness and respect and was given the reassurance that my problem was almost certainly far less serious than was feared! The toilet roll holder can be reached from seated on the toilet. Plane Tree Centre Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR 020 8539 5522 Send email Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? Kind regards All staff on the ward and friendly and kind natured, it was definitely one of the most positive experiences Ive ever had at Whipps Cross so a really big thank you and shout out to the team on Plane Tree ward. The height of the toilet seat above floor level is 44cm (1ft 5in). From Walthamstow Central, take the bus W19 from bus stop B in the bus station towards Ilford. Whipps Cross Hospital Site map and wayfinding system Key to Symbols: Male, female & disabled toilets Lift Stairs Teabar (or drinks vending machine) Restaurant Payphone Help Desk Bike Park Pay & Display Car Park Car Park for Disabled People Bus Stop Bus Route Entrance = Temporarily closed BUS ROUTE Social Sorbus Workers House Unit Main Entrance 1 The dimensions of the accessible toilet are 260cm x 230cm (8ft 6in x 7ft 7in). An ambulant toilet with wall mounted grab rails is not available. Parking spaces for Blue Badge holders do not need to be booked in advance. Assistance may be required because there is/are dropped kerbs. There is sufficient space for a wheelchair user to use the waiting area. Car park two should be used for main entrance, eye treatment centre and plane tree centre. Recommended option Train 4h 7m Language links are at the top of the page across from the title. Clear signage for the reception area/desk is not visible from the entrance. review titled Efficient, helpful and very caring service. Donated books are always welcomed. +?"P-#' ^ phFG\/? The door(s) open(s) away from you (push). Our knowledge and library services are located in the Medical Education Centre. BSL interpreters can be provided on request. Most importantly a big thank you for the affection showed to us on a very difficult morning. A study of Eva Lckes's influence on a generation of nurse leaders:18801919' (Unpublished PhD thesis, University of Huddersfield, April 2022), Letitia Sarah Clark, 12 December 1919, Register of The Royal Red Cross, 18831994; WO145/2, 339; The National Archives, Kew [Available at: www.findmypast.co.uk, accessed on 7 March 2021], Barts and The London School of Medicine and Dentistry, "Buildings of Local Architectural or Historic Interest", "King George V visit commemorative plaque", "Whipps Cross: New 11m A&E department opens", "Whipps Cross University Hospital NHS Health Trust", "Hospitals with the worst records for superbug deaths", "Hospital radio among most popular in UK", "Hear Bedrock Radio in more Hospitals in East London", "Players surprise kids at Whipps Cross Hospital where Harry Kane was born! Willow Lodge, Junction 11 The car park is located in front of the Outpatients entrance. This is the best entrance for car parks 1 and 2. The toilet roll holder is not placed higher than 100cm (3ft 3in). There is a/are Blue Badge parking bay(s) available. Whipps Cross Hospital Site map and wayfinding system Whipps Cross HospitalSite map and wayfinding system Key to Symbols: Male, female & disabled toilets Lift Stairs Teabar (or drinks vending machine) Restaurant Payphone Help Desk Bike Park Pay & Display Car Park Car Park for Disabled People Bus Stop Bus Route Entrance To WhippsCross Road We are a leading centre for disorders of the female reproductive system and have a skilled team of specialists working across our hospitals. If our guide needs updating - just let us know using this form. There is level access to this accessible toilet. There are Blue Badge bays in all car parks and additional ones near Outpatients. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We look forward to hearing from you The towel dispenser is placed higher than 100cm (3ft 3in). The entrance door(s) does/do contrast visually with its immediate surroundings. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. There is / are 4 consultation / treatment room(s) available. Copyright 2023 AccessAble. Baby change facilities are located within the venue. Buses W12, W15, W19, 357 stop within the hospital grounds. 8 years ago. Heartbreaking. We are pleased to learn that you received such good person-centred care at Whipps Cross University Hospital, and will ensure that your kind words are shared with the Team. Plan your journey using the travel information below or the Transport for London journey planner on the right of this page. Standard toilet facilities are available. There is a waiting area close to the reception point. To obtain mobility aids please contact Hospital Main Building Reception. This service exists to transport patients and visitors with poor mobility to and between different hospital departments. The waiting room / area is approximately 12m from the main entrance. The compassion and care of all the staff I encounter-from the nurses running the unit to the visits from the anaesthetist and the gynaecologist - Every one was very kind and made a difficult day bearable. Their site says 'FlixBus departs from Platform C, in front of Schiphol Plaza. There is not a/are not handrail(s) at the ramp. The waiting room / area does not have background music playing. You will need to provide them with of your details i.e. the Margaret Centre providing palliative care for patients with life-limiting illnesses in 1987 and the Plane Tree Centre for the provision of . I witnessed elderly being completely neglected. Station Manager Phil Hughes told East London Radio why it was closing. visibility, Whipps Cross University Hospital / Urology, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. London, E11 1NR. The lateral transfer space is 188cm (6ft 2in). [14], The hospitals serves as a teaching hospital for medical students from Barts and The London School of Medicine and Dentistry. Thanks for taking the time to send in your feedback. On the day the staff were very friendly and helpful but the wait time was ridiculous. Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software. Who has Care Opinion told about this story? Whipps Cross Hospital provides a full range of general inpatient, Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request. Buses W19, W15, W12, 357 stop within the hospital grounds, you can alight at the main entrance stop. This meant i was inconvenienced when trying to re arrange prebooked leave of work and care for after my surgery. Whipps Cross University Hospital Mcgregor Road, W11 (1938 - 1957) I was born n bred at 25 Mc Gregor Rd in 1938 and lived there until I joined the Royal Navy in 1957. The entrance area/door is clearly signed. These are clearly marked. Whipps Cross University Hospital, Whipps Cross Road, Leytonstone, London, E11 1NR. . The best route to these car parks is via the main entrance on Whipps Cross Road. The passionate staff at Whipps Cross are fully committed to providing safe and compassionate care and it is not unusual to speak to staff who have worked their whole careers decades in some cases within Whipps Cross. A cash machine is located in the hospital restaurant at Junction 5. Email this page We are pleased that you found all staff caring and supportive throughout. There is not a flashing fire alarm beacon within the room. The soap dispenser cannot be reached from seated on the toilet. The dimensions of the accessible toilet are 190cm x 280cm (6ft 3in x 9ft 2in). There is sufficient space to write or sign documents on the low section of the counter. on my phone which I very much appreciated. Pregnancy & Childbirth. The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm. The height of the hand sanitiser is 100cm (3ft 3in). The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm. See 1,313 traveler reviews, 830 candid photos, and great deals for DoubleTree by Hilton Amsterdam - NDSM Wharf, ranked #109 of 419 hotels in Amsterdam and rated 4 of 5 at Tripadvisor. There are seats with armrests on both sides. Thank you for taking the time to send us such positive feedback following your recent visit to the Eye Department at Whipps Cross Hospital with your granddaughter. New IVF Method: more expensive, not more effective. I ended up waiting until 2pm for my turn after not eating since the night before. The nearest tube stations are Leytonstone on the central line, Walthamstow Central on the Victoria line or Leytonstone High Road is on the London overground line, from Barking to Gospel Oak. The towel dispenser cannot be reached from seated on the toilet. There is not room for a wheelchair user to manoeuvre. There is not a door release button when exiting. The alarm was out of reach (higher than 10cm (4") from floor) when surveyed. The Margaret Centre - a fully functioning Hospice 4. Throughout my stay, I have experienced nothing but the very best care. The Patient Advice and Liaison Service (PALS) is located off the main corridor in the Red Zone, between junctions 4 and 5. on the right to withdraw consent, can be found in the website's privacy policy. There is a shelf within the accessible toilet. Visit https://www.careopinion.org.uk Are you sure you want to delete your template? Expected to take a urine test in dirty toilets. The wash basin is not placed higher than 74cm (2ft 5in). The room does not have background music playing. As you face the toilet pan the transfer space is on the left. wxpals.bartshealth@nhs.net Whipps Cross Road, Leytonstone, London E11 1NR, England, United Kingdom. The contrast between the internal door and wall is good. Disposal facilities are available in the cubicle. There is a dropdown rail on the transfer side. Magazine: Whipps Cross Hospital Site map and wayfinding system. The hospital volunteers operate a buggy service to drive patients with mobility difficulties between the Hospital Main Building, Outpatients and other buildings in the hospital site. Car parkoneshould be used for the main entrance, chest clinic and MRI. The main door(s) open(s) away from you (push). Thank you for taking time to contact us with feedback following your visit to Whipps Cross Hospital. There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s). In particular I enquired abot the possibility of "Bluetooth" hearing aids, only to be told that the repacement aids I had been sent some months earlier did indeed have this facility - and she then proceeded to show me how to install the app. [2] Designed by Francis Sturdy, the former main entrance is in the style of a northern Renaissance town hall. I just wanted to thank everyone in the Plane tree centre for their care during my visit. In the meantime, we will share your feedback with the department. History [ edit] The email address for the Patient Advice and Liaison Service (PALS) is. There are stops near the Hospital Main Entrance and also near Outpatients/ Maternity. There is level access to the consultation / treatment room. The range of obstetric and gynaecological services we can offer women include: Specialist investigations Colposcopy (to examine the cervix) Hysteroscopy (for conditions including heavy bleeding) There is a Patient Advice and Liaison Service (PALS) at the hospital. Medical Education Centre Visited Urgent Treatment Centre on April 2023, Report review titled Dreadful as unsuitable, Dear patient You can travel to hospital in a number of ways including on foot, by car, by bike or by public transport. A total of 19 bays are available for patients and visitors. The car park does not have a height restriction barrier. The lighting levels at the reception point are good. There are parking charges for the hospital car park. Whipps Cross Hospital Site map and wayfinding system Key to Symbols: Male, female & disabled toilets Lift Stairs Teabar (or drinks vending machine) Restaurant Payphone Help Desk Bike Park Pay & Display Car Park Car Park for Disabled People Bus Stop Bus Route Entrance = Temporarily closed BUS ROUTE Social Sorbus Workers House Unit Main Entrance 1 Chest Clinic To Whipps Cross Road BUS ROUTE BUS ROUTE MRI 1 2 Medical Photography Social Workers 3 Learning Centre Just Learning Nursery CT 4 Emergency Assessment Unit HOSPITAL ROAD Emergency Medical Centre Shop Restaurant 5 The Retreat & Quiet Area 6 Board Room BUS ROUTE Accident & Emergency Entrance Accident & Emergency 7 8 X-Ray GP and Outpatient X-Ray Continence Advisory Service EUCC BRIDGE ROAD BRIDGE AMBULANCES ONLY A&E Drop Off ICU 9 4 10 11 GROUND FLOOR Medical Education Centre Pre Operative Assessment Unit Tomswood Unit BACK ROAD Byron 12 13 14 Acorn Unit ONE WAY TRAFFIC Margaret Centre Woodlands Day Unit Connaught Day Hospital HOSPITAL ROAD To James Lane To James Lane BUS ROUTE 2 Eye Treatment Centre Childrens Outpatients FIRST FLOOR Outpatients Reception A&E Bus Drop Off Maternity 3 Renal Unit Plane Tree Outpatients A & B 1st Floor Poplar Ward 1st Floor Primrose Ward 1st Floor Rowan Ward 1st Floor Therapies 2nd Floor Syringa Ward 2nd Floor Sage Ward 1st Floor Department of Sexual Health 2nd Floor Sycamore Ward. They can be found in the following locations: There are blue badge parking bays in all car parking areas for disabled drivers. Post surgery i felt like it took a few times to ask for something not sure if thats because they were understaffed and busy or what. The width of the door opening is 86cm (2ft 10in). This information is for the entrance located on the ground floor of Outpatients. Magazine: Whipps Cross Hospital Site map and wayfinding system. Drivers must remain with their vehicle at all times in this area. The furthest Blue Badge bay is 24m (26yd 9in) from the Outpatients entrance. I was asked in at 7am ans to be fasting and was told it would happen soon. This website is using a security service to protect itself from online attacks. Central Complaints Team, by Vidya Permanand - Posted on 01 May 2023. The hospital restaurant provides a range of food, snacks and hot and cold drinks to visitors. The consultant doctors and the ward doctors are patient and deal with all sorts of people and from my observations treat everyone with respect. There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. There is not a flashing fire alarm beacon within the room. 22 0 obj <> endobj There are several buses that connect the hospital to Leytonstone station. The height of the towel dispenser is 145cm (4ft 9in). The height of the towel dispenser is 128cm (4ft 2in). The name / number of the room surveyed was; Room 4. The towel dispenser is placed higher than 100cm (3ft 3in). or call us on 0845 113 0012, Response from There is not sufficient space for a wheelchair user to use the waiting area. Whipps Cross A-Z: Site Map & Wayfinding System Location or Ward Junction Colour Zone Floor A & E - Red Ground Acacia ward 8 Pink 1 Acorn ward 12 Green Lower Admissions Pre-Operative Assessment Green Access opposite Ground Outpatients only Antenatal Clinic Maternity Purple Ground Anticoagulation Clinic Outpatients Area 1 Yellow Ground Arthritis Suite Outpatients Yellow 1 Audiology Outpatients Area 3 Yellow Ground Beech ward 7 Pink 1 Birch ward 7 Pink 1 Blackthorn ward 7 Pink 2 Blood Tests hospital requests Outpatients Area 1 Yellow Ground Bracken ward 7 Pink 1 Byron ward 14 Green 1 Cedar ward 3 Orange 2 Centenary ward 3 Red Ground Chestnut ward 3 Orange 1 Childrens Outpatients Outpatients Yellow Ground Clinics Outpatients Areas1-5 Yellow Ground Community Midwife Office Maternity Purple Ground Conifer ward 3 Orange 2 Connaught Day Centre - Green Ground Curie ward 11 Green Ground Delivery Suite Maternity Purple 1 Dermatology Outpatients Area 4 Yellow Ground Dietician Clinic Outpatients Area 1 Yellow Ground Early Pregnancy Assessment Unit Outpatients Yellow 1 Ear, Nose & Throat (ENT) Outpatients Area 3 Yellow Ground Elizabeth ward 12 Green Lower Eye Clinic (Opthalmology) Outpatients Yellow Ground Faith ward 10 Green Lower Faraday ward 12 Green Ground Forest Suite Maternity Purple 1 Fracture Clinic Outpatients Area 2 Yellow Ground Gynaecology Outpatients Area A&B Yellow Ground Haematology Outpatients Area 1 Yellow Ground Hearing Outpatients Area 3 & 4 Yellow Ground Hydrotherapy Outpatients Yellow Ground Lilac ward Maternity Purple 1 Lister ward 14 Green Ground Macmillan Cancer Information Centre 4 Red Ground Location or Ward Junction Colour Zone Floor Magnolia ward Maternity Purple 1 Maple ward Maternity Purple 2 Mary ward 11 Green 1 Medical Clinics Outpatients Area 5 Yellow Ground Medical Education Centre 11 Green 1 Medical Education Training Suite 8 Pink 2 Mulberry ward Maternity Purple 2 Nightingale ward 12 Green Ground Ophthalmology Outpatients Yellow Ground Orthopaedic Clinic Outpatients Area 2 Yellow Ground Pain Clinic Outpatients Area 5 Yellow Ground Patience ward 14 Green Lower Peace ward 11 Green Lower Phlebotomy Outpatients Area 1 Yellow Ground Physiotherapy Outpatients Yellow 1 Plane Tree Centre Outpatients Yellow Ground Plaster Room Outpatients Area 2 Yellow Ground Plastic & Reconstructive Surgery Outpatients Area 5 & A Yellow Ground Poplar ward Outpatients Yellow 1 Pre-Operative Assessment Pre-Operative Green Access opposite Ground Assessment Outpatients only Primrose ward Outpatients Yellow 1 Renal Unit Outpatients Access behind Yellow 1 Plane Tree Unit The Retreat and Quiet Area 5 Red 1 Rheumatology Outpatients Area 5 Yellow Ground Rowan ward Outpatients Yellow 1 Sage ward Outpatients Yellow 2 SCBU Maternity Purple 1 Sexual Health Outpatients Yellow 1 Shops 5 Pink Ground Speech Therapy Outpatients Yellow 1 Surgical Clinics Outpatients Area 1-5 A&B Yellow Ground Sycamore ward Outpatients Yellow 2 Syringa ward Outpatients Yellow 2 Therapies Outpatients Yellow 1 Toilets 2,3,8 & 11 See map Ground Trust Offices 3 Orange Ground Urology Outpatients Area A&B Yellow Ground Victory ward 10 Green Lower Wavell ward 9 Green Ground Woodlands Day Centre - Green Ground. I dont know if id look to go back there in the future if im honest. The height of the reception counter is low (76cm or lower) . The reception counter is not placed in front of a background which is patterned. We are pleased that your family was kept informed about your mother's care throughout, shown kindness and affection during what was a "very difficult" time. There is a waiting area close to the reception point. Well done! The initial handling of my surgery at the plane tree centre was frustrating as my date was moved quite close to the original date. There is a canopy or recess which provides weather protection at this entrance. [17], The final live broadcast from Whipps Cross Hospital Radio took place in September 2022, with the service due to close completely at the end of 2022. It was frustrating as i then ended up waiting until the ward was closing for the day at 7pm to be discharged. Since then i am due to go back for a post op check which was booked for 28th Feb and then moved to 2 days later on the day before again inconveniencing me. This accessible toilet is located past the reception on the right. The door(s) open(s) away from you (push). The contrast between the dropdown rail(s) and wall is poor. There is not an assistance dog toilet or toileting area on the hospital site. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. This is reflected in our feedback from patients whose feedback regularly includes comments about how well treated they were by staff. Turn left along the corridor to Junction 4 of the Red Zone. Report review titled Superb care as unsuitable, Dear Hazel Capal Thank you for taking time to contact us with feedback. Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area. Report review titled Exceptional care as unsuitable. We would like to begin by offering you and your family our sincere condolences for your sad loss. Plane Tree Centre Whipps Cross Hospital 0.00 Miles Away; Whipps Cross X Ray And Nuclear Scans Dept 0.03 Miles Away; London Hyperbaric Medicine 0.03 Miles Away; Whipps Cross Outpatients 0.03 Miles Away; Whipps Cross University Hospital Eye Treatment Centre 0.04 Miles Away; Fracture Clinic Whipps Cross Hospital 0.04 Miles Away There is a road to cross between the car park and the entrance. by martina feeney - Posted on 08 April 2023. the doctor i saw last wednesday at rheumatology was very good, he explained everything i needed to know,, arranged xrays blood tests ect,, and he was so easy to talk to,, i have been attending a few years now,, and all the doctors and staff are very helpful and nice, Report review titled great treatment as unsuitable, Dear Martina Feeney There is a/are female sanitary and general domestic waste disposal units. There is not a door release button when exiting. If our guide needs updating - just let us know using this form. Thank you for taking time to contact us with feedback. Wood Street or Walthamstow Central stations are the nearest rail stations. There is step free access to the reception point. A mobility scooter charging point is not available at the hospital. I couldnt remember what exactly what the surgeon told me when I came out of theatre so the sister on the ward requested a doctor from the gynaecology team to come down to clarify what happened in my procedure which I really appreciated, I felt much better when I left because of this. The wash basin is placed higher than 74cm (2ft 5in). Wood Street and Walthamstow Central are on the Great Anglia Train line from Liverpool Street to Chingford. There is not an assistance dog toilet or toileting area on the hospital site. Wall mounted grab rails are available for the toilet. The dimensions of the accessible toilet are 200cm x 195cm (6ft 7in x 6ft 5in). Princess Mary, to this Infirmary and War Hospital on Saturday, 17 November 1917, when Their Majesties visited the wounded soldiers and the Queen presented the medals and certificates of training to the nurses. Kind regards To view other access guides that are related to this one please use the links below. Enter via the Orange Zone main entrance and turn right. 59 0 obj <>stream 203.166.217.20 From Wood Street station, take the bus 230 from Stop: D towards Wood Green Station. A trolley selling newspapers and sweets visits every ward each morning and a library trolley run by the volunteers service visits at least once a week. A key is not required for the accessible toilet. Payment signs do make it clear if parking charges apply to Blue Badge holders. Whipps Cross, Whipps, Waltham Forest, Hospital, redbridge Whipps Cross Hospital provides a full range of general inpatient, outpatient and day case services, as well as maternity services and a 24-hour emergency department and urgent care centre. We encourage visitors and staff living nearby to cycle to the hospital if possible. There are several bike parks around the hospital site, with the main bike park outside outpatients. It was a very interesting time what with air raid shelters,bombed houses,water tanks all sorts of areas for little boys to collect scrap and sell them on.no questions asked.A very happy boyhood -from there we could visit most areas of London by bus and tube and . A mobility scooter charging point is not available at the hospital. Attention: there are no FlixBus signs at the bus stop.'. 6@ 7jq/8o 9Y""uM*7+r3NJ87VpP jCG|-6)c7{{{=&]%] mdj2~R>Vo!SyLu6-w3`, Lr!lz:fTt_~?UwBG*"[ @] The width of the accessible toilet door is 85cm (2ft 9in). This venue does not play background music. Whipps Cross Hospital has not yet replied. This information is for the entrance located facing Car Park 1, off Hospital Road. The lighting levels at the reception point are good. Central Complaints Team The height of the towel dispenser is 115cm (3ft 9in). The reception area/desk is clearly visible from the entrance. The action you just performed triggered the security solution. The contrast between the dropdown rail(s) and wall is good. Your file is uploaded and ready to be published. No after care advice or help whatsoever. [2] In 1936 the hospital had 741 acute medical and surgical beds. Whipps Cross University Hospital Whipps Cross Road Leytonstone London E11 1NR Switchboard 020 8539 5522. . The car park does not have a barrier control system. There is a dark mat or floor marking at this entrance that might be perceived as a hole. Car park three is located just off Hospital Road, but is located behind the maternity unit. Barts Health NHS Trust, by Raymond Clarke - Posted on 05 March 2023. As you face the toilet pan the transfer space is on the left. Central Complaints Team We appreciate how distressing it can be when appointments are postponed or delayed so if you would like us to investigate this further, please contact the PALS Team on 020 3594 2040 or by email: pals@bartshealth.nhs.uk.

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