If your original booking was cancelled due to participation in the Cruise With Confidence program, and you chose compensation in the form of 100% FCC, which was applied to a new sailing that has been cancelled as part of Global Suspension, you may not choose to receive a refund. Receive 1 Free Night Award every year after your Card renewal month. Future Cruise Credits acquired through the Cruise with Confidence program can only be redeemed on the cruise brand with which you made the booking you cancelled. Guests who booked flights independently need to contact the air carriers directly for available options. Will I receive a refund for those? If a Future Cruise Credit was used to pay for either all or a portion of your existing reservation, we are making it easy for you by combining all funds into one FCC. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Announcing Our 2023 Cruisers' Choice Award Winners! Residents of North America with nonrefundable flights booked through Flights by Celebrity will need to contact the air carrier to check for available options. Here is my experience with transferring two FCCs in the past year. For amounts paid above the FCC value you may choose to receive 125% FCC or request a refund. hb```U@(UOLF _+c:RLnmQ/s_?#O{v@hARPLId2Q.Xl_4?;'x&X0,fb||}oyMJ;1px rF9P .Sqhu(:@ *R endstream endobj 50 0 obj <> endobj 51 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> endobj 52 0 obj <>stream Receive a 7% discount off standard rates for reservations of standard guest rooms at hotels that participate in the Marriott Bonvoy program when you book directly. After I receive my 125% Future Cruise Credit (FCC), can I choose to change to the 100% refund? The deadline to request a transfer is May 4, 2022. Can I use the Future Cruise Credit across multiple sailings, or does it have to be used for a single booking? They already know you got free credit for not taking cash . If you booked air independently or purchased nonrefundable air through Flights by Celebrity, you should reach out to your air carrier for assistance with canceling or changing your flight. Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. No. Daniel Kline. Existing bookings and new bookings made May 6, 2020 through March 31, 2022, with departure dates through September 30, 2022 are eligible for the Best Price Guarantee. You must use the future cruise credit towards a future Holland America Line (HAL) cruise booking within 12 months from date of issue or it will be forfeited in its entirety. Cancelled cruise on March 8 for March 14 sailing. Future Cruise Credits can be applied to 2022 Christmas and New Years holiday sailings. Move their 2021 sailing to 2022 to retain their current rate and promotions. We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. By requesting a Cruise with Confidence FCC, you are cancelling your reservation and waiving any right you may have had to receive any refund of the cruise fare paid, even if the sailing is later canceled by Celebrity Cruises. The credit will be applied to the balance due within 48 hours. We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. Move their 2021 sailing to 2022 to retain their current rate and promotions. For contracted groups, the compensation available under Cruise with Confidence would be offered to the travel partner or direct purchaser who entered into the contract and guests would need to deal with that party directly. Multiple FCCs maybe applied per guest within the same reservation. There is no need to call to initiate the process. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Announcing Our 2023 Cruisers' Choice Award Winners! Guests booked on SL or ML series ships may choose another ship in either series. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. Your FCC will be attached to your customer profile at the cruise line, and your travel agency should be made aware of the FCC as well. If your sailing falls within the qualifying timeframe, you can submit your request to cancel your reservation and receive the Cruise with Confidence future cruise credit (FCC). If you havent been issued your FCC yet, it is possible to pay the deposit and apply the FCC to the balance. This helps protect your airfare if booked via Flights by Celebrityeven if the airfare is non-refundable. Does Cruise with Confidence protect airfare? For a primer on it all, we turned to one of the longtime leaders of the cruise-selling world: David Crooks, senior vice president of product and operations at World Travel Holdings. UK and Ireland guests who booked a non-refundable ticket through Celebrity will not receive a refund. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Click here to reload the page in order to enable certain features. If I dont want a Future Cruise Credit and simply wish to cancel for a refund, what are my options? Can you use your Future Cruise Credit (FCC) on an existing booking? Here, Crooks answers the most common questions about future cruise credits, known as FCCs, in industry parlance. FCC may be transferred to another guest in an Individual or non-contracted Group booking. SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020. But during the COVID-19 pandemic, some lines have offered passengers future cruise credits with a dollar amount of 125%, 150% or even 200% of the amount the passenger paid for a canceled cruise. Some cruise lines allow you to use your FCC for more than one booking by applying any remaining balance as another FCC. These health and safety measures will mitigate the risk of exposure but cannot eliminate it entirely. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. The FCC holder has to call then they issued a new FCC to the recipient. Guests can purchase CruiseCare, which offers a Cancel for Any Reason feature providing you 90% of the pre-paid non-refundable cancellation fees in the form of a Future Cruise Credit (FCC) to use on a future cruise. Norwegian's Future Cruise Credit (FCC) is credit that you can use for your next Norwegian cruise. Received FCC on March 16. Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. hbbd```b`` ,"%A$ It has a monetary amount associated with it, which can be used towards a new cruise booking. Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. This site does not include all credit card companies or all available credit card offers. Are Cruise with Confidence Future Cruise Credits applicable to existing bookings? The credit will be applied to the balance due within 48 hours. Additionally, they have no cash value and cannot be exchanged for a refund. If our best price guarantee results in a decrease in the guests cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. Offer ends 5/3/23. Go to site, Already booked? Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. FCCs cannot be used toward flights when cruise lines allow customers to book directly with the airlines through their flight programs. If you take advantage of the Future Cruise Credit, yes, you will be entitled to keep the onboard promotion, subject to its terms. SPECIAL NOTES: Please allow up to 7 business days for the transfer request to be completed. Guests who would like to reschedule their sailing for another date must do so at prevailing rates. Has anyone had success getting their FCC transferred to someone else? If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? I did it with Royal. Multiple FCCs may be applied per guest within the same reservation. Yes, we will allow a one-time transfer of a Cruise With Confidence FCC to be used for a 2021 sailing. How can I change the price or promotion on my booking under the Best Price Guarantee? Quick steps to complete and e-sign Celebrity transfer booking to travel agent online: Use Get Form or simply click on the template preview to open it in the editor. These FCCs may be used to satisfy any remaining balance due for the cruise fare on an existing booking. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Business, Economics, and Finance. Are Future Cruise Credits interchangeable between Royal Caribbean Groups cruise brands? Emails will be answered in the order received. Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCCs from family members to the Wife and I..it takes patience and a few calls. 49 0 obj <> endobj 81 0 obj <>/Filter/FlateDecode/ID[<8FF123FEB5D62C1DAD39956FA165B0A7>]/Index[49 77]/Info 48 0 R/Length 143/Prev 540494/Root 50 0 R/Size 126/Type/XRef/W[1 3 1]>>stream All taxes and fees will be refunded back to original form of payment. However, FCCs cannot be used to obtain a refund. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. If I canceled prior to the US/Global suspension, can I now get the 125% FCC or the 100% refund? Follow the steps below or contact your travel advisor. However, FCCs cannot be used to obtain a refund. Purchasing the plan early can help to protect against unforeseen or previously stable medical conditions that might prevent guests from traveling, as well as covering other events which may arise between booking and final payment. All Rights Reserved. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Please reference the chart below. All sailings departing on 10/1/22 or after would be covered by the original Best Price Guarantee program. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Check with the cruise line as many of them will allow a name change on a cabin but you may have to book using the FCC first and then make the name change afterward. By has written about cruising for more than 25 years and for many years oversaw USA Todays award-winning cruise site. For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true. Others will apply whatever amount you want to a booking and issue a new FCC for the balance. %PDF-1.6 % When booking your cruise online, this is the page where youll enter the information from your Future Cruise Credit (FCC). Is FCC Transferable. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. 2023 Celebrity Cruises, Inc. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Alternatively, if the new cruise fare is lower than the value of the FCC, the remaining funds will continue to be available on the initial FCC until the FCC expires or the balance is zero, whichever occurs first. Does anyone know if the FCC can be transferred to another person. It is best to consult with your travel agent regarding the cruise line policies regarding transferring FCCs. If Celebrity Cruises best price guarantee results in a decrease in the guests cruise fare after the Final Payment due date, then the difference will be provided to guests in the form of a non-refundable onboard credit for use on the guests cruise. Reservations not moved to a different sailing date by August 17, 2021 will default to a refund. Yes, we will allow a one-time transfer of an FCC from any Celebrity Cruises sailing cancelled due to global suspension or under the Cruise With Confidence program. By There are some exceptions to this rule that allow you to apply your FCC to an existing reservation. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Royal Caribbean sailing. However, if a guest paid for CruiseCare and their sailing has now been canceled by Celebrity Cruises due to our suspension of operations, their CruiseCare plan cost will be refunded. Modified Date: Feb 10, 2022. SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. That's how they explained it to me, and arrived at $475 certificate. The terms of the FCC offered to a contracted group may not be the same. Check here before booking an award fare. A line-by-line guide, The 5 most desirable cabin locations on any cruise ship, The 8 worst cabin locations on any cruise ship, A quick guide to the most popular cruise lines, 21 tips and tricks that will make your cruise go smoothly, 12 best cruises for people who never want to grow up, Do Not Sell or Share My Personal Information. The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. Just received the FCC and we each received one. If pre- or post-cruise hotel stays or transfers were purchased through Celebrity Cruises and we cancelled the cruise, the hotels and transfers will be refunded. Have you recently found yourself in possession of something called a future cruise credit? Kim Kardashian Doja Cat Iggy Azalea Anya Taylor-Joy Jamie Lee Curtis Natalie Portman Henry Cavill Millie Bobby Brown Tom Hiddleston Keanu Reeves. Yes, we will allow a one-time transfer of a Cruise With Confidence FCC to be used for a 2022 sailing. If I choose to keep the Future Cruise Credit and book at a later date, will I also be entitled to the onboard Celebrity Future Cruise promotion? 222222222222. Choose from a wide variety of Caribbean sailings aboard our award-winning fleet, including our revolutionary Edge Series ships. Later you can modify - not cancel - that reservation. The bottom line is it varies a bit depending on the line issuing it, and it can be a tad complicated at times. Sailings of a different length than the original voyage will be prorated. You might receive a Future Cruise Credit if a . Still waiting for taxes and port charges to be refunded to my Credit Card. 1. Celebrity's Future Cruise Credit (FCC) is credit that you can use for your next Celebrity cruise. KNOXVILLE, Tenn. ( WVLT /Gray News) - Two high school students in Tennessee ended prom night with a little fishing when they made a big catch. Any remaining funds on the FCC will continue to be available until you have used the entire value of the FCC or it expires, whichever occurs first. Call us at 800-211-2039 if you need help finding the perfect cruise. Yes, we will allow a one-time transfer of a Cruise With Confidence FCC to be used for a 2021 sailing. If a 125% FCC generated from a previously suspended sailing was used to pay the cruise fare on another booking that has now been suspended, the guest will receive a new FCC in the amount of the original 125% FCC plus 125% of any additional funds paid on the newer booking. Several cruise lines will allow the balance of an FCC to be used on another sailing, but it is best to consult with a reputable travel agency to make sure you are maximizing the value. If you request a refund, your 125% FCC will be deactivated. My TA come up with a workaround. Yes. Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. We are concentrating all efforts on developing a cohesive return to service plan which will include enhanced health and safety protocols for all travelers. In addition, cruisers sometimes receive future cruise credits when [the cruisers] cancel a sailing. The cruise fare is processed separately and will be issued within 30 days of our receipt of your request. Your Future Cruise Credit may be used across multiple sailings if there is a remaining balance after its initial use. Which sailings have been suspended by Celebrity Cruises due to the global suspension of operations? Call us at 888-743-2735 if you need help finding the perfect cruise. SUMMIT BERMUDA/NE/CANADA/GREELAND 7/4/21 10/4/2, JUNE 1, 2021 JUNE 30, 2021 *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21, CELEBRITY APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, MAY 1 MAY 31, 2021 (Alaska, Caribbean, Europe, Galapagos), Celebrity Apex Transatlantic 5/1/21, Celebrity Edge 5/3/21 10/29/21, Celebrity Constellation 5/4/2021 10/23/21, CELEBRITY ECLIPSE 5/2/2021, 5/7/2021, 5/16/2021, 5/23/2021, 5/30/2021, 6/6/2021, JANUARY 1 FEBRUARY 28, 2021 AND SOUTH AMERICA (1/3/2021 4/7/2021), (excluding any previously announced suspended sailings), CELEBRITY SUMMIT 5/6/2021, 5/15/2021, 5/25/2021, 6/4/2021, MAY 12 DECEMBER 31, 2020 (including Winter 20/21 Asia, Australia/New Zealand), MARCH 14 MAY 11, 2020 & Alaska through 7/1/2020.

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