And so, that says you will have safety procedures, policies and regulations that you adhere to. And with that, I will turn it back over to Ryan Martinez. For several decades, Southwest Airlines was the envy of the airline industry because of multiple competitive advantages: a low-cost structure that stayed low due to Is there less growth because we're just going to continue this? And so, the last thing we want to do as everyone do kind of go off in their own direction. 2 out of 10 airlines and on-time performance, which reflects well on our people. Our lower aircraft delivery expectations this year is driving lower capacity expectations in second half 2023. And working with Boeing to come to a point where it's much more predictable year to year to year as we reflow the order book, I think, will be very, very helpful. Southwest Airlines First Quarter Results For the first quarter, LUV had an adjusted operating loss of $284 million, which exceeded the consensus forecast of $192.7 million. Please go ahead. David Slotnick -- Aviation Business Reporter. But in truly competitive markets, if the price is equal and if a passenger isn't already led to your brand or your credit card ecosystem, what does Southwest do to attract that first-time buyer? As part of an annual tradition, Southwest is sharing that profit with employees. I'm very proud of the progress we are making on our customer experience enhancements. I think the other thing just -- the other thing I think I would add is just we are seeing, as Ryan pointed out in his remarks, we're seeing strong business demand here. So, they will shut those down for periods of time. Hey, thanks for taking my question guys. What's down is the frequency of those travelers. We want to pay our people great, but there is real wage and supply chain and other inflation year over year, first quarter '22 to first quarter '23. Actually, our vacation business is doing well. Ryan, can you talk a little bit about what kind of load factors embedded in the 2Q guide? And the more customers choose to buy things that are -- that they value, that drives fares overall higher without us kind of going in and filing higher fares across the board. Now, flipping to, well, what work is underway. I would not necessarily assume that the load factor would have been the right choice, so to say, for the RASM performance. Yes. Yes, in the month of April, yes. We now estimate our full year 2023 fuel price to be in the $2.60 to $2.70 per gallon range, down a nickel from our previous guidance and still including $0.10 of hedging gains. Our planned deliveries continue to differ from our contractual order book. *Average returns of all recommendations since inception. It certainly helps with cost. And so, I think that you couple that -- couple all of this that we've just been talking about with our business-friendly network, business-friendly policies, industry-leading frequent flyer program, I like our chances going forward. They want to -- it's not as strong as '22 when you really saw this "revenge travel" come back especially on the leisure side. We are 51% hedged for our second quarter and estimate our second quarter fuel price to be in the $2.45 to $2.55 per gallon range, which is roughly $0.69 lower than our first quarter fuel price. How the demand comes in may be a bit choppy with more volumes further out in the booking curve, but this doesn't seem to be unique in the industry based on ARC data. And so, it's a manage for -- you're always managing for volume and yield there. So, we've incorporated that best we can. The COVID expansions and the 18 new cities in Hawaii, the second bucket being restoring what we flew before. So we will modify those schedules to make sure we reflect the lower aircraft count. And so, that's what's rolled out there into our guide. I know that that's done by an out-type company, but are you seeing -- is there a shift to vacation packages more or even on your own website? Salaries at Southwest Airlines Co range from an average of $53,028 to $141,343 a year. I just want to reiterate that we have a solid plan and our work is on track. On the growth, there will be carryover. Also, we will reference our non-GAAP results, which exclude special items that are called out and reconciled to our GAAP results in our press release. We're going the other way. Our operations team navigated through a stream of difficult weather conditions successfully with no material impact to our network performance. Employees as expenses vs. employees as assets; Compensation below market, above market, or competitive And Andrew, I would say -- Ryan, I would say '25 growth as well. But in terms of the capacity plan, at the investor day in December, it seemed like it was not dependent on aircraft deliveries and that the initial guide provided then was firm despite any delivery delays. WebFostering passion. And Bob mentioned, overall, we're going to have to continue to focus on those longer term measures and just continue to execute to see continued upward momentum on the brand Net Promoter Score. After today's prepared remarks, there will be an opportunity to ask questions. Southwest Airlines employees rated their Positive Business Outlook 2% higher than United Airlines employees rated theirs. So yes, we're leading to the customer here. I feel valuable as an employee. We may have an oversell that we have to deal with. Anything you've noticed in the appetite for vacation packages? Read more Southwest Airlines reviews (4294), Storekeeper/Material Handler - $19.64/HR - $1,000 SIGN ON BONUS. A lot of that this year coming in '24, I think this further revision with Boeing from 90 down to 70 is going to help us go back through, look at our hiring plans, moderate our hiring plans at this point between the 46 aircraft that were undelivered from last year, now you got an additional 20, then 66. Southwest might need incentives like profit sharing to help attract and retain workers as the aviation industry competes with the rest of the economy for a smaller supply of labor than its used to. There's a lot of labor and wage inflation. We are working -- we do work regularly on things like ancillary. And I think any tailwinds from that just are unrealistic at this point. But back to your original question on kind of are there new patterns in terms of destinations that are emerging from a vacation standpoint, Cancun is very strong. And then, for next year, I think Bob touched on when we talked about reflowing the order book because these aircraft that were not delivered last year, not delivered this year, you can't just assume they're bunching up and they're all coming once next year because that would be -- we're looking for an orderly growth, as Bob said. We saw the reverse over the second half of the quarter and witnessed strong revenue trends throughout March. So I just want to point that out as well. But yes, I think you could expect that for the most part, we're pretty clean at this point. So how much of the growth in '24 is dependent on Boeing? So I'm just kind of wondering how you're seeing those issues kind of around your network contribute to any delays or disruption. So, that's kind of a good segue, I guess, into my next question. I'm not saying it will be Phoenix and Denver, but I'll use those examples. And then, just broadly, with your strategy, are you ruling out ever having a differentiated product in the cabin, either like a larger seat or extra legroom or something like that just to drum up revenue in the future? We've grown quickly. So, we've got the labor contracts accrued. And Bob, you didn't mention that. Yes. Yes. But as Ryan covered very thoroughly in his remarks, we're seeing demand strength here in the second quarter and at this point, trends look strong. I believe it was at investor day where you guys said that you've added like more than 8,000 new corporate accounts last year. Please go ahead. We were No. Nicht jeder kennt es, aber jeder, der hier war, liebt es. And therefore, any impact on -- the one point impact on CASM for the year. And I'll let -- Helane, thank you so much for the question. United Airlines employees rated their Recommend to a friend 2% higher than Southwest Airlines employees rated theirs. Our first quarter revenue trends remained steady and within expectations throughout the quarter, with first quarter revenue growth of 21.6% year over year. There is still work to be done to fully recover, but we are currently forecasting a substantial improvement sequentially to the bottom line with solid profitability this quarter. Yes. Any thoughts on why we're seeing that trend show? That level of growth and hiring in advance for the level of deliveries we had originally planned, it just adds cost because you're constantly hiring ahead for anticipation of what's coming in the next year. Contents: Prepared Remarks; Questions and Answers; Call Participants; Prepared Remarks: Operator. Yes. And then, we were about to publish November-December. So, it's that third bucket, so at Denver, Phoenix, where we had new gates and we're putting additional growth and they're above what they were in pre-COVID. DALLAS, Feb. 6, 2020 /PRNewswire/ -- Southwest Airlines Co. (NYSE: LUV) announced yesterday it will share $667 million with its Employees through its I'd like to first introduce Ms. Linda Rutherford, chief administration and communications officer. As a reminder, our full year CASM-X guidance continues to include higher labor rates, including market wage rate accruals for the remaining open labor contracts, as well as the estimated tens of millions of dollars of additional investments we expect to incur toward our operational resiliency. You see it every day, everywhere. WebRoughly 82 percent of Southwest Employees are represented by a Union. I think clearly, the financial headlines and the macro environment, we've got to be mindful of that and what's happening around this year. But no, I don't have any specifics other than just acknowledging that as the capacity is coming down, we're going to go back and look at our headcount needs. So, there's a lot of evidence of strength. Complete the worksheet with your review and rationale of the elements listed below to decide where Southwest Airlines HR practices fall. So, we continue to operate well. And then, maybe just a quick follow-up on breakage. And the new system makes better trade-offs in terms of yield and load. [Operator instructions] At this time, I'd like to turn the call over to Mr. Ryan Martinez, vice president of investor relations. As a reminder, second quarter 2022 operating revenues included approximately $300 million of additional breakage revenue, a higher-than-normal amount related to flight credits issued during the pandemic that were soon set to expire, as well as our later policy change to eliminate flight credit expiration dates. We will continue to see cost-effective opportunities to expand our hedging portfolio with a continued goal to get to roughly 50% hedging protection each year. But just a reminder, we do have a lot of flexibility with the aircraft. It does happen occasionally when we have to downgauge an aircraft from an aircraft with more seats to fewer seats or for rate-restricted, things like that. We were just right at restored to 2019 levels in March, which I think is a remarkable accomplishment and I think industry-leading in terms of our ability to get there that quickly. Following our event in late December, I am proud of the quick rebound we had in early January and the strong operational performance that our employees delivered in Q1. That's a huge win for our customers. Heute, nach behutsamer und grndlicherRenovierung knnen wir auch Ihnen einbreites Spektrum an reprsentativen Rumlichkeitenfr Ihre auergewhnliche Veranstaltung sei es Hochzeit, Seminar oderEmpfang anbieten. Yes. It will be helpful in terms of how we manage ourselves here. Cons 100% remote is convenient but makes collaborative work challenging to align. Thank you. Our ontime performance year-to-date through March was solid. And so, when we run in a north or south flow, that reduces capacity. For full year 2023, we now estimate CASM-X to decrease in the range of 2% to 4% year over year compared with our previous guidance of down 3.5% to 5.5%. Yes. Well, we put a lot of emphasis on building the team over years now, adding technology like the GDS access. And also, in addition to that there is a lot of international tailwinds out there in the industry that while international is strong for us, we just -- obviously, we don't have as much exposure to that as some of our peers in the industry. [Operator instructions] And the first question will come from Duane Pfennigwerth from Evercore ISI. 72 km westlich vonWien, nur einen Steinwurf von der Donauund den Weinbergen entfernt, wohnen wirnicht nur, sondern laden auch seit vielenJahren zu verschiedensten kulturellen Aktivitten. And we are very focused on bending our cost down again in 2024. Linda Rutherford -- Chief Administration and Communications Officer. It's the group that we probably continue to press to keep the hiring on, at least in the near term here until we flip to aircraft constrained. So somebody that's just starting to fly, they've reached that economic level or they're just entering the workforce, whatever. Hi, everyone. Thank you for taking my question. It's all about providing terrific service and hospitality. We talked about primarily, this is affecting the fourth quarter. I'm just trying to level set where we're at in terms of all that. It's a priceless feeling! Thanks for the question. Both airlines reported year-end results earlier this month. Thank you, Tammy. I realize a lot of this is out of your control, but I think you mentioned that you're still on track for network restoration. Please go ahead. So, a quick reminder to please keep your questions to one and a follow-up, if needed. 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