ncl future cruise credit transfer

But overall, our NPDs remained very healthy and strong. CruiseNext deposits applied to a suspended reservation will be returned to the guests profile. But as Mark just discussed, we believe, over time, this actually is going to be EBITDA and margin-accretive. I'm joined today by Frank del Rio, president and chief executive officer of Norwegian Cruise Line Holdings; Harry Sommer, president and CEO-elect of Norwegian Cruise Line Holdings; and Mark Kempa, executive vice president and chief financial officer. You've challenged us. Just on the second half net per diem, you know, it's implied a decent step-up in the second half. Disney Magic, Disney Wonder, Disney Dream and Disney Fantasy If your Disney cruise was canceled, you can opt for a future cruise credit or refund . Tailor-made packages to help you build the dream holiday you need. We thank you for your continued loyalty to Norwegian Cruise Line. So. So, the remainder of it, we are carrying through. Morning, thanks. The consumer is still strong, the consumer is buying cruise tickets, the consumer is spending more on board, the consumer is pre-buying more before they got on board. Good morning, Dan. A future cruise credit is typically delivered via email within a few weeks' time, depending on how long it takes the cruise line to process it. This article is a transcript of this conference call produced for The Motley Fool. This is one example of our focus on finding the right balance, which is critical to keeping our brand's value propositions intact, maintain our incredibly loyal past guest days, and continually attract new cruisers to sail on our world-class fleet for what we believe is the best vacation experience in the world. Partial value transfers or transfers of remaining FCC balance are not permitted. [Operator instructions] As a reminder to all participants, this conference is being recorded. I won a bid on the Norwegian Upgrade Advantage. So, let's address the cost side first. As government regulations evolve, our health and safety protocols will evolve as needed to ensure compliance. What if I booked my cruise with a travel agent and received a Future Cruise Credit? Many cruise fans opted for the credits instead of cash refunds in order to treat themselves to longer sailings or cabin upgrades down the road, courtesy of the cruise line. Internet packages In Q2, a quarter ago, you talked about it, returning to historic occupancy levels. I assure you it is exactly where we expect it to be. What is excluded in the future cruise credit (FCC) or refund? And then, I'm just trying to figure out the limit to rebuild an occupancy into 2024 assuming no change to your footprint overall. Get advice from Norwegian Cruise Line Future Cruise Credit experts & extra bonuses. Norwegian Star will sail from Barcelona, Spain, and Pride of America from her traditional homeport of Honolulu, Hawaii. Operator? Become a Motley Fool member today to get instant access to our top analyst recommendations, in-depth research, investing resources, and more. This is a strategic and cost-effective initiative to help address the consistent pain point we hear from guests regarding the reliability and speed of internet connectivity at sea. Growing up to immigrant working class parents in the Bronx, I could never have dreamed to be at the helm of such a storied brand. Many times, in lieu of a direct cash refund, a cruise line will take the price of a refunded cruise and issue it as a kind of gift certificate to be used toward booking a new sailing. Once the transfer takes place, the receiving guest is now the owner and the previous owner cannot request a transfer back. I booked and paid for 2 cabins, we received future cruise credits to be used within 1 year and the credit was issued to each of the cruisers. Water/soda packages Thanks for taking my question. Okay, gotcha. And what's unique about that in the third and fourth quarter, obviously, we're taking -- we have a higher -- we have the higher operating cost brands of Oceania and Regent. Create your very own My Future Cruise Credit account for free, in only a few simple steps, Browse among thousands of sailings worldwide and get expert advice along the way, Claim an additional credit back to use to PAY LESS on any hotel, tour, resort, cruise or even wine of your choice, Learn how to redeem your future cruise credit & get a bonus with 4 simple steps. Our pre-sold revenue on a per-passenger day basis for the first quarter of 2023 is approximately double the level in 2019, an important contributor to our onboard revenue strength, as guests who make pre-cruise purchases tend to spend significantly more than guests who do not pre-book onboard activities. Listen, we have about 20% increase in capacity for 2023 versus 2019. So, while we're not ready to necessarily change the rest of our guidance metrics, I think we're trending well, and we're trending healthy, and I think our guidance reflects that. As I said, those are fixed, so we have very efficient financing going forward. Sure, I'll take that one. And then, of course as you look at the brand mix, that's also a tailwind. Was there any noise in the quarter on the Free at Sea program? All future cruise credits must be redeemed within one year from issue date and can be used for sailings departing on or before December 31, 2022. Mark? You know, we've stated before that our goal is to be between 60% and 65% booked at year-end for the following 12 months. Thanks for that, Mark. Ancillary items include Bon Voyage gifts and celebration packages, pre-purchased dining, or beverage packages (those not part of FAS promotion), water packages, purchased on board credits, pre-purchased internet, or photo packages. I hope you take up some golf now. Frank del Rio -- President and Chief Executive Officer, Norwegian Cruise Line Holdings. Norwegian Cruise Line said the following in a letter to travel advisors: As we continue to focus on ways to support the guest experience, we have decided to extend Future Cruise Credits (FCCs) to ensure your guests have the opportunity to enjoy the best vacation possible when they sail. May 01, 2023, 10:00 a.m. You know, we're expecting roughly 11% or 12%, if I recall correctly. Policies for bookings made through Tour Operators or Wholesalers may vary, so please contact your Travel Partner for full details. Indonesia Have a great day, stay safe, and all the best. The financing also covers older supplies associated with preparing certain newbuilds to enter service, as well as related financing premiums. We look forward to continuing to demonstrate this improvement over the coming quarters. And then, maybe also kind of give us a look at '24. In addition, they agree they are authorized to remove the value of any bonus future cruise credits offered by Norwegian Cruise Line for all guests. It has a monetary amount associated with it, and it is provided in lieu of a refund. This does not include the separate 300 million undrawn backstop commitment, which enhances our future liquidity but is not currently available to draw. Yes, a good way to be sure to redeem the full amount is to consider a cabin upgrade, book an ocean view instead of an inside cabin or treat yourself to a balcony instead of an ocean view stateroom. And just any color on how you're expecting on board trends in the second half would be helpful. Norwegian Cruise Line has extended its Future Cruise Credit (FCCs) booked by date until the end of the year. Turning to liquidity, our overall liquidity position remains strong at approximately 1.9 billion as outlined on Slide 17. One of the drivers of growth this year is going to be our robust newbuild platform with us taking delivery of three new, and I might be biased, but I'm going to add, absolutely magnificent ships this year, including the incredible Vista, which starts sailing tomorrow. Unfortunately, at the time of cancellation, all promotional offers, amenities, and value add-ons are removed and will not carry-over to future reservations. And we've absolutely seen or exceeded those levels during Q1 booking period compared to Q1 of 2019. This should result in a lower run rate cost level exiting 2023 than our full year reported results. And, Harry, welcome to the hot seat, as they say. Harry, do you want to take that one? In April, Norwegian Star and the only large cruise ship registered under the US flag, Pride of America, will resume sailings. NCLH earnings call for the period ending March 31, 2023. Some FCCs are combinable. that was extended to January 2025, we will address that -- start addressing that later this year. Yes. So, I wouldn't skew too much that the premium itineraries are going to be a big driver of cost. And any, you know, color just on the cadence of bookings that you've seen year to date, maybe relative to pre-COVID levels. Our brands continue to resonate with consumers as demonstrated by our book position and pricing for the remainder of '23. So, while we did get a benefit in Q1, it doesn't necessarily translate to a benefit in the outer quarters simply because we already had that baked into our guidance. Of course, as you -- as your occupancy ramps up, you do see a little bit less of pricing power on your lower meter, i.e. Norwegian Cruise Line ; Transfer cruise credits Please . Second, we are already starting to see the benefits of our margin enhancement efforts and will continue to take strategic measures to best position the company for its next chapter while ensuring that we keep the secret sauce that makes our brand so special fully intact. With that, I'd like to turn the call over to Frank del Rio. Net per diem increased approximately 7.7%, achieving the high end of guidance, while net yield of 3.6% was a healthy beat versus our expectations, as low factor of 101.5% came in well ahead of projections. Thank you. In fact, we were encouraged to see that even with the banking sector-driven financial market volatility in March, we did not experience any unusual booking or cancellation activity across any of our brands. Include the following information in the comments field: Completed FCC transfer request information as listed below. At Holland America, the credits must be used by Dec. 31, 2022. On the other hand, a future cruise program is a way to secure a future cruise booking whilst onboard taking advantage of a great deal. That is just a complete no-no in our organization. Now, shifting our focus to our outlook for the full year 2023. Sign up and register your future cruise credit details to get personalised service, cruise line updates and exclusive promotions. But more importantly, when you look at the comparisons in the back half of 2019, we're rolling over much easier comparisons, the inverse of what's happening in the first half versus 2019. Before we get to the questions on the line, we first want to address a top question from our online shareholder Q&A platform, which provides all of our investors another avenue to submit and upvote questions for management. let one of our experts help you with this procedure to ensure the right amount is transferred. Shore excursions booked whilst onboard My Future Cruise Credit is provided and supported globally by International Cruise & Excursion Gallery, Inc., I.C.E Europe Ltd., I.C.E Vacations Asia Pacific PTY LTD, and ICE Vacation Center India Private Limited. Can you kind of help us understand why that's different now? We've talked previously about the actions taken earlier this year to address a large portion of our 2024 maturities, so I won't go into further details today, but a summary is provided on Slide 16 for your reference. So, I would actually rephrase that as financial benefits. My name is Paul, and I will be your operator. As government regulations evolve, our health and safety protocols will evolve as needed to ensure compliance. With significantly higher participation as a result of enhancements to our bundled offerings today when compared to '19, the accounting allocation between ticket and onboard revenue has also changed, which can skew the comparison. On March 29, Norwegian Jewel will return to operations from Civitavecchia near Rome, in Italy. Insurance FCCs can only be applied to a new reservation where Essentials, Booksafe Standard or Platinum Travel protection has been added. And our consumers are booking very far out in advance, which is a good thing. Harry, congrats on the new role. Hey, good morning, everybody. Here at myFCC, we're committed to helping you make the most of your Future Cruise Credit. Focus on where you want to go and let us make your dream come true - stress-free!". United States. What can I use the Future Cruise Credit towards in the future? You may include multiple requests on one case so long as the request is complete and proper consent from current coupon owner is included (either in an attached email or by the current owner being the one to submit the case), Original Peace of Mind or Suspended Sailing reservation number that generated the FCC being transferred, Client ID and name of Current FCC Owner who is authorizing the transfer, Client ID and name of Guest Receiving the FCC. So, I won't give too much color on that, but other than we're exactly in the position we need -- where we need to be. Demand in pricing continues to be strong, not only for 2023, but also as we look further out the sailings in 2024 and beyond. Great, thanks. I guess to what extent should we expect that to continue to step down throughout the year. Thanks for that. It's a little less close in demand there as we are booked further in advance. Is that still the intention? See all the ways you can use your Savings Credits Credits below, then find out how many you're eligible for right away! Give specific details . Ms. John, please proceed. Harry? The voucher can be used per person, with or without a travel agent. I'll -- it's Harry. Or is that spread out over different years? Please proceed with your question. Ancillary pre-purchased items include: I look forward to building on this remarkable legacy, and I am committed to doing everything I can to best position this company for continued success. While we strive for our Foolish Best, there may be errors, omissions, or inaccuracies in this transcript. Each submission request will be individually handled and responded to. Don't forget, we've partnered with NCL specifically, in order to give you the best service and tell you all you need to know.

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