During the pandemic, I havent wanted to deal with all the time wasted selling to these stores in person so Ive just been mailing in things that I dont care about. Then my package came, and one of the tops was all pilly and had several small holes in it. I dont know what youre working with so my advice is limited but I did want to reach out to you and offer some relief if you can make use of it. I quit Poshmark a couple of years ago, thank god. Me and poshmark have a love hate relationship I love the fact that I can make money without all the footwork but the thing I despise is the fact they have full control over my closet. Thats how I scored a lot of my designer items. Does listing "not for sale" items help sales? It can be as easy as dropping the price of an item by $3 when someone lets you know they want to buy it. The sharing. I must admit I dont spend a ton of time on it. Thanks!! Did you have pay a ton of money on SEO? I made sure everything was as described before I sent the order and then I got the issue. There is a monthly fee to set up your site on Shopify of around $30. The entire order. My in search of posts were idiotic.. i explaindd to her why we do it, she still kept calling me an idiot and after I was nice, she then goes on to call ME a bitch! So I talk to this girl who started making human hair wigs because shes a cancer survivor and needed them for herself. Ive been selling on eBay off and on for the last 15 years and its just extra income for me. Just looking forward to dealing with a site that doesnt say reduce your price and we will give discounted shipping for one hour. Step 2, who will I buy wholesale from? Ever wonder why theres no seller protection on PoshMark? Personally I never sell used clothing and shoes, these types of items I feel should be donated to the needy. They just provided a tracking # to wait for god knows what to arrive. When Posh closed the case and has the buyer return it. I sell some on eBay and Tradesy as well just to expose my items to a wider audience. Well the folks at poshmark know the same thing. I ask a lot of questions on an item (and I am sorry sometimes we have to ask a lot of questions but end up not buying it) but then if it meets my criteria, I always buy it. Most people would tend to think that I must have made a boatload of money, but NOPE. This IS NOT the bag I soldyou cant even see the entire bag shes claiming is mineand yet Poshmark approved the return! I did the same thing when I first started selling. I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. The seller just sent me a refund for whatever amount was in question. Thanks for your comment. Poshmark did not respond further. So I sent posh pictures of my complaints. Tabitha, it is a HUGE time suck. They then locked my 1st account with there horribly generic email basically saying I needed to stop harassing Julie. even if its new with tags 99.9% bought it off the clearance rack and are trying to sell it at MSRP!!!! Every screen is tailored to the Market of your choicefrom your Feed to Trends and beyond. It truly has the worst customer service in the industry, hands down. Good luck with your sales! Unfortunately, I didnt catch it before I hit accept. !so I developed a four-point question format that I copied and pasted to every product I was interested in buying. In the last 3 months every star rating I have received is a 5 star rating and yet my rating stat hasnt changed at all???? Thank you for sharing your post with the world! Like you I do a thorough inspection & it was perfect. Okay, I figure, this has happened a couple of times on eBay, when a promised discount wasnt calculate automatically. Or of *this* kind of listing. Yes, if you count the number of hours you spend trying to sell a $10 pair of pants, you definitely havent earned a profit. I dont understand how they could do that when I sent them pictures and videos that it works. Show the hot items you get while thrift shopping. Can you imagine doing $250,000 of business a year with a company, and them getting 12%, about $30,000 a year, and them not picking up the phone? Posh always binds w the buyer usually. Why not just answer? I select 8 items, and while Im reading the descriptions, I spot little blurb promising $5 off if you buy 5 or more items, $10 off for 10 or more. They're the reason I stopped accepting offers on Poshmark altogether. and within minutes the items had offers and instant sales. Heres the best part , I received the dress back with a run (like in a stocking) a snag in the dress an it was loaded with perfume, an you could tell it was ironed an worn !!!! Congratulations on your new book! Its likely too much. I found this article very enlightening even though its 4 years old. Click to follow this blog and receive notifications of new posts by email. I also dislike the 20% that is taken out of each sale. Thank you for making this outlet to bring light to the truths of Buyer and Seller experience on Poshmark. This is a fascinating article and comments, and now I join this club! I do think they have some algorithm that controls how many people see your share. What??? Ill definitely look into Tradesy, DePop, etc., but think a class-action lawsuit against Poshmark will prove the point quite nicely. Did anyone else not know this or am I the only one? Its helped me showcase items better, which makes for more sales. Whats really unfortunate about these subreddits is that theres no option for a critical discussion that cuts to the heart of the matter, which is that Poshmark is a really poorly run business. You have to learn what sells, research prices, take good pictures, negotiate with buyers, and do it over and over again. Be any businesses I have the right to charge whavi want however I didnt I charge a fair priced its not my fault they seen it online cheaper. I just opened my own Shopify store and would love to spend less time on Poshmark. Thanks Stacey! I think poshmark wants you to do all the work, and after sharing, it seems no one even sees it. I sold a few things right away and was happy about that. Not worth the headache. Even before I read these comments I had pretty much decided not to go any further with PM. I have had similar things happen on both eBay and Mercari. Hi! It was a surprisingly emotional experience to realize I fell for this. Ive been selling on Poshmark for almost 1.5 years now. Poshmark's policy on price gouging: Price gouging occurs when a seller increases the price of items to a level much higher than what is considered reasonable or fair. Thanks! Glad you found a better way loved your article!! Once i use those words you bet these people change real quick. And there are some really nonsensical things about the site. Wtf??? I dont like the fact they can shut down my closet without warning in an instant. They would rather you contact them via a listing than rate them bad so everyone can see it. They need to offer more options on shipping. In fact, an item hasnt left your hands in days. I will tell you that I dont get nearly as much traffic or interest on my Shopify site than I did on Poshmark. Also i agree with everyones frustration. How? Selling On websites has outlived its purpose in my life. They gave me a 30 credit (it was a several thousand dollar jacket) but at least I received a reply. God forbid they side against a buyer. as far as the Posh parties I do not engage in them. I got a lowball offer, counter offered, but the buy stood firm to her low offer so no sale. I was all excited and telling friends how great Poshmark was until this. I have a small handful of relatively new Free People items that I decided to sell and posted on Mercari and eBay. I create a listing and then get an "oops, something went wrong, try again later" Poshmark will not tell me what went wrong. Hi! Of 250 sells, one was returned in this fashion and I sold it again 3 days later for more money. Its not what you make (Gross), its what You Keep (Net). Plus they only let you add 8 pics. Major Time Suck big time !!! L N C. Just wanted to offer my support and validation of your Poshmark experience. Wait, to the person who said the shipping is absurdly high, I have to ask where else are you shopping that $7 is high for priority?! What I found was constant ranting about cases being opened, lowballs. Jody, I am so sorry that you went through that on Poshmark! She asked if it was faded. Ugh Im about to shut it down! Im a perfect, highest rated buyer on eBay, and Ive sold as well. The buyer also used a sob story stating how shed NEVER do something like that because of medical necessity/disability. Not even google has any relevant answers for that stupid error code 2002. I have no idea what Ill get back since she claims its damaged now. Just browsing through the brands, i was horrified by multiple posts in 10.Deep that appear to be selling people or offering their services. But most alarming was a picture of a young boy with the user name listed as hump87. Companies like Gilt Groupe, that affected us, and things like Zulily going from $4 billion to $1 billion, said Chandra when asked about the investor perception of e-commerce companies. And I did. No Real Protection For the Seller. Im sure she just didnt like the item and wanted a refund. Congrats on your Shopify store. Never again mercari. I am considering quitting poshmark as well, and seeing that I am not the only one frustrated with their service, makes me more confident about that. I have to disagree, on some level, with the troll label you use. Cookie Notice After a week of begging thank god they allowed me back. so when I see people sooooo overpriced on PM. Bernice, I learned from my Poshmark mentor that you arent suppose to mention other sites like Mercari, etc. Learn More. As a buyer of poshmark I found that items I bought werent quite as described every time I purchased 3 x I figured hey thats what you get for buying on line but this last one was a doosey! Whats the name of your store? Thanks for your suggestions of better alternatives to PM! Although the buyer had no postings or reviews, this person contacted Poshmark accusing my the item sold of fake. I sold a brand new pair of tommy bahama flops a couple weeks ago. I suddenly remember why I hate Poshmark, I started using it again and people have the nerve to ask me for $20-$35 discounts. Do not try to justify it because there is no justification, and if you get shut down you deserve it. I was complaining to my bf and he wanted to help out. My items are not cheaply priced but I think they are fairly and accurately priced. Its about being social and every one is selling inspired by labels (knockoffs), despite PMs supposed policy against it. (What company wouldnt want to keep their site free of these types?!) I am so upset!!! Thx for sharing your story! I find myself having these same issues. I had one of the BEST years ago but the owner is gone now and times are very different. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. Price gouging occurs when a seller increases the price of items to a level much higher than what is considered reasonable or fair. Poshmark's policy on price gouging: All $3, $4, and $5 items must be bundled. I like poshmark but i am a man and everyone thinks i am gay and i am not ,so women who think it is bad ,try being a man and dealing with the people on poshmark ! I am pregnant now and really emotional, I even cried like a child over this. I dont feel so alone now. Looking at her closet I see she purchases all sorts of jewlery for a super-low price only to turn around and resell it. This means that I may receive compensation when you click on a product link or purchase an item linked on this site. I have to say, that I dont see this happening on posh. For more information, please see our How about the time wasters who want to communicate offsite without any intention of buying anything? So now Im out the product, the sale money, the return shipping, and any future sales because the item is basically trash. Try a new market or category. They shut my closet down Black Friday for a week. I have shared to FB, I bought a mannequin to make my pics more professional. I am well aware of the ups and downs. Select Sell on Poshmark at the top-right corner of the page. I dont know if you are familiar with hosting a party on Posh but I messaged them about it and they sent me some form and said your closet has to be compliant, etc., etc. The bonus items were worth more than the items you paid for. I am thinking of going back to EBay but havent sold on there in years since I got scammed when selling a Louis Vuitton wallet and the seller claimed they never received it, so I am very nervous!! For the most part, its gone well, but Im getting tired and stressed. I bought a domain from GoDaddy and just now started on Shopify. It did a number on me. I video tape all my And the trades gone bad, the hackers who stole money from Poshmark users. Then you can state your side, they state theirs and photos are exchanged. With eBay, Im having a similar experience, but Im still dealing with it and need some advice. Tradesy takes up to 2 weeks to release your fund and transfer to your bank. My new domain is AbidingApparel and I am hoping to use the site as a teaching tool to inform people about the damage fast fashion is causing to the environment (textiles being second only to big oil in polluting). I find selling thrifted clothes to be good for light profits, but it would be difficult to replace my day job doing it. f you have a really busy feed such as when youre hosting a party or you havent been on PM for a day or two, its easy to miss something important like a question from a potential buyer or a bundle you can make an offer on. I have been an occasional Poshmark shopper (I shop ALL over online, wherever I find what I want at a fair price and I never lowball anyone). I tried emailing Poshmark about it and they only told me how to Cancel the Order from the website when I told them the website will not let me and I need help canceling. In addition, of course, to checking out your shop. (two and a half weeks later, still no response from Seller) By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thanks! (4) The bag is 100% authentic and I have a receipt. They emailed him back directing him to the app step by step how to start a claim process. Selling on Poshmark is pretty straightforward. I feel like I am being exploited. You now have a clear way to tell buyers which listings are no longer available in your closet. If you get it sent back video tape the moment you grab the package and open it and see whats in there. Apparently these people are only willing to pay $5 for ANYTHING in your closet, whether it's an authentic hard-to-find Coach bag or a vintage Versace dress. There are a few other perks too like getting an email newsletter with the latest PM news. Also,. Well, I tell Poshmark and they say that I received the shoes as stated in their ad and that shoe sizes can vary. Buyer asked NO questions, asked for NO additional photos, did no offers, took forever to get for some reason and then opened a case. This has been the worst experience that I have ever had on a marketplace, and I will not be a part of it. What should I do? Im a Poshmark Suggested User; a top seller with 1100+ salesand Im closing my closet at the end of the month. I found out today you can list on Posh via the computer now (instead of the teeny tiny cell phone screen) and I thought Id try out. Good luck! If someone will not post extra pics or answer whether an item is authentic, then you know its fake. The more messages The logo wasnt aligned properly. I had a sale on Mercari and posted it as not for sale and typed in Sold in the description on Poshmark. Also there are so many in person places to sell like let it go on top of the usual. Considering another site. Not so. So heres just a few notes to all the buyers: This is a common feeling among new sellers and even seasoned sellers from time to time because selling online takes work. I say nothing about the other person at all. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And it turned out that for me, it wasnt. Do you think we should go online independently like you did if we are much smaller business? Almost not worth trying to sell. Yes, I use Shopify because Im selling a mix of vintage, pre-loved and brand new items. Im not sure how much longer it will work for anyone. NO sellers response to feedback anymore. And no time suck as its not a social app. Kaitlyn I am so sorry for you. Titles directly affect the visibility of your listings in Poshmark, eBay, and Google search results. Ugh. Thank you sharing this! No one sees it but you. What can I do to get back on track? He doesnt sound like he deals with practical matters at all (and its really apparent that Poshmark lacks business/operational leadership). What is interesting to me is I will click on the hosts of various parties and some of them dont even have any items to sell or they have nothing to sell in their closet that matches the party which is odd to me. I think any buyer should be aware of that and understand that someone wants to buy something that they cant touch or feel , they have to get the best information to make the best choice bc Returns on Posh or any of these sites is a pain in the butt! So sad. Its been way more time and pain in the rear then what I have gotten back. Shop. Please understand I. I felt really and until she started being rude. At this moment, they still have the wrong name of the bank associated with my bank routing number. Good luck ! I have been selling for five months. It got snapped up by another buyer. Can I ask if your photo showed the item zipped up? I try to be very specific in listing all measurements and any defects or minor flaws. I dont sell anything that isnt in very good or new condition, and I would never be deceitfulEVER! The faster you ship an order to a buyer, the faster she can start enjoying her purchase! I have the receipt. Hilary, so sorry that happened to you on Ebay. Wow, this is very eye opening! Thank for your comment Maggie. Then the buyer wanted a snapshot of the reply from Posh. I should explain that I am an older lady (older but sharp) and I have a desktop computer and a landline phone and I DONT USE A CEL PHONE. even though its a side job if youre going to get annoyed bc someone asked you 3-4 questions* not listed in your description* then why bother selling? I have a Shopify shop (still under construction). I just didnt have the strength to fight it, so I told Posh I would take the bracelet back. I would try eBay and Tradesy before doing a Shopify account. Ive been active on Poshmark for little over a year and have been busting my tail trying to make my store and followers grow. Its the principal of things. Your story is nearly identical to mine just about 4 years later! ***Shop over 9,000 brands in every sizeincluding plus size, petites, and juniorsand score deals up to 70% off retail ***Sell and make money from home. One star- looked like a snot nosed brat new to posh, wouldnt explain the issue but added the button item description needed improved and thats it. I use social media, my blog, and Google AdWords to drive traffic to my site. Welcome to #thePoshLife, a blog by Poshmark! I would use #poshmark and #poshmarksale along with many other relevant hashtags so that people who arent my followers notice Im having a sale too. Love this blogthought I was on an island with my feelings. Their customer service has been a complete turn off for me and Im done using them after the earning from my last sale come through. I think its awesome you offer free returns. Theyre not gorgeous, staged photos theyre photos for record. Im brand hew to Poshmatk. The issue I have is people not taking their items down when theyre moving and dont take in consideration that we have to one wait for our item then most likely dont receive it and have to wait on our refund which pisses me off! Then there are the pervert trolls. Thanks for starting this thread. And dont get me started on customer service. Make the sale a really good one! By and large I have been very impressed with the sellers. I have tried to be super helpful and answer her questions and I just dont think she wants to hear it. Hi Susan! I have been on Poshmark since 2014, and in the last year Ive really been able to sell items. Can you please tell me more about it. The responses are way off the mark. I am sincerely hoping that with the recently increased success of the customer service team, that we will be successful in getting our Poshmark back to the way it was meant to be with perhaps some more appropriate commission fees. I hear time and time again from other poshers that there isnt no seller protection. and zero reason why even after i would ask what the problem was more than once and to also let them know feel free to send it back free not to mention trade scamming the pervs and the please hold for me and then you do it and they dont answer you back when you ask them if they need more time or what the deal is! Two days later they sent me another email inviting me to view a knockoff bag ( the seller used that term in her description ) and get it while it last. One of the embassador Poshers bought my Burberry rain boots for $50 (a great deal), and later on filed a complaint saying that the boots smelled horrible and that they had stains and blah, blah, blah she even said that she wanted to keep them at no cost even though I asked her to return them for her money back. When i recieved it the blouse was clearly purposely ripped in multiple spots. I am tired of the bad reviews and the complaints have nothing to do with my item. It just got to the point where I found myself so frustrated with some of the aspects of the app that I decided to branch out on my own. Which is frustrating when you are dealing with a substantial sum. They really only care about their super high volume sellers that sell junk (many are in China and are not restricted even with seller ratings as low as 93)! Im slowly building a following and directing traffic to my ShopStylaphile.com through my blog and my social media sites. I never paid attention to the fact that its also a social platform, so my bad. As Im sure you have personally witnessed if you didnt go to a shelter during the storm, you are not going to get a drop of help unless youre a homeowner and even then the assistance is so little that it doesnt go very far at all. Hope this helps!! But it sucks since I have put whole days worth of time sharing and following in the app. I have been doing this for a year now with some success, nothing crazy but I have sold some things and I enjoy packaging the items with a thank you note and a little gift. I was honest in my review and stated that the dress was beautiful, but that the description was lacking details that were important to a buyer and I explained in detail what I saw upon receiving the dress. It was brand new!! I pack my listings with information though, and use all the photos also, and I know that is instrumental in helping me win my cases. I accepted the dress in the Poshmark app before I had examined it since I was sure that it would be fine coming from a reliable Posher and I wanted to make sure that she received the payment from Poshmark as soon as possible. They gave the buyer back the money. What a piece of absolute garbage!!! I want to be able to ask the lowest prices possible and this 20% commission would force me to jack up prices in order to make a small profit myself. Alexandria. Where is the merchandise coming from? Lastly, I would appreciate it if you would rate the seller based on the item and how well she does business and not on how bad you think the packaging is. A buyer should expect questions. Whatever. Ive been doing okay overall It hasnt caused me to throw the towel in just yet but it was definitely better than Ebay . I was pretty smitten, as it was very unusual, and a piece of art, in my opinion. What the fuck is wrong with people. Then when I said no way, major damage appeared. Time will put this poorly conceived and terribly run business in its proper place. Im going to carefully look at their closet and if its crap, I wont sell to them. Were you able to retain some of your Poshmark customers with the move (which is one of my biggest concerns as I have a log of repeat business with the vintage jewelry that I sell)? After discovering I purchased a fake gold ring sold as real 14K, I then found several more rings from the same Ambassador. I invested more than I got in return. Then there are the pervert trolls. Not sure why. Well, Carlo O. hassled me for discount after discount on designer make up. Sold a Chanel bag that went through Concierge and was approved, then they forwarded it to the buyer. OneShop's here to help! There are way too many scammers on this site, too much time wasted for slow to no sales. I just need a shop I can promote myself, one that can help take payments and provide shipping info, All the best to you and wishing you abundant success in your business!! It never appears to stop any actual knock off actors. Hi Mary! And comments like this always make me wonder too if they are trying to convince themselves. It is very obvious that PM does not care about the seller. I dont really have a way of proving it except with my record of sales and not having any problems. Poshmark is making a hefty 20% commission just for using their site and sending out shipping labels.