Staysure is a trading name of TICORP Limited. You can do this either over the phone or through our online medical screening. Thank you for choosing Staysure! We are pleased you found your experience simple and quick when organising your policy. The excess amount is shown under each section in the table of benefits in your policy wording. Information provided by various external sources. I cannot fault any aspect of the help and support they provided. Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. It is a requirement expat policyholders living in Spain need to have a TSE card. It was founded in 2004. hV{PSgQLGox BMm"QQnx (,P [@CPp@!uDlQB`ang o;;\ M)`kvYy>i8|kI >Adv>rBv1*6u@GjHieqj~eO!dh\i| Britannia House, 3-5 Rushmills Business Park, Bedford Road Northampton NN4 7YB. I contacted Stay Sure as I was unsure about insurance whilst undergoing investigations and awaiting a diagnosis. To accept or reject analytics cookies, turn on JavaScript in your browser settings and reload this page. If youre looking to go away for longer than three months, then you could have up to 366 days of cover depending on your age and the destination youre travelling to. Good Service call handler was knowledgable and helpful. ?KEkl3gI9]}WS?Zso0sKEr_~|l-S. BTW she is 80 and cannot use a computer, and certainly does not know how to get her documents or create and use an account. Find out how were protecting our customers if their holiday is affected by covid including when you can make a claim and a reminder of what youre covered for. 0000266785 00000 n For complaints regarding the policy sale and service. We inspire, motivate and empower our employees to be the very best through a clear vision and live by the Staysure Group values. The Claims dept said I should contact Ms X. We use dedicated people and clever technology to safeguard our platform. Very pleased with Melvin, he explained everything we needed to know. I had to change one thing and he was very calm and talked me through the process. Service was second to none. Your colleagues on telephone or online chat could not help me so not happy, Made a claim last year when I had a bad fall came back of holiday and you soughted my medical expenses out with no messing about brilliant no hassle and got a really good price for this year's travel insurance you come Highley recommended . 0000284646 00000 n Companies can ask for reviews via automatic invitations. As title suggests, recommend staysure to anyone. Don't forget . I can confirm that a final written response will be sent to you within the required timeframes. I decided on this option thereby leaving myself uninsured for this short period. Get a Quote today. We are pleased to hear you received very good customer service and will be recommending Staysure to others.Thank you for choosing Staysure Kind regards, Alex. . 03330 068025 Mon - Fri: 9am - 5pm Sat/Sun: Closed. We inspire, motivate and empower our employees to be the very best through a clear vision and live by the Staysure Group values. Staysure Expat Travel Insurance promo codes, coupons & deals, May 2023. Then like us on Facebook and follow us on Twitter. Automotive. We constantly strive to be the best in our sector; creating a dynamic culture that encourages ideas, working together as one team and adopting a vision that sets us apart from the competition. Dear Austin D, Thank you for your feedback. . Its quick, easy and totally free. I was able to complete my claim online and upload copies of the letters from P&O. Many thanks. You've rejected analytics cookies. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. I raised this issue nearly THREE MONTHS AGO and I still have not received an answer, a confirmation of the initial promise of reimbursement or any form of apology from anyone on your staff or team. Helpful and responsive when negotiating the annual premium and also when setting a claim. Did not have to use Staysure as holiday went without hitch. You may change your settings at any time or accept the default settings. Found 5 phone numbers: +44 844 692 XXXX +34 952 76 3XXXX . Great value with quality extras. Whether for leisure or business, SureStay Plus Hotels by Best Western is the perfect choice for those who like to travel simply and casually. Electronica Finsmart Solutions Private Limited, List Of Financial Service Companies In USA, List Of Financial Service Companies In India, List Of Financial Service Companies In Detroit, List Of Financial Service Companies In Atlanta, List Of Financial Service Companies In Houston, List Of Financial Service Companies In San Jose, List Of Financial Service Companies In Dallas, List Of Financial Service Companies In Las Vegas, List Of Financial Service Companies In Miami. Salary: 60,000 + 10% bonus. | Read 220,861-220,877 Reviews out of 220,877 Staysure headquarters is in Northampton, England, United Kingdom. It was a bit confusing trying to work out which claim form to use but I spoke to their customer service who said to use the one for "Travel Delay". With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Staysure. She gave me several options to think about. At Staysure Group, our greatest asset are our people. After several lengthy phonecalls from overseas, each time with a waiting time of 5-10 mins, I was put through to a person at the Claims dept who reiterated that my policy did not cover cancellation. Regards StaysureThank you for taking the time to leave feedback. 0000006632 00000 n 3-5 Rushmills Business Park, All my questions were thoroughly answered and my concerns were considered. It is not recommended to purchase travel insurance from this third party, as you may incur significant financial losses without proper assistance. Many thanks! 03330 068025 Mon - Fri: 9am - 5pm Sat/Sun . We are . I looked at a few different sites and all were very similar but Staysure's price was very competitive and one recommended by Which. Dear Dudley Baker, Thank you for your comments. Dear Mr Chalk Thank you for taking the time to leave us this feedback. See the latest vacancies here at Staysure. At the home of travel insurance, we strive to be the best at what we do. Report Job. 5 reviews. 0000003186 00000 n So quick and affordable will definitely be recommending to all my friends & family who love to travel over sea & I left it to the last minute as I have such a lot going on in my life Thank you so much . Would recommend to anyone. 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD . Dear Ms X; thank you for this response that I have waited over two months to receive and which, as usual, does not offer an apology and totally ignores the facts, namely: a) I was give totally false information by a member of your staff not once, but twice b) Your claims department was extremely rude to a person in distress calling from overseas. Staysure. They ask for information which I provided straight away and they have no reason to hold on to the money. Resolver is free. UK Contact Centres. As I had just had a pacemaker fitted a couple of months before I was a little apprehensive about questions and cost but the questions were very straightforward and the cost although not cheap was not as much as I was expecting. If youre 70 and under, you can extend your 50 day trip duration limit to 100 days for one trip. The website was eady to use and the cost of the holiday insurance was very reaonable.I hope I could still give 5 stars if I ever needed to make a claim. Staysure PGA Seniors Championship 2022 24 - 28 August 2022 . Staysure key technologies used on the website. STAYSURE.CO.UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . Unfortunately Trustpilot does not allow us to post our contact details in these replies. Aug 7, 2015. 0000022612 00000 n We had a Staysure travel insurance policy with extra cruise cover which included compensation for missed ports. I have my household insurance with Staysure and am happy with it. Useful. Thank you for choosing Staysure! 0000014250 00000 n Thank you for choosing StaysureKind regards, Alex, Dear Ms JohnsonThank you for taking the time to leave a review.I am glad to hear that you find the agents very helpful when arranging your insurance.Kind regardsEmma, Information provided by various external sources. 0000020108 00000 n . If you need more help, please visit our FAQ Help Centre. Best regards, Thank you for your comments. So patient and helpful. Posted: March 24, 2023. You can change your address by accessing your 'MyStaysure ' Account. Security Check 10:00am - 4:00pm. 0000249488 00000 n 2023 Resolver Consumer Online Limited. If you need to make a claim, having an Excess Waiver means you wont have to pay any excess from your own pocket for each item youre claiming for. Sun. We may take up to 7 working days to respond to post. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. It can help give you peace of mind when youre going on holiday. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Weve helped millions of people find a resolution. Consequently I always get a quote from them for all my insurances. The renewal administration works very well. Available 24/7, it's the easiest way to view your documents or to make any changes. Here are 8 tips for writing great reviews. Replies to negative reviews in < 24 hours, Read 1 more review about Staysure Travel Insurance. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. UK Contact Centres. Easy to insure and we had a discount voucher making it even better value. Eventually just went on to website, continued to end, entered bank details, went on to bank app and page was lost when tried to go back to complete policy.Phoned Staysure and first lady didn't seem to understand me and I was cut off. Will use again Sandra and Gary Stepton. Unfortunately Trustpilot does not allow us to post our contact details in these replies. Nice touch to email 2 days before I was leaving for holiday to remind to take my policy papers with me and offer my a new copy if I had lost the original copy. We are pleased to hear our colleagues were helpful, efficient and provided excellent service. We have travelled over the last few years to visit family who live in the EU and discovered Staysure after comparing web-sites. We also ensure all reviews are published without moderation. 0000296574 00000 n STAYSURE.CO.UK LIMITED is a Private limited company (Ltd.) company based in BRITANNIA HOUSE 3-5 RUSHMILLS NORTHAMPTON, United Kingdom, which employs 320 people. Youll also need to be registered with a doctor in your (non UK) home country, who can grant access to your medical records if something goes wrong. Thank you Staysure. Tried again signed in, same thing again. Find the amenities and service you expect at SureStay Plus. But wait for it in order to process the 68 increase I ALSO HAD TO PAY A 5 ADMIN FEE!!! This company however are dragging their feet and causing undue distress to an elderly couple and especially my father who blames himself for all the money lost on the holiday. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I have used Staysure quite a few times and would recommend them. Full-Time. We are working with industry leaders, regulators and government to make your voice heard and improve customer service. I phoned in and spoke to Richard who was very helpful. We phoned Staysure on the recommendation of a friend and the telephone staff were most helpful; they advised us how to save even more on what was already a great deal. You can also amend any misspellings, and correct ages, for anyone named on the policy. Not all holidays are created equal, so whether youre hopping over to Italy for a weekend, or planning an epic worldwide tour, youll want to tailor your expat policy to cover you properly. 40 reviews. 9:00am - 5:30pm. Anyone can write a Trustpilot review. The only thing I would say is that the advisors speak far too quickly, as though reading from a card making it more difficult to hear what they were saying and I'm not hard of hearing. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Most companies seem to make enquiring hard work, and very reasonably priced too. They are the driving force behind our exponential growth, numerous product awards and creation of our market leading travel products. Think prices/ service good apart from this. Anyone can write a Trustpilot review. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road . Available 24/7, it's the easiest way to view your documents or to make any changes. Just prior to this year's renewal my wife had a medical problem which meant that the premium would be greatly enhanced. Verification can help ensure real people write reviews about real companies. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Payment through the automated process proved not to be possible. 0000007238 00000 n When I complained the agent more or less said" take it or leave it"! I have been a Staysure customer for some years. 0000258181 00000 n After chasing several times, I finally received a brief email telling me that, contrary to MS X two separate emails I was NOT insured for cancellation. Tailor your policy to suit your needs. Registered office . Do you agree with Staysure Travel Insurance's 4-star rating? Glad my travel insurance was with them. We hope you have a lovely holiday! john. I got no satisfactory answer to my belief that I had 12 months cover incl. If you would like to discuss this further, please contact our customer experience team on 0800 652 9957 or via email at: social@staysure.co.ukKind regardsKatie. Companies House does not verify the accuracy of the information filed. 78% of customers on the site have rated Staysure travel insurance as 'Excellent' citing great customer service and competitive prices. Setting up your account is quick and easy to do, all we need is a few details from you and you'll be . Easy process, excellent price. The Spanish version of what was called the EHIC is called the Tarjeta Sanitaria Europea (TSE). Their cover includes repatriation to the UK which is a must have with the companies I travel with. Staysure in Northampton, ENG What email should the hiring manager contact you at? Staysure is a Financial Services company and has headquarters in Northampton, England, United Kingdom. Telling us about your conditions is simple and straight-forward. I was happy with the new premium and the experience was a smooth transition. Replies to negative reviews in < 24 hours. office: Av. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Share. NN4 7YB. Please input a valid email address. Our standard post takes 5-7 working days to arrive. Shoppers saved an average of $14.58 w/ Staysure Expat Travel Insurance discount codes, 25% off vouchers, free shipping deals. Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv Europe, S.L . Find out how we combat fake reviews. Staysure is a private company. This will then allow you to change your email address, please note you'll need to enter your email twice to confirm the new address and then click 'Update'. Staysure travel insurance has a customer rating of 'Excellent' on the customer review site Trustpilot. See the latest vacancies here at Staysure. 0000021984 00000 n Company Overview for STAYSURE.CO.UK LIMITED (05142148) Filing history for STAYSURE.CO.UK LIMITED (05142148) People for STAYSURE.CO.UK LIMITED (05142148) 300K+ Plugin Users 47.6177115,-122.2034444 . They contacted the Doctor and dealt with any queries very effectively. I would definitely recommend this company. Theres no jargon in our rights guides. Over 500 people work across our brands and our head office is in Northampton. Please call our customer service team who will happily investigate the matter further for you. All rights reserved. After 6 months I got a letter asking me to update my medical conditions. Very easy site to useeven when I forgot an existing medical condition for my hysband it was simple to amend onlineHave never had to claim thankfully so hope that is just as easy if we ever have to having had awful experience with a pet insurance company recently! Please allow 28 days for all marketing to cease.I apologise for any inconvenience caused. 202 45 Dear Mr Morrow Thank you for taking the time to leave us this feedback.I am sorry to hear that your documents did not arrive in time for your trip. *voOP;q]O$b90hS2[lX8"6_S2Nn"VU !} Because my husband has a pre -existing medical condition it was reassuring to find a company that was easy to talk to on the phone to be able to choose the correct cover. Dear Ann Ford Thank you for your comments. Over 700 people work across our brands and our head office is in Northampton. Playing Experiences. Simple! Resolver is a totally free service that you can use to complain effectively. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. very helpful staff if you need to query any thing. Dear Mr ThompsonThank you for taking the time to leave a reviewIt is great to hear that you found it easy to insure and you found the policy good value for money.Kind regardsRoss, Excellent help and advice for older peopleThanks, Dear Joy WoodhouseThank you for your feedback.I am pleased to hear you have had an excellent experience with Staysure.I will pass your great comments to the team.Kind regards Ross, No problems booking everything on line, great service, reasonable cost. We are always looking for talented individuals, and you may just be what we are looking for If you want to join the UKs most trusted travel insurance brand and be part of our success story - wed love to hear from you. We constantly strive to nurture our people and improve our products and services to make what we have to offer the best-in-class. Dear Mrs CG JonesThank you for your comments. I am pleased to hear that you are likely to use us again but we can unsubscribe your email so that you do not receive marketing from us. (sic) Since I was not pressing any buttons and was calling from overseas via skype I can only presume the line was bad - something that an international insurance companies call centre should be used to, surely? Please email us at complaints or call us on +34 952 010 024. or write to us at: Customer Services Manager, Staysure Expat, Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. We may take up to 7 working days to respond to post. This option increases your single item, Personal Baggage cover beyond the standard 450, up to 1,000. An Expat Travel Insurance policy is specifically designed for Brits who are living abroad. With an Expat Single Trip Travel Insurance policy, all travellers up to 85 can travel up to 104 days. Here is the email that I sent you over two months ago-and to which I was promised an answer and possible reimbursement within six weeks.. I got to A&E where I was seen immediately and was able to call Staysure. If something does go wrong while youre on holiday, were here to help. We inspire, motivate and empower our employees to be the very best through a clear vision and live by the Staysure . I have given a clear account of the matter below and I would be grateful if you could make a clear reply to these comments UPDATE TODAY Thanks for the your formulaic reply beneath my message #Staysure. We take any complaint and feedback about our products and services and marketing very seriously and we would like to investigate this further. As expected it was expensive. Mon - Fri. 8:30am - 8:00pm. This rating has decreased by -11% over the last 12 months. One more step! Just raise a case and leave feedback after. 0000005875 00000 n I welcome your feedback on this matter. 0000003360 00000 n Call our UK contact centres free. Name Job Title/Designation Company Email Contact Number View Number; Human Resources (HR) HR . Industry. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Lastly, I gave my friends name to get 20 per cent discount which I happily recieved but my friend missed out as I completed policy by phone and not Internet. The site was easy accessed & easy to use as Im not very technical. 0000284751 00000 n You can change your cookie settings at any time. Hours: 37.5. my insurance found I needed treatment for skin cancer but didn't increase the price Spoke to very nice people on the phone. Purchasing this product was easy enough but once we needed to claim things were not so easy. Verification can help ensure real people write reviews about real companies. I called the Staysure team to renew my annual travel insurance, I needed to change my destination and medical information. 202 0 obj <> endobj xref Travel Insurance . Many thanks, I cannot fault Staysure they provided excellent professional service at a very difficult time following an accident in Italy. Thank you, I have found it difficult to get confirmation/ documents relating to the policies I have taken out. 9:00am - 5:30pm. We have stayed with this company even although we compare web- sites every time, as we feel they give reliable, unfussy service ( having been in a situation where we needed advice) and are reasonably priced. This add-on can help if you have a medical emergency while taking part in winter sports activities. Finished within a few minutes and documents came through safely. It goes against our guidelines to offer incentives for reviews. Once your successfully logged in, You'll need to click 'My Account Details' and then 'My Email Address'. Thank you for choosing Staysure! You can be certain that youre talking to the right person at the right time. The trip youre looking to cover with your Expat Travel Insurance must also start and finish in your (non UK) home country. Staysure - email id & phone of top management contacts like Founder, CEO, CFO, CMO, CTO, Marketing or HR or Finance head & all company details. We shall see what quality we get if we need to use it. To contact our press team, please email [email protected]. Please call our customer service team who will happily investigate the matter further for you.Many Thanks. Before you take out a policy with us, its worth thinking about the areas that you might need to upgrade your level of cover to. Our growing family of travel insurance brands include Staysure, Avanti Travel Insurance, Payingtoomuch.com, Rock Insurance and Petsure. The insurance cover is expensive considering I can not work due to my illness untop of my holiday, considering someone without an illness can get cover for 10-15 & im stable, dont be in/out of hospital regularly for anything only routine scans which is done as an outpatient. Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 . Consumer guides, newsletters, surveys and more! Thank you for choosing Staysure Kind regards, Ross, My mum in law has been with Stsysure for quite a few years and has always been satisfied so thought that we'd give you a try ourselves. Staysure has collected 106 reviews with an average score of 2.84. Read 3 more reviews about Staysure Travel Insurance. Good Value. Dear Michael WilliamsThank you for your comments. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. Can only give a reveiew on the quote offered using the website. I have renewed based on previous claims experience and the fair treatment of cover offered during Covid. Please call our customer service team who will happily up date the matter further for you. If you are a British National, a spouse or dependant of a British National and permanently lived in either France, Spain or Portugal for six of the past 12 months then you may be eligible to take out an Expat Travel Insurance policy. Have used before and will continue using. In two separate emails (that I am happy to forward FYA) Ms X assured me that I was covered for cancellations, so, although still unwell,I organised a doctors visit to confirm the problem, get a certificate, prepared a claim and sent it to the relevant dept. Here are 8 tips for writing great reviews. n]@ =z'VL/zT yjQeA? So you can be confident that youve got the right cover, thats tailored just for you. We also ensure all reviews are published without moderation. Address Northampton, ENG. Documents arrived sometime after i went on holiday.Dated 10 days before i left so i dont know exactly when they turned up.Supposed to be 5 workingdays .Also seemed the cost had spiralled from previous year (again documents late, arrived after I left) Very unsatisfactory. With an Expat Annual Travel Insurance Policy, all travellers up to 85 can spend up to 183 days in their policy year on holiday. It goes against our guidelines to offer incentives for reviews. Travel with confidence with award-winning Travel Insurance for your next break. If you remain unsatisfied with our response you will be able to escalate your complaint to the Financial Ombudsman Service, whose details will be included in our response.

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