the imap server doesn't support password authentication

The following solution is based on multiple reports/posts from users and Apple support. Apple has documentation on how to do that at the link below and if you are still having issues, our tech support can also walk you through it via phone or chat. Otherwise, you may need to wait 15 minutes, 30 minutes, or hourly depending on the setting you have selected in Fetch New data. Although it is not recommended, you can turn off the use of SSL and the error regarding verifying the server will go away. At the same time, regarding what you said about isuse with Outlook authentication, I would like to collect the relevant error messages or error codes, please give me a screenshot so that I can do further research. ; Next select Trust to validate the server. Select choose file, select the csv file, and select next. Thanks. There's also a clientIdentity property on the MCOIMAPSession that you can mutate. To start the conversation again, simply 1-800-MY-APPLE, or, Sales and Pull down on the inbox to refresh your email's content. Should this identifier be entered instead of password? That said, I'd look into setting up perdition to use as a IMAP proxy which has it's own rules for which backend server to send requests for authentication. When accessing Comcast.net email on third party platforms, you will need to ensure Third Party Client access is enabled at connect.xfinity.com. This all started when Comcast instructed me to change my password. Click the More Options button to enter authentication for the outgoing server or to set an unqualified domain. Microsoft is researching this problem and will post more information in this article when the information becomes available. Click in the top left corner where it says. Have a question about this project? Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Go to File > Office account > About Outlook. So, when you re-add your account, make sure that you use the correct ports. Adding comcast email account. Incoming Server (IMAP) - 993; Outgoing Server (SMTP) - 465; Then click on the Outgoing Server tab and checkbox the authentication option and click OK to implement the changes. I've tried chats. You will be basically removing your email account from your device and then re-adding it. Tells me imap server imap.comcast.net doesn't support password authentication. When setting up the account in your email program, you can set up the account using either IMAP or POP. Under the ' OUTGOING MAIL SERVER', enter the username and the hostname as displayed on screen. For further Apple support reference, please see: cant send or receive emails on your iPhone, iPad, or iPod touch. thank you, Setting up comcast email on iPhone getting message imap server does not support password authentication. Why or how this got unchecked I dont know. The fact that you're having issues with both sides ( sending/receiving ) indicates that this is more the problem of the domain than with Apple mail. I understood that I should try something like this: That sounds good, but the problem is that I get an error EXC_BAD_ACCESS (code=1) when trying to initialise the MCOIMAPIdentity. One of my email accounts still works but two of them stopped working at night last week. Iphone noted that there were comcast server issues. schneider funeral home mt vernon in obituaries imap server doesn t support password authentication ipad. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. But I get the same authentication error: I tried with all 3 IMAP Hostname values that I mentioned above, same result. I have worked with imap and smtp settings for Comcast given by multiple sites including Xfinity site. Question. If the value is "False," SMTP isn't disabled. This issue does not occur in Outlook 2013. How to Fix the Server Error with iPhone Mail or Other iOS Mail Clients, How to turn off SSL in an iPhone Mail account, cant send or receive emails on your iPhone, iPad, or iPod touch, IMAP Issues Affecting Outlook 2013 and Office 365, PHP mail() Function Code to Send Emails from a Form, How to Troubleshoot Problems Receiving Email, How to Check your Email with Microsoft Outlook 2007, How to Create an Email Signature in RoundCube, How to Setup an Email Forwarder in cPanel & Webmail, Resolving DNS_PROBE_FINISHED_NXDOMAIN Errors, How to Edit Email Server Settings in iOS (14+), How to Set a Custom 404 Page With .htaccess. Turns out that it's readonly as trying this: Results in Assignment to readonly property error in Xcode, preventing it from compiling. But when I try mail.gmail.com instead of imap, I get a different error message. I'm told to call Apple, who tells me it's Comcast's issue. And it fails. If the value is "True," SMTP is disabled for the whole tenant. Use the Microsoft 365 admin center to enable or disable SMTP AUTH on specific mailboxes. Go back to the first page with the Incoming Mail Server Tap on Advanced: Mailbox Behaviors Move Discarded Messages Into Deleted Messages Set all of these to your desired setting Use SSL: turn on Authentication: Password IMAP Patch Prefix / Server Port 993 You would be setting up the account manually. After that, follow the details as mentioned below: Incoming mail port - 993; Encryption method - SSL/TLS; Require logon using Secure Password Authentication (SPA) - leave . If you receive the Cannot Verify Server Identity alert click Details (If you get an SSL alert see Step 4 below). If you receive an error during the tests, click Close. IMAP (Internet Message Access Protocol) is a protocol that requests that your email provider will save all of your messages and folders onto its own servers. For Desktop Clients. If not, what is the fix?. Find your email server's IMAP and SMTP information. This is a known issue. Incoming support has been recently announced, but no ETA was provided: To make it easier to migrate your existing applications to use OAuth 2.0, we are making significant investments to our service that include OAuth 2.0 support for POP, IMAP, and background application support for Remote PowerShell MFA module. The user name or password for imap.gmail.com is incorrect. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of https://comca.st/35Xtc6P 0 0 EG +61 more Expert 98.3K Messages I can send and receive via the Xfinity Comcast laptop email, but that is cumbersome. A forum where Apple customers help each other with their products. razmee209, getting error message imap.comcast.net does not support password authentication how do I check account settings. Enabling SSL manually and setting the port to 993 results in this error when pressing Done: "The IMAP server outlook.office365.com doesn't support Password authentication. May 31, 2015 11:30 AM in response to Leo G. Leduc. Your new email settings will be automatically detected. Tap on this to get to those settings>on this page it should be the Primary Server, tap on smtp.comcast.net again. The main suggestion from Apple on correcting this issue is to remove your email account and set it up again. imap doesn't support password authentication - HELP I've been using hotmail on my iPhone X for a couple years. Back to the original issue, do you think you could try a later tag of MailCore to see if things have cleared up? (microsoft.com) Please provide the screenshot for the authentication error displayed. Close the Mail app Power off the phone Change the password of your mail account again. Apple may provide or recommend responses as a possible solution based on the information My previous comment was archived by your system. Make sure to mention the password of the same email address as mentioned in the second step. only options are Y N but N is highlighted. I can receive Comcast emails on a browser but not on my iPhone or iPad. If the "IMAP server not responding" error message persists, continue to the next solution. Basic Authentication is a term used to explain how an application passes the username and password of a user. In this post you will get all the details about Comcast Email IMAP Settings required to setup a Comcast email account in any other Email Clients Like Outlook, Windows mail, Thunderbird, Apple Mail or Mobile Devices Like Android, iPhone etc. The problem is Microsoft deprecating Basic Authentication is the kiss of death for a lot of email clients out there supporting only the IMAP/POP3 protocols. only. The certificate will only change ever 3-5 years when renewed however that would not cause the issue you are having as the client only checks that the domain name its using matches the certificate on the server. Please check your account settings and try again." This is very odd as the phones that were on iOS13 and not upgraded to iOS14 work perfectly fine. Any other ideas on what to try, except what I wrote above? Quite possible, yes. So sorry to hear about the email trouble. Privacy Policy | If you can't sign in, click here. changed the imap config to: $imap = imap_open("{{$imap_mailbox}}INBOX", $config_smtp_username, $config_smtp_password, OP_READONLY, 0, ['AUTHENTICATOR' => 'LOGIN']); // Connect with LOGIN authentication method. Microsoft recently announced the Exchange Online capability to use OAuth authentication for POP and IMAP and SMTP protocols. $imap_mailbox = "$config_imap_host:$config_imap_port/imap/readonly/$config_imap_encryption"; $imap = imap_open("{{$imap_mailbox}}INBOX", $config_imap_username, $config_imap_password); die('Could not connect to IMAP server: ' . It doesn't support "modern authentication". We need to add support for it. The following solution is based on multiple reports/posts from users and Apple support. Apple may provide or recommend responses as a possible solution based on the information The following steps will create a new Outlook profile that's configured to connect by using POP3.Note The POP3 protocol downloads email to your local computer and removes it from the server, whereas IMAP leaves a copy of the email on the server. It's not needed when you use SSL encryption and won't work. If you previously disabled Basic authentication for POP or IMAP by using an Exchange Online authentication policy, you can change the policy to allow these protocols. Thanks for your patience with this! captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Anyone know how to fix? I just keep getting error messages on the iphone and Windows email. If you're using POP/IMAP and SMTP for an Exchange Online account in Outlook, you must enable Basic authentication for these protocols (until it's permanently deprecated in October 1st). They might be able to help you with that. You should only do this if you have an immediate need to get to your email. We can see your archived responses on this end. In layman terms, any email application out there that connects to Microsoft email servers using IMAP or POP3 (Basic Authentication) will stop working. Microsoft recently blocked "legacy" IMAP auth. Is there a way i could call you or your team or let the agent on xfinity hotline transfer my call to your team? Mutating the clientIdentity property was the first thing that I've tried after your initial response. Just one small issue I'm having: I can't seem to be able to authenticate to QQ Mail while using IMAP. After, Verifying and trying manually with IMAP and SMTP, always get an error Cannot Get Mail. I recommend you check your domains DNS to ensure it is configured properly and directing email messages to the correct server. Commonly this also corrupts the configuration file so the only option is to remove and re add the email account on the device to ensure it has a clean configuration file. See What version of Outlook do I have? And without spaces? Note: I'm using the 0.5.1 version of MailCore2. If possible, use Outlook 2013 instead of Outlook 2016 to connect to your IMAP account. Use your Xfinity ID and password to sign in. IMAP is an advanced email server protocol . What version of Outlook are you using? We will be sharing more information on these new features over the coming months. I look forward to working with both of you soon! Just deleted the comcast account on my Iphone, tried to enter the account again. imap server doesn t support password authentication ipad. ChrisJ4203, call In Control Panel for Windows XP, type Mail in the Address box. Go to the Home screen. I even checked the security within this email account to allow 3rd party access. I am getting this pop up.. the imap server "Mail.btinternet.com" doesn't support password authentication. To do so, disable Azure Active Directory security defaults if they are enabled. I am following their directions and I get this every time. So at this line: Seems like the MCOIMAPIdentity is nil after the initialisation, therefore [MCOIMAPIdentity setVendor:] fails when trying to access something that's not in memory anymore (or at least that's how I understand it). Spent countless hours trying to figure this out and with your one post had me fixed in zero seconds flat. I'm a site user like you, so I don't have access to your account details or charges, but customer service would be glad to help you with that. Microsoft recently blocked "legacy" IMAP auth. Interestingly, I can fetch and send mail from my iPhone and iPad! Please check your account settings and try again. @Charles620 I absolutely can't believe it!!!! Most IMAP ports will be 993 or 143. To contact us in Outlook.com, you'll need to sign in. If you get error message, such as "imap.comcast.net does not support password authentication", check the Mail settings. If sending email fails, check that the Outgoing mail server requires authentication, and the Use same settings as incoming mail server option is enabled in POP and IMAP accountsettings > Othersettings > Outgoing mail server. Tap your primary server (secure.emailsrvr.com). All postings and use of the content on this site are subject to the. Question Updated 1 year ago 160 2 0 3 Responses XfinityJodie +15 more Official Employee 842 Messages 1 year ago @dpontius529 HI there! Looks like no ones replied in a while. kimpuyallup, User profile for user: HTML | I have also a similar issue. Choose the account you want to sign in with. If you have the error that they are receiving when sending to you, that can provide the insight needed to correct the issue. You can't have the "correct POP3 and IMAP settings" in Outlook. ; The account will attempt to retrieve default settings from the server, and then present the message Cannot Connect Using SSL. How did you detect that independent pass is OFF? On October 13th, 2020, Microsoft will stop supporting username & password authentication for the IMAP and POP3 protocols. Change your password so it no longer contains any Unicode characters. I can also use webmail and the Groupwise application to get my mail but not with Mail on my Mac. XXXX XXXX XXXX XXXX. any proposed solutions on the community forums. You signed in with another tab or window. If you don't see e-mail immediately in your inbox, swipe down to force a refresh. This issue may occur because you have a Unicode character in your password, such as one of the following: To work around this issue, use one of the following methods. Please include your first and last name. If enough people send feedback, it may get the problem solved sooner. To locate the Mail item, open Control Panel, and then in the Search box at the top of window, type Mail. As a cloud-based email client, not having to store and encrypt user passwords is a massive improvement. omissions and conduct of any third parties in connection with or related to your use of the site. This feature is available to admins to prevent malicious users from submitting messages using this protocol. Apple mail or Sparkget same message. Copyright 2011 - 2023 BitRecover Software. All settings are correct I think. THANK YOU!!! He's also been active with WordPress local community groups and events since 2004. BT SMTP settings BT Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN This is a known issue. Leo G. Leduc, User profile for user: Cannot connect using SSL Do you want to try setting up the account without SSL? In layman terms, any email application out there that connects to Microsoft email servers using IMAP or POP3 (Basic Authentication) will stop working. and actually, i have been talking with several agents of xfinity for more than 5 hours today in many teams such as Advance Repair and Technical support. I am having the same issue and it seems to be this issue below, database corruption. Slide the window up and you will see the option to delete the account at the bottom of the screen. No matter which , , If it doesn't clear up in a few days I'll see if contacting Yahoo does any good. IMAP (Internet Message Access Protocol) is a protocol that leaves your emails on the server, allowing you to read and manage emails using multiple computers, devices, and email apps. For more information, see Understanding the differences between POP3 and IMAP4. $imap = imap_open("{{$imap_mailbox}}INBOX", $config_smtp_username, $config_smtp_password, OP_READONLY, 0, ['DISABLE_AUTHENTICATOR' => 'PLAIN']); - people on google reporting same thing with php imap, so i`m about to try bellow acording to my ChatGPT friend recommendation: // Prepare connection string with encryption (TLS/SSL/). This method doesnt share passwords but instead uses authorization tokens (think of them as temporary passwords) to prove the identity between users and service providers. That in itself is a good thing! only. If you click the More Options button, the following settings are available: If your account requires separate authentication for the outgoing mail server, select User Name and Password. If your email account is with InMotion, then deleting your email settings in the iOS device will not delete your email. $headers = imap_headerinfo($imap, $message_number); $body = imap_body($imap, $message_number); // Parse the message into a ticket object. They each point the finger at each other. ; Tap Save (go to Step 8 below). We recommend using IMAP. I think some other people in that list were able to log in on QQ mail using IMAP. The problem you are incurring is due to an issue with IOS where the the mail app tries to default to setting usually using the domain name in the email address which will not match the SSL on the server and causes the certificate error you are seeing. To check the current setting at the tenant level, run the following command: PowerShell Get-TransportConfig | Select SmtpClientAuthenticationDisabled If the value is "False," SMTP isn't disabled. For some reason, IMAP using office365 is not working, 2023/04/27 21:27:16 [error] 77464#77464: *6 FastCGI sent in stderr: "PHP message: PHP Warning: imap_open(): Couldn't open stream {outlook.office365.com:993/imap/readonly/ssl}INBOX in /var/www/html/post.php on line 623" while reading response header from upstream, client: ip, server: domain.tld, request: "POST /post.php HTTP/1.1", upstream: "fastcgi://unix:/run/php/php8.1-fpm.sock:", host: "domain.tld", referrer: "domain.tld/settings_mail.php". NOTE: Comcast remained as the parent company while it re-branded its original telecom services to Xfinity. Did this article help you? To check the current setting at the mailbox level, run the following command: To enable SMTP for a specific user, run the following command to revert the value to "False": For more information about the Set-CasMailbox command, see Set-CasMailbox. Some advantages of using IMAP: Your email is stored on the remote server so you can access it wherever and on whatever device you wish. If the value is "True," SMTP is disabled for the whole tenant. When you use IMAP to connect to your email account in Microsoft Outlook 2016, authentication fails. Open the Microsoft 365 admin center and go to Users > Active users. I have four groups of digits like Incorrect settings When you set up an email account manually, you input settings such as whether the outgoing mail server requires authentication. Seems like everything is okay. Not possible, receive the message "The IMAP server imap.comcast.net does not support password authentication. I think they whitelist based on the IMAP ID. Open the app and selectRegister with Xfinity. Would both of you kindly send a private message so our experts can look into this further for you? omissions and conduct of any third parties in connection with or related to your use of the site. SSL turned on with password authentication and server port is 993 XML, https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup. OAuth2 support for IMAP, POP, SMTP protocols as described below is supported for both Microsoft 365 (which includes Office on the web) and Outlook.com users. provided; every potential issue may involve several factors not detailed in the conversations Enter your Incoming mail server and Outgoing mail server (SMTP) details, enter your logon information, and then clickNext.Note Go to your email server host's website or contact them to collect the incoming and outgoing mail server details. Click on the email account that you wish to remove. Verify the server meets the technical requirements for connecting via IMAP and SMTP. To start the conversation again, simply Is there a way i could call you or your team or let the agent on xfinity hotline 8009346489 transfer my call to your team? Click the contact us button at the bottom of the page, or use this link: https://www.justanswer.com/help/contact-us to connect with customer service. @user_062dba https://www.xfinity.com/support/articles/third-party-email-access this fixed it for me! Select Mail, and then select Sync mail. Jan 19, 2021 5:00 PM in response to kimpuyallup, User Name: the first part of your email address before the "at". to your account. Although you can turn off SSL as an option in the email client interface to avoid the issue, the use of SSL for emails is preferred. I am using Yosemite but Mail worked fine with this system until a couple of days ago. Jan 19, 2021 4:53 PM in response to kimpuyallup, map.comcast.net doesn't support password authentication, User profile for user: Enter Code After the Verification>> On Two Step Verification. Locate the Use SSL slider and tap on it. What I'm thinking to try next is to contact the QQ customer support (or smth similar) as ask them how to configure my QQ mail account with the native iOS Mail app. The imap server imap.comcast.net doesnt support Password authentication. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have multiple comcast email accounts which all come through on my iphone 7 and on my laptop Windows email. I checked that my settings are correct for using IMAP, in the QQ mail settings. - Microsoft, No worries, Missive still supports Office 365, Outlook and IMAP. If the tenant level configuration is set to disable the SMTP protocol, Outlook will not connect. A forum where Apple customers help each other with their products. Click the Advanced tab. This should bring you to the POP and IMAP Account Settings panel. Already on GitHub? For security reasons, we no longer support the older TLS versions 1.0 and 1.1. The main issue is that the mail client " cannot verify server identity ". I don't know what to do to fix the problem. You also get the possibility to revoke access to those apps from your Microsoft account. Is this true? Edit: Mailed them at qqimail@tencent.com , pending response. But they are just telling to reset things again and again or find new devices to attempt logging in. May 31, 2015 4:00 AM in response to Leo G. Leduc. The Host Name is the same, smtp.comcast.net, Go back to the first page with the Incoming Mail Server. For our users, this is not a problem; our syncing engine now supports Modern Authentication via Outlook REST API. any proposed solutions on the community forums. Which one are you trying to use? I worked with the Peer to Peer chat for 2 hours today, at which point an hour long diagnostic was run. It seems as though no secure socket layer would make me vulnerable to malware. Have you checked out this link yet to help get that all set up? Select the user, and in the flyout that appears, click Mail. A couple of days ago, the server rejected my password. May 31, 2015 8:27 AM in response to mreed. Scroll down and tap SMTP under Outgoing Mail Server. We need to add support for it. Also, tenants are encouraged to disable Basic authentication, and move to a Modern authentication tenant for modern clients. However, it is unlikely that Microsoft will support this on time. I see no indicator in settings. However, my primary email with Comcast will still NOT allow the account to be set up in 3rd party email. Here are the settings to reconfigure your desktop client so it receives TDS. Adding a comcast email address to an ipad - am getting an error message - The IMAP server "imap.comcast.net" doesn't support Password authentication. Here is an idea how about Inmotion keep the certrificates in order so this kind of crap doesnt happen. I've only tried to connect with port 993. https://www.xfinity.com/support/articles/third-party-email-access, https://www.xfinity.com/support/articles/iphone-configure-comcast-email, https://www.xfinity.com/support/articles/pop-imap-iphone. Then support at Xfinity store said Comcast only allows email access via the web, since about April. Its just sad and unproductive Microsoft didnt, out of the gate, offer IMAP connections with the OAuth 2.0 extension. Follow me on Twitter. HubSpot cannot connect to the corresponding IMAP server on the given port. outgoing server is smtp.Comcast.net I also tried to connect to the same QQ mail account from this iOS app which seems to be using this library for fetching email, as stated here. As of today, I cannot get into E-mail and people trying to send meE-mails are getting errors with my E-Mail address. So I went in Settings->Mail->Add Account->Other->Input account info. Or maybe autorelease shouldn't be used in the implementation of MCOIMAPIdentity. Just to make sure I can still connect to the same QQ mail account, I opened the QQ mail iOS app and it works flawless with their app. Did anyone successfully authenticate to QQ mail? Tap Authentication. And it is indeed declared readonly in MCOIMAPSession.h: Please try: [_imapSession clientIdentity] .vendor = something;. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, Worked for hours trying to reset the correct credentials. If not the case, we would like to collect more information to isolate the issue and find the appropriate solution? The short answer is that IMAP connects to your email providers' server and is used for receiving email while SMTP is used for sending mail to other servers. If you have unsent emails that are in the Outbox, you may need to remove the outgoing emails and re-send them. Login on QQ mail need setting in the webmail,POP or IMAP .And the password should be a client identifier that QQ send to your mobile-phone ,not your email ' password. A knowledgeable Comcast agent helped. Does anyone have any idea about why is my authentication failing? Posted here https://forums.xfinity.com/conversations/signin-and-account-management/cant-log-into-xfinity-account-and-cant-switch-between-account-ids/60751220cc0238783d0f5b10. I have my email back again after months of ripping my hair out trying to solve the problem. Open your email client application. To check the current setting at the tenant level, run the following command: To enable the SMTP protocol, run the following command to revert the value to "False": For more information about the Set-TransportConfig command, see Set-TransportConfig. If you're not familiar with the OAuth 2.0 protocol, start by reading the OAuth 2.0 protocol on Microsoft identity platform overview. So you think that they made it so only their whitelisted apps (or whatever) can fetch emails with IMAP. Your IT team might only allow certain IP addresses to connect with your inbox. This is regarding IMAP failing to authenticate when a user changes his/her password.In this case, we need restart the IMAP service on both the exchange server (DAG/cluster). Our all-in-one hosting platform gives you everything your website needs to scale - so you can focus on the next big thing for you and your business.

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