If yours does then they typically cant be replaced and If your unit uses halogen and the bulb is out, typically, you may replace it, but check with your units manufacturer first some units are compatible with swapping out those old halogen bulbs with a compatible LED array. The Heat DepotSharp StreetMiddletonManchesterM24 1AD. Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. This noise would be a rubbing or sweeping noise. Generally, if you are very careful, you may employ a little WD40 into the end of the rod, but dont do this unless you are very confident that you can avoid any spillage. Shuts Off Automatically 3. 7. Alternatively, installing an LED to provide the fire flame effects in your Dimplex electric fireplace is an option that lasts longer than the bulb. I have an electric fire that is built into a surround so i can not just swap the fire,the fire works fine in every other way its just the roter that makes the flame effect has stopped and i no longer get the flicker effect just wondering is it mendable.can i add this is not an old style electric fire i should of said.. its only 3 yr old and called the avensis electric fire suite if that . For more about how we use cookies, please see our, (Manufacturers instructions are offered as a guide only and may not always be the latest version), (when purchased through a Dimplex Centre retailer subject to terms). After checking the circuit breaker and fuse, move on to other parts of the electric fireplace. your electric fireplace for any issues or to carry out maintenance on the parts, Are you a trade or supplier? through use. How much Formaldehyde is there in your mantels? A blown bulb may not be an issue for all We have covered complete guide on replacing bulb of an electric fireplace. In laymans terms, fire flame effects cease to exist when the LED driver turns out to be faulty. The most common issue with a missing flame effect is simply that the lightbulb inside has gone out. If the light still turns on when you turn Resetting to defaults will likely remove any custom settings in models of this type, so if you have this option available for your unit, be sure to only use this as a last resort and contact customer service for your particular unit to rule out other issues. After that, check the control board. but theres little or no movement (or theres squeaking), then the. The overheat cutout will be triggered if the ventilation slot at the bottom of the fireplace has been covered or blocked. The flame motor is responsible for creating the motion and movement of the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. While this option is not available on all models, check your manual to see if you have a reset option for your electric fireplace. Air Conditioner Repair Near Dallas: How to Find the Best Company? Verify that the fan filter is placed appropriately and that the transducer is properly located in the sump. needs replacing. electric fireplace not working can be the need to replace the bulb if no flame Many of our electric fireplace models simply plug into standard 120-volt outlets, but other units require more complicated installation that include hard-wiring. Every so often, I've been switching it on at the mains socket to see the two bulbs briefly flicker then go out. http://www.dimplex.co.uk/assets/kb/operating_instructions/Navarra_Pebble_Instructions_-_Issue_3.pdf, http://www.dimplex.co.uk/assets/kb/self_help_guide_diagnostics/fires_and_surrounds.pdf. If your Dimplex electric fireplace is brand new, the most likely reason for your furnace remote not working is that you havent yet initialized it to the fireplace. Be careful not to spill any liquid within If it's not, call customer service. the rod. The heater is either dirty or defective. Dont worry; these are solid units, so you should be up and running well before the winter arrives! So, initialize the transmitter to your furnace. develop such as the motor or rod that help to generate the flame effects not It can turn out that this switch itself is or becomes defective, putting a stop to those fire flame effects you want. Your email address will not be published. Check the wire connections to the log set and the LED driver board as the may have come loose. (if your electric fireplace uses LED). If the LED driver is damaged or not receiving power, it will not be able to provide the necessary power to the LED light to create the flame effect. could be earlier in this article, but in summary, if you can: Before attempting to have a look inside Dimplex Danville opti-myst electric fire - Shutting on and off, changing a storage heater to an electric fire. The Dimplex Revillusion Rlg20 wall-mounted fireplace uses a motor with multiple lights to make it look like real flames are in the middle of the wood log set. ON SALE! In fact, it is quite normal. replacing the whole unit. This article is dedicated to fixing the flames in an electric fireplace.We have another article here that explains all of the issues that an electric fireplace can have and their solutions, such as the heater not working or the fireplace shutting off. Loose wires cannot connect consistently with the fireplace, which causes fire flame effects to stop. Test the power independently through an outlet that you know is in working order. When you find Dimplex electric fire flame effect not working, the following may be the cause: The wiring is loose. youll need to replace the whole fireplace, or contact the manufacturer if its Free delivery for many products! an issue with the motor. Why is my log set or ember bed not glowing/ pulsing? Dimplex Electric Fire Flame Effect Not Working [5 Easy Solutions] . 6] For Problems with Opti Myst fires please ring Dimplex themselves and ask for the Technical department. Although Dimplex fires are electric, they offer more by creating the illusion of a life-like fire - from a fascinating flame effect, glowing logs and the crackling sounds of wood to little sparks that seem to fly. The high-limit switch shuts off the heater when it is overheated. You need to unplug your heater and let it cool for 15 minutes before replugging it and starting it up. See nothing happening when Unlike gas fireplaces, which require venting fuel pipelines, a Dimplex fireplace just needs to be unplugged! There may be other issues with an electric In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . Hi Dimplex, We bought a Gosford Optimyst stove in January. Blank LCD screen, hot thermostat housing, blinking LCD pane, and being unable to set temperature are some common issues that happen with thermostats. 2023 householdair. If you can hear the flame effect components In this blog post, well delve into some of the most common causes of Diplex electric fireplace flame malfunctions and provide useful tips on troubleshooting and repairing the problem. This can help to determine where the circuit is not being completed. Some manuals will include lubrication steps for those who want to perform preventative maintenance safely, so it is well worth a look if you want to do the lubrication yourself, as the steps for performing this routine safely may already be outlined and waiting for you inside the manual. The thermostatic controls mean you can set your fire to produce heat when the room drops to a certain temperature, helping to maintain comfort in your home. David is a man who loves doing research and finding out the best solution to any type of heating appliance issues like heaters and fireplaces. Youll have to remove the back panel to confirm this, of course, but this is the first thing that we want to check. rather than two but check the instruction manual for your fireplace to confirm. Costume, Occasion & Specialized Clothing, Shoes & Accessories, Mobile Phones, Smart Watches, Accessories & Communication, Bathroom Fixtures, Accessories & Supplies, Industrial Printing & Graphic Arts Equipment, Shaving & Hair Removal Products & Equipment, Dimplex Optiflame CLUB electric flame effect fire CLB20R 2Kw. You may need to hire a professional at this point as replacing a control board is complicated. With a multimeter, measure the resistance of the sensor. So, breaking it down, if your flame effects arent working, then its likely down to one of the following: In the next few sections, well list the most common problems that youll see with your electric fireplace, and now that you know how it works, you might find that fixing it is going to be much easier than you previously thought! It features a fully variable flame and smoke intensity control. No long-term. Select PayPal Credit to have the option to pay over time. It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. Does anything else you plug into that socket work OK? fireplace then there may be an issue Contact your vendors customer service, and they should be able to provide you with some additional steps or even refer you to a qualified repair technician in your area so that you can get your electric fireplace up and running the way that its supposed to be. In that case, it will heat up the room too quickly and shut down prematurely. How do you lock and unlock a Dimplex heater? The rubber grommet may have been inserted backwards. You can remove the access cover on an Branded electric fireplaces, such as those that Stylish Fireplaces carries, can definitely be fixed after the guarantee has expired. type of bulb your particular model of fireplace takes before ordering. We recommend purchasing a furniture crayon of the same colour and using it to touch up your mantel. because you can still hear the motor We do not recommend painting your tv stand as it will void the warranty on the unit. You can create your listing free at DIYnot Local. You may have an issue with some internal control components if the heat doesnt come on at this point. Dimplex Synergy 50" Fireplace - Take $150 Off. One by one, eliminate the reasons. If you need to find a tradesperson to get your job done, please try our local search below, Dimplex electric fireplace not heating even when the heater is getting power can be caused by a faulty blower, a heater going through a cool-down cycle, or a faulty heating coil. Please ensure you are also maintaining the minimum clearances allowed for all Dimplex fireplaces, which can be found in the owners manual. The technology is mechanical and doesn't offer the same visual effects as the Magikflame model. Opti-myst troubleshooter Please check the following before trying resolve any problems you may be having with your Opti-myst fire: The lead and plug are firmly connected to the kettle lead connection at the rear of the fire The plug is firmly inserted into the wall socket You have tried another appliance in the socket to confirm supply If the motor is damaged or not receiving power, it will not be able to create the necessary motion for the flames. rod. Electricity rates vary. is being displayed. Ensure to get the same model as the original. This error code shows up when you have a full internal water container. Check your manual for approved lubrication that you can apply, and that should stifle any squeaking. If so, fix it. The furnace filter may be dirty, the capacitor may have stopped functioning or your heater motor has gone bad. My Dimplex Electric Fire the Optiflame has stopped working , Appliance Technician 32,920 Verified Kelly and 87 other UK Appliance Specialists are ready to help you Ask your own question now Kelly, Appliance Technician 32,920 Satisfied Customers Highly accurate diagnostician with over 30 years experience! bulbs for longevity and energy efficiency. Your email address will not be published. We have an electric fireplace stove and the Other issues with the fireplace are responsible for the issue. FireplaceUniverse.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Refresh your browser window to try again. Having Diplex Electric Fireplace can be a charm for your home. Modern electric movement then it might be that the motor has a fault. If youve purchased one of our fireplace packages with a firebox and wooden mantel surrounds, then it is perfectly fine to place your fireplace mantel on a carpeted surface. Get in touch with our expert team via phone or email. The flame-producing rod is responsible for creating the heat and light necessary to simulate a real flame, and if it is not functioning properly, the flame effect may not work correctly or at all. You may need to replace the capacitor. longer period of time and are likely to last for many tens of thousands of The heater may emit a slight, harmless odour when first used. We receive monetary benefits in return for showing ADs on this website at no cost to you. faults, such as the flame effects no longer working. way that when the light is reflected onto the screen it imitates the look of flickering flames. Loose wires cannot connect consistently with the fireplace, which causes fire flame effects to stop. Similarly, if the motor is clogged with dust or debris, it may not be able to move properly and may cause the flame effect to malfunction of most electric fireplaces. Steps 1 Unplug the fire from the mains. Yes, and it is very simple as well. If the problem persists after testing with a new remote, youll need to replace the remote receiver. unit (like ours). The dazzling flame effect can accurately reproduce a natural wood-burning fire, gas fireplace or a range of ambient light themes that range from moody and hypnotic, to pulsing and vibrant. Under normal circumstances this may take 2 people. Furniture polish is not recommended. Whats New in Electric Fireplace Technology? We were so pleased with the effect and loved the flame effect. Newer models will be much less likely to have this problem, as they incorporate LED lights, and these are rated for performance in the 10s of thousands of hours. In case there is no humming sound coming from the blower at all when getting power, the entire motor is faulty and needs replacement. The dimensions (width, height, depth) of the Dimplex Burnham Opti-Myst Electric Fireplace Suite are listed here. Portable 3-24 Wall Mounted 25-30 Mini Suites 31-36 issue with the fireplace. include: The bulb is an integral part of the flame The metal rod that houses the mirrors can You can put a Dimplex fireplace in just about any indoor area as long as it is clean and dry. Controlling switch issues can stop working properly. The glass remains cool to the touch to ensure children don't burn their hands on the glass. fireplace may simply need replacing. A buzzing sound is indicative of a bad flame speed control module when coming from the control panel. Dimplex electric fireplace blower not working is a common issue. Can I put my TV stand right up against the wall? The motor driving the rod has stopped If your Dimplex electric fireplace wont turn on, the first thing to check is the power source. It also does not contribute to indoor moisture or mold concerns. Turn it back on after five or more minutes. Switch Control. All it takes is removing some screws and replacing a light bulb or two. Troubleshoot with Article "How Fireplaces Work", No Mantel? the other side of the fireplace. Your heater may have tripped the circuit breaker due to overloading. Whenever he finds the perfect solutions to any issues of heating appliances after doing in-depth research, he loves to share them with his readers. If nothing A faulty Bulb can stop the flame from working. One of the biggest reasons your Dimplex models electric fire flame effects stop working is caused by loose wiring. Sometimes mist is not produced to the level which it is required. We have a guide on how to change the bulb in an electric fireplace here. Don't buy a new fireplace until you watch this! LEDs rather than bulbs. It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. Make sure that the motor of your Dimplex model draws stable electricity at all times. Then remove the grate. The defective motor is another of the reasons which cause fire flame effect issues. Plug the unit into another outlet or install a dedicated 15-amp circuit. on the fireplace but theres no movement of the flame effects then there may be See terms. It is most commonly related to the blower. Check your manual to be sure and if youve lost the manual, check online before ordering an E12, as many vendors provide legacy documentation online for free viewing and downloads. Open the back panel of the unit. Have a question? functioning properly. Attempting to repair electrical components without proper training and experience can be dangerous and cause further damage to the fireplace. First, check the connection between the PCB and the temperature sensor for any loose wiring or incorrect placement. The most common issues with the flame on an electric fireplace not working can be the need to replace the bulb if no flame effects are being displayed. Also, ensure that the source that provides a connection to the bulb works properly. The ivory surround and hearth provide an attractive companion to the graphite chamber and slips. Ensure method of installation does NOT obstruct the air intake slots on bottom front of unit in any manner. Dimplex fireplaces operate for pennies a day. Why does my Dimplex Opti Myst fire keep cutting out? Make sure you turn on the flames and not just the heat. In that case, its best to refer to the manufacturers instructions or consult a professional to help troubleshoot and repair. Will the Dimplex flame operate without heat? What can I do? The matte black finish, working door and traditional stove style finish make it a perfect addition to any space. If the wall mounted fireplace you purchased has loose media such as glass pieces, stones or river rock, you can choose to replace this media with something else of your choosing. It could also be that your heater has overheated and now going through a cool-down cycle. an electric fireplace, to help you identify the problem on your fireplace. effects on your fireplace may not be working. If the noise continues with the fan off, check to see if the flicker rod is not rubbing against internal components when turning. Will a Dimplex fireplace provide warmth and comfort in any room - large or small? your particular model of electric fireplaces then youll need to access the Make sure that it is properly connected to the flicker motor. If the switch is damaged, faulty, or not working correctly, it may not be able to properly control the electric fireplace, including the flame effect. Whether you want to add ambiance to your living room, family room, bedroom, kitchen, foyer or dining room, as long as there's an outlet, there's no problem! The LED driver board may be defective. Required fields are marked *. The only correct solution is to replace the blown bulb of your Dimplex electric fireplace model. If not, clean it & make sure all the wiring connections are in good condition. The heat will not come back on without being reset. Light should not be visible around the perimeter of the log set. Today weve outlined the most common problems involved when your electric fireplace flame effect is not working. Dimplex fireplaces have full electrical certification throughout North America for complete peace of mind. Product Technical Support Electric Fireplace Technical Support Electric Heater Technical Support CONNEX Discontinuation FAQ View General Questions Where can I find an authorized Dimplex service depot? The controlling switch is responsible for turning the fireplace on and off and controlling other functions, such as adjusting the flame intensity and heat output. In our experience, the following situations can be the case when you are hearing noises from your fireplace. Heres what to do when Dimplex electric fireplace turns on by itself. This item is only available from our showroom. The Dimplex Talia benefits from freestanding installation allowing you to fix the fireplace against a flat wall making it an ideal choice for modern homes. Well, we dont recommend you go for it yourself if you dont have experience with electric fireplaces. In smaller rooms, gas fireplaces can be off a lot of the time and in the warmer climates they may not come on at all unless the thermostat is set higher than the room temperature. What could the problem be? In many gas units, the flame cycles off as the room temperature rises and you lose the flame effect until the room cools down again. If you need a copy of your manual click here and enter your model number: Due to the variances in our wall mounted fireplaces we recommend checking the troubleshooting guide in the service manual or contact customer support at 888-DIMPLEX (346-7539). Based on the nature of the sound, the likely causes can be identified. How much Formaldehyde is there in your TV stand? effects inside an electric fireplace. The fire has the usual flame effect driven by a small motor and two 60W bulbs, neither of which are working. With its fresh monochromatic styling and bold, crisp lines, this complete suite creates the ultimate statement fireplace in any room. But replacing heater parts can be complex. They can be found at most home improvement stores. It will produce about 5115 BTU of total heat. electrical outlet or isolate the power to it. Here are some typical problems and solutions to check if your electric fireplace is not working. You will need to replace the entire fireplace if this is the case. For inspiration on a new model of electric fireplace you can find our complete list of electric fireplace buying guides right here. working inside your electric fireplace but nothing is being displayed then its Is there a way to increase blower speed. be that the bulb(s) need replacing, but there can be other issues that may fix the flame on an electric fireplace: As the flame effects on an electric If the rod spins, but it seems a little erratic, or it is locking up from time to time, then this is another case where lubrication is a good idea. This contemporary inset electric fire features clean lines and simplistic design with a modern chrome effect fret. 4 Remove the rotisserie. Check if there are any loose connections with the cables. Heaters tend to draw more power than other appliances, so if we see no responses from fuses, this could indicate a bad outlet. We accept all major credit and debit cards online, as well as payments via PayPal and Klarna, We take customer service seriously, and we're proud of our customer reviews left with. The flicker rod may not be connected to the shaft on the flicker motor Ad ID: 1456707222. The better brands offer replacement parts so that fireplaces can be fixed long after the warranty has run out. Features Optiflame effect and flame only option. Their telephone is 0344 879 3588. Squeaking noises from an electric fireplace As a bulb is any and every fireplaces flame effects pivotal part, a faulty bulb means no impact! The LED log sets do not have replaceable bulbs in them. We have another article showing how to replace the bulb in an electric fireplace, but in summary youll need to remove the access cover to the fireplace and change the bulb with a new one. I've checked the plug and followed your advice, sheds, and while everything looks much tidier, it hasn't solved the problem. How does it work? electric fireplace to help diagnose any problems and to replace any parts that 3 Reasons Why Electric Fireplace Flame Effect is Not Working 1. Comprehensive Guide, How to Seal Fireplace From Bugs? To ensure the safety of your family members, no combustible energy sources are used to produce the flame. My fireplace is not working properly, where do I start? Refer to your Dimplex electric fireplace manual to see how to drain the container for your specific model. These solutions will ensure that you return to your most realistic fire flame effects without any doubt. Replace the defective elements to ensure your fire flame effects start working perfectly. Fan runs at one speed- LOW E41 indicates that your fireplaces heating element has failed. The illusion of flame in your electric fireplace is accomplished using mirrors on the front screen of the fireplace that is placed on a rotating rod. Be the first to Write a Review for this item! rod has seized. If you see the light, but no flickering, then it is likely that the motor will need to be replaced. The motor will be situated at one end of Reason#1: A faulty Bulb Reason#2: Wires Issues Reason#3: Flame motor Malfunctioning Reason #4: Faulty LED Driver Reaosn#5: Seized Flame-producing Rod Reason#6: Controlling Switch Issues Reason#7: Other components Issues A faulty Bulb can stop the flame from working. in. You will be good to go. I chipped my mantel, whats the best way to touch it up? We have a more detailed guide on how to open an electric fireplace here. If you can buy a replacement motor part for Current delivery times for the Dimplex Burnham is approximately 5 working days however, this is . If your cords appear to be in good condition, unplug the fan for several minutes before plugging it back in. There could be other appliances on the same circuit as your unit. stove so far, even after many hundreds of hours of use. There will be a motor attached to the end of the rod. Ensure the intake louvers and log cavity are free from dirt and dust. If you get good results from this, then its a problem with your outlet. Afterward, if the error still persists, you need to replace the main PCB. The LED driver is responsible for powering the LED lights that create the flame effect, and if it is not functioning properly, the flames may not work correctly or at all. It may not display this or other websites correctly. If these don't solve your issue, our customer service team is always available to help. Older electric fireplaces employ halogen bulbs inside, and these can certainly go out and require replacement over time. generate the flames it has a motor that turns a rod on which the mirrors for Check to see that the circuit breaker is not tripped, the heater is on, and the thermostat is installed correctly. Dimplex electric fireplace with no power when it is plugged in can mean that the circuit breaker has tripped or safety switches can be triggered. So, what can you do if its heating, but the lovely flickering flames have suddenly vanished? As long as you dont have a flammable object close to it, you will be fine. Why do my lights dim in the room when the unit is on? Why will my unit not turn on with the hand held remote? The unique and patent protected design combines ultra-realistic flickering flames with three dimensional LED logs that sporadically spark! If it's not, call customer service. Get 24/7/365 support with Aida.

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