how do i contact paxful

User is redirected back to merchant website. Therefore, it is not possible to trade crypto for gold or vice versa without being fully verified on Paxful. page with offers to buy cryptocurrency appears. Feel free to discuss all the necessary details with your trade partner on the trade chat, and proceed accordingly. The Paxful Wallet for Android and iOS makes it easy for users to send, receive, and store cryptocurrency anywhere and anytime. . If youre having issues receiving a 2FA via email code, please check the following: 2FA via SMS is no longer supported on Paxful. For more information on how to buy crypto see our guide. 1. The dispute will be investigated by our moderators and a decision will be made based on the evidence provided by both parties. The Self Declaration dialog box appears.3. Dont forget to leave feedback! Outside escrowThe vendor hints to complete a deal outside Paxful escrow. You can also attach proof of your claims if needed. Paxful allows you to buy cryptocurrencies and convert money with your choice of over 350 payment methods, including gift cards, debit and credit cards, bank transfers, online wallets, and more. The resulting signature is unique to each request and doesn't directly contain any secret information. Write clear offer terms and trade instructions. User violated any of Paxfuls Terms of Service. Here you can change trade pricing, offer margins, and other details. From now on, the trade chat will be disabled in Bank Transfer offers you create or edit. 5. Click SEARCH FOR OFFERS. After you confirm the amount, you will have to input the following information: You will be asked to review the amount of ZAR you want to transfer to your bank account. n integration you can set up with your e-commerce/business website. You can also specify the amount you wish to buy and the currency you prefer. The address verification request doesn't contain the payload and request signature. You can also convert your Bitcoin (BTC), Ethereum (ETH), and Tether (USDT) into USDC on your Paxful Wallet. Because the algorithm takes current market conditions into account, this is something you may have to calibrate regularly to increase or maintain the visibility of your offer. You will be charged a network fee when sending USDT via the TRON (TRC20) network and that's on top of the Paxful Wallet fee. By adding a QR code, you can quickly share your online wallet details in the trade chat, or when you're creating an offer. ), Any additional screenshots that prove you completed the transaction, The best way to resolve a trade issue is by. For more information on gift card disputes, take a look at this article. Be careful of an exit scam Other P2P exchanges have issues which scammers such as eBay. So i locked my account, well now it says to contact support but when you go through the questions it will start all over again. How escrow helps cryptocurrency sellers: Sometimes a buyer may not be able to finalize the payment for the cryptocurrency. You can see all of your active trades on your. Similarly, if you block a buyer, you wont be able to see their offers on your list. Confirm reading the warning by clicking I understand. However, some payment methods are only available in certain countries: To help make the marketplace a safer environment, Paxful has placed restrictions on some payment methods in certain countries. Dispute investigation is a complicated process and may take time (up to three weeks). You can take a tour of our platform by hitting. If youre buying Bitcoin, the current minimum is 10 USD or its equivalent in other currencies. There are a variety of cash payments that you can use to sell cryptocurrency on Paxful. Clarify how exactly the in-game item will be delivered to you and decide whether you are okay with the product before proceeding. The gathered information is then communicated back and forth between the VASPs. The new Travel Rule requires VASPs to securely gather specific information when a transaction is made between two VASPs. trade, once all the details have been settled, its time to meet up with your buyer. This message may sound too simple and obvious. When you sign up for a Paxful account, you get a free wallet and a Bitcoin address where you can send and receive Bitcoin. Note that if there is a, If you are no longer interested in the trade and have not yet paid the seller, feel free to cancel the trade. Alternatively, although its less secure than GA or Authy, you can enable 2FA via email. a buyer or a seller has willingly cancelled a trade. It will basically serve as an escrow plugin for your site and your customers won't ever think they left your website. On the bottom of the trade page, click ! Click Next Step when youre done. Select your proof of payment on the next pop-up, then click "Upload". We look at your account on a rolling basis, so the requirements need to be met consistently over a 90-day period to keep your Trader Program status. If your account is not ID verified, youll be required to verify your ID before you can withdraw any funds. Select a popular email domain if possible. The rule requires money service businesses to communicate when users send money from one financial institution to another. To sell crypto for game items, you can also. If youre still running into issues, feel free to reach out to our support team. There is no direct limitation to the purchase sizes but for large sums, a buyer might have to do multiple trades, and also vendor can request additional KYC procedures. To keep Paxful a safe experience for all, neutral judges (moderators) decide who wins or loses a dispute. You can buy crypto on Paxful in 3 simple steps: You see a seller you like, start a trade You send the payment and wait The seller sends you the crypto How do you know that the seller won't run away with your crypto? Another important aspect to consider is your ID and address verification. If the trade is not completed, the cryptocurrency is released from escrow back to the cryptocurrency sellerPaxful takes no fee. When you send BTC using the Lightning Network on Paxful, youll be charged a 1% fee on the amount of BTC youre sending. Please note that this is a separate fee from a third party and Paxful is not responsible for nor calculates such third-party fee. on Paxful. Alternatively, although its less secure than GA or Authy, you can. Once the funds have returned, you can try the conversion again. Once you have successfully transferred the amount, youll see the confirmation page below. Discuss the necessary details with your partner using our trade chat and follow their instructions carefully. What should interest you the most is how much you get on dollar. To keep you in the loop, we implemented the new travel rule for, , and other international regulatory bodies created the Travel Rule to. Remember to only use gift cards you have bought yourself. In case of success, your photo will be sent automatically to our Verification Team. Choose the cryptocurrency youd like to buy, then ensure Buy Bitcoin/Tether/Ethereum is selected. Keep in mind that addresses are case-sensitive. So, are you ready to send, receive, and store your cryptocurrency in a more effective, smarter, and faster way? The Paxful Wallet for Android and iOS makes it easy for users to send, receive, and store cryptocurrency anywhere and anytime. However, were hoping to open this up to other users soon. Step 8. The Paxful Wallet is a digital wallet given upon sign-up and allows you to securely send and receive your hard-earned cryptocurrency. In today's video, I'm going to show you how to change your username on Paxful.Open your Paxful application first. the next screen will ask you to fill out your information. Choose a report type, write a detailed description in the Description field, upload any supporting images, and click Submit report. Log In to Your Account | Paxful Log In With Paxful IMPORTANT! When selling cryptocurrency, you decide the price and the payment methods you'll accept. All wallets come with a wallet address. What Do I Do If I Have a Transaction or Hedging Issue? Two Factor Authentication (2FA) is an additional layer of security where the user must verify that they own the account with a code. The price of the fee varies among sellers and depends on who you buy from. If your account is not ID verified, youll be required to verify your ID before you can withdraw any funds. Also, if you like trading with the user, you can, Another important aspect to consider is your. How to Buy Bitcoin Instantly on Paxful Paxful 35.9K subscribers Subscribe 2.6K 269K views 3 years ago #BuyBitcoin #Bitcoin #Paxful Welcome to Paxful School! The sooner a dispute is filed, the more resources our team will have to help resolve the dispute. Once youve received the item and the buyer has marked the trade as Paid, you can release the cryptocurrency from the trade escrow. A QR Code is a machine-readable code made of black and white squares that help make your online wallet trades faster and easier. Once all the info is updated click Next Step in the right-hand column. If you have used an incorrect address, go to. 4. Typically you can see that in the Receive or Deposit screen within your wallet. You can also create your own USDT offers (just make sure youre ID verified!). See what our users have to say about us through our. Enter your Paxful wallet address into the app, website, or ATM. Paxful is a free financial platform that enables you to easily buy and sell cryptocurrencies using various payment methods. Paxful is built for the people. The quoted price you receive from the Stablecoin Counterparty is inclusive of all fees and charges. - Do not attempt to communicate outside of Paxfuls trade chat with your trade partner. On Paxful, you can trade your cryptocurrency for gold. To learn more about the functions of this wallet and any restrictions, visit our Help Centers section on Paxful Wallets. For example, if you constantly find that a user trades efficiently with you, you can then mark that user as your trusted user. With Paxful Earn, you can gain weekly interest from the cryptocurrency stored in your Paxful Wallet. Dont hesitate to request any additional documentation or proofs such as: The first step to selling cryptocurrency for gold is to look for an offer that accepts this type of payment. Two Factor Authentication (2FA) is an additional layer of security where the user must verify that they own the account with a code. Paxful is the leading peer-to-peer bitcoin marketplace delivering financial freedom to all corners of the world. 2. Usually, the amount you send, the amount you will be charged as a network fee, and the total amount deducted from your wallet are clearly shown to you before you confirm the Bitcoin transfer. Store your cryptocurrency in our free Wallet and transfer coins to other Paxful wallets for free! Additionally, see how to send Bitcoin from your Paxful wallet and the details of Paxful fees. 4. For further information on what to provide in a dispute visit our Help Center page: For more information on why you may have lost a dispute, Not providing valid evidence requested within the time frame given to you, Unable to prove that you are the original owner of the gift card. There are several different types of authenticators or 2FA methods you can use. There are tiered structures based on volume and geography that require users to KYC. Note: Trade limits and wallet send out limits are tracked separately. You can verify your email address and use that to login to the mobile app. An incorrect clock can cause codes to be out of sync. Once you've created your account, you'll need to verify your phone number or email address (depending on what you used to create your account) using a code sent to your phone or email. In the Settings menu, click on Security. The Bitcoin blockchain is a public record of all Bitcoin transactions. For your Sell Offers, click on Offers to Sell. The integration allows you to add new payment methods, in addition to the ones you currently have. 1. 2. Please show to the buyer that you are ready. If you received funds from a Lightning transaction, they will be added to your Paxful BTC Wallet balance. If you have an old Tether address, you'll be charged a network fee when you use it to deposit Tether. to see the list of all payment methods available. When a seller starts an active trade with your offer, their cryptocurrency will be securely held in escrow. 7. Alternatively, click View offers for all payment options to see the list of all payment methods available. You now have successfully edited your offer! For in-person trades, be very clear about the meeting location and exchange procedure. Making a chargeback or reversing the payment after it has been processed. Usually, for cash trades, buyers should promise to provide a teller receipt. This dashboard exclusively applies to users who are using the Paxful Pay feature (sign up for this feature on our Paxful Pay page). we put together to help prevent issues like this in the future. If youre looking to deposit ETH into your Paxful wallet, check out the steps below to get started: Log in to your Paxful account and head to the. Note:We have a timeout of 10 seconds. On Paxful, we have our dispute system through which conflicts between our users are settled in the fairest way possible. Make sure the app is of the latest version. A: Absolutely. Featured offers are offers selected by our team that will be featured on the "buy" and "sell" sections in the Paxful marketplace. Supporting the trade of gift cards for a cryptocurrency is complicated. to deliver the gold to you either by post or in person. The Paxful Rewards Program recognizes and awards users with extra benefits, giving them a badge and premium access to exclusive advantages on the marketplace. While selling cryptocurrency some payment methods have an option to make a chargeback. Yes! Wait for the moderator to join the dispute for investigation. Sellers should mention what they expect and what you will need to provide. Tether (USDT) is a stablecoin that is worth, For the full breakdown of USDT fees, check on, Unfortunately, transactions on the blockchain cant be cancelled or reversed. We also have an. When you find the offer that suits you, be sure to read the. Set a margin you find profitable as no negotiations are allowed during the trade. 7. If you have scanned the QR-code, your wallet address appears on the screen of the app or ATM automatically. In this way, their offers will be prioritized in your feed. 2. Read more about how to keep your information secure in our security guide. Unresponsive trade partnerYour trade partner is not responding. Here you can change trade instructions, offer tags, offer terms, and other details. If a third party payment was sent, try to get as much information as you can about the account the payment was sent from, Take a look at your trade partners feedback history before starting a trade to make sure they arent getting feedback about chargebacks. Once all your info is updated, click Next Step in the right-hand column. Here is some more informationon how to sell cryptocurrency on Paxful. The user did not submit the trade/hash ID of the transaction, Buyer or Seller did not submit a PDF of their bank/online account statement that shows the transaction, The user provided insufficient, false, or edited evidence. Paxful does its best to give users the option to save on fees for USDT transactions, that's why TRON (TRC-20) Network was added. 3. Phone call recording of a conversation with the third partys customer support. You can withdraw your Bitcoin from your Paxful account by sending it out from your Wallet page to another wallet outside of Paxful. Here's how you can verify your phone number on Paxful if you didn't create your Paxful account using your phone number. Offensive language and disrespectful tone are not allowed on our platform. If you dont know to whom the address belongs to, you cant do anything else to retrieve the funds. You can download any of them in PNG or SVG format to use on your website. Thank you for your patience! You'll now be able to find offers that have been verified by Paxful from trusted members of our community. This quoted price may include additional fees charged by the Stablecoin Counterparty and/or third-party fees necessary to facilitate this transaction. You'll receive your ticket number via email. from your wallet. When in doubt, triple-check the sender's credentials by contacting the platform they're pretending to be from. The buyer does not pay a fee. This guide will describe how exactly you can set up Webhooks with Paxful. Weve received your report and will get back to you as soon as possible. Additionally,see how to send Bitcoin from your Paxful wallet. Heres how our automated Bank Transfers work: Chargebacks happen when the other party requests their funds back after a trade. Choose the best rate of cryptocurrency to have the highest profit possible. Please let us know the transaction ID associated with your conversion and our support team will take a look. (Remember that Paxful advertises p2p service as instant.). Paxful acts as an escrow and you the purchaser sort of have all the power, since the transaction is initiated by the seller putting their BTC into Paxful's escrow, while you talk, they get your identity info, you Zelle or PayPal or do whatever to pay for it, and the seller presses a button to release the BTC to you. This is what to do if you encounter it: One solution to figuring out why you may be having issues on Paxful is to check our Paxful Status Page. A single unit of USDT is supposed to be equal to 1 USD. 2. Select which bank account youll make the payment from and click "Confirm". Please make sure the amount youll be receiving is worth more than the fee! You dont have to worry as the process is chargeback free. Your clients bitcoin can be sent to an omnibus wallet held by you, or to their unique wallet address on your platform. iOS fingerprint option should be enabled on a device first. . In case you dont have an API key, insert the two-factor code in the field below and click Add new API key. ou dont have to worry as the process is chargeback free. Check your notification inbox to find out if your application was approved or declined. Note: Your trade hasnt started yet, at this point. Does that still stand? Open the trade in the list of your past trades: Dashboard > View past trades. Managing Your Account Paxful Trader Program FAQs Why is My Paxful Account Frozen or Restricted? You can leave the Anyamount field empty if you do not have any specific amount in mind. 4. Release time may not exceed the time stated in your terms. Discuss and confirm the terms. country where a payment method is restricted. Check the tags and labels for additional information about an offer. For example, in the case of bank transfer, you should be the account owner, in the case of altcoins, you should be the owner of the wallet, etc. If you reach out to us about this, please send us as much information as you can, such as the trade ID, proof of ownership, evidence, details of what happened, etc. You can also learn more about our API services in our developers' documentation. Our marketplace offers an opportunity for our customers to freely trade cryptocurrency with each other and a vast majority of the trades go smoothly and successfully. Note that repeated abuse of this report type may get you banned! While clicking the picture, keep the following points in mind: In case of an error, click Try again. Warning: Always double-check and ensure that the address youre sending funds to, exactly matches the address of the recipient beforehand. The required details for proof of payment on Paxful are: The first step to selling cryptocurrency via Bank Transfer is to look for an offer that accepts Bank Transfers as payment. The guidelines we follow are to protect the Paxful community when a gift card trade is disputed. Paxfuls escrow feature aims to ensure a fair trade experience for both parties. Sellers who are the most active on the platform and are ready for instant trade. Here's how you can verify your email address. Some issues might be because you use an old version of the app. and check your trade chat for a message from a moderator. As a buyer, you could lose your dispute due to any of the following reasons: Warning:Some of these reasons could lead to you being permanently banned from our platform. The Bitcoin price on Paxful is never equal to its official market rate as sellers charge a fee to convert traditional currency into Bitcoin. You will be charged a network fee when sending USDT via the TRON (TRC20) network and that's on top of the Paxful Wallet fee. 1. Report a scamIf youre selling cryptocurrency and think that the buyer has sold you an invalid gift card, report it right away. A user may lose a dispute because: Note: Some of these reasons could lead to you being permanently banned from our platform. lease send us as much information as you can, such as the trade ID, proof of ownership, evidence, details of what happened, etc.

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