Would like the repairs to be done as per original request. We ordered a cook top to be placed in the kitchen but that was suddenly not in the building plains. Sold Out. The guy told us that he has to order the parts but never return. Denver H. 1.0. A lawsuit deposition claims the KB manager who rejected repair claims had not been trained how to inspect damaged stucco, despite the AG settlement requiring training. months. I was livid because only a day or two worth of work was needed on September 1st yet Maronda and the construction supervisor couldnt execute the project to complete before the hurricane. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. All of the windows and siding were installed improperly, I also had the manufacturer of the siding come out and he also confirmed the siding and windows were installed improperly with the wrong products and technique thats voiding my warranty on my windows and siding. Wont answer phone calls. Are they so ashamed of their product, that they forbid you to see the construction in progress??? them to address the pattern of complaints. Was told by Ms. ** the existing raggedy properties located next to new subdivision was bought by Maronda Homes. 2023-01-19, Clay County - Fourth Judicial Circuit Court | Property | Maronda had no backup plan for the lack of work by the construction supervisor. I am aware of other reviews where that may not have been the case, but it was with me. it overheats as well. I would like to be contacted directly via email or phone and for these tickets to start being addressed. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Camden County School District. I do have evidence of the tracks in the dirt (time-stamped photos), if needed. A> We made our choices. This complaint was posted by a verified customer. Several companies have come out to access the product and the consensus is that the lawn will most likely not revive and that the unevenness or lumpiness can only be remediated by replacing the sod. He told me this was settling, which I understood. }T(fV'spL`DJG{q5zJ^Ep The Registered Agent on file for this company is Howard Scott C and is located at 4005 Maronda Way, Sanford, FL 32771. WebMaronda Homes customer service contacts 25 complaints 1 resolved 24 unresolved File a complaint Table of contents Verified Follow Share Complaints Contacts Maronda Homes phone numbers +1 614 871 1900 4 5 Grove City OH, Columbus OH & Surrounding Areas +1 724 695 5293 1 0 100% Pittsburgh, PA & Surrounding Areas More phone numbers Note that complaint text that is displayed might not represent all complaints filed with BBB. We have been lied to, disregarded and ignored in most of this journey. Nevertheless, they don't care we are displaced and losing money paying for storage and apartment rental that keeps increases. In Mid August I asked the sales manager about the cracked tub that now had been tiled in and she wouldnt take responsibility for this and defaulted to the construction manager. Please let us know if you are not contacted and we will address this immediately, We are in the process of scheduling an inspection and will address this as needed. ***** ***** purchased a Maronda Home in Oct 2022. they have completely blocked the storm drainage on 2 streets at their construction site. We really tried to be understanding of Covid and Shortages. Maronda started building a home across the street from my home. Why do you think thats so damning? Ulrich asked. further out to ensure a more completedhome prior to closing. implemented beginning January 2023. They say they will see what went wrong with my request; and today I find out that the division manager stated that it was a "structural" change and it stays as is. We hired an independent inspection company to conduct mold testing, and perform a pre-drywall inspection, as permitted in our contract. There is no five first quarter board edging around the perimeter of the home and there is a 3 inch gap where water is able to Intrude into the home I have left two messages for Maronda in the past two weeks with no return calls, and a multitude of emails with no responses. WebContact Information 3999 W 1st St Sanford, FL 32771-9726 Get Directions Visit Website Email this Business (407) 302-7800 Average of 60 Customer Reviews Customer So it will not work efficiently. Interior painting, patio front and back need repairing as worker walked on them while wet. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Repairs are under way and should be completed next week. When banding was cut, areas of black mold, broken framing, severely swollen, rippled, warped damage on the wall and floor boards. 4,227,261 reviews on ConsumerAffairs are verified. open orders from closings were resolved. We looked up Maronda Homes and found that the website is receiving a high amount of traffic. CASE FILED 02/27/2020 CASE NUMBER 2020CA000361. I reached out to Maronda via email on Thursday and again on Sunday but no response. Remove and replace driveway and pathway and fix slab in front of door. On July 27th, 2022, I visited my brother's future home being constructed by Maronda in the community of Brightwater, outside of Fort Myers. This business is not BBB Accredited. On 08/13/2021 FELIX C MURIEL ORTIZ filed a Property - Construction Defect lawsuit against MARONDA HOMES LLC OF FLORIDA. I have been in my house for le We entered into a contract to build on a staked lot and by they way Hello K Mal. I points the tub issue to Mike and he said that he had not noticed the cracked tub before. also caused the warranty to expire before issues are addressed. Maronda Homes stood up and took responsibility for the action of their vendors. 60 complaints closed in the last 12 months. WebInitial Complaint 04/20/2022 Complaint Type: Problems with Product/Service Status: Unanswered In Nov 2021, I signed a contract to purchase a spec home from Maronda We were supposed to have a 6 month walk through and they have never scheduled it with us and it is always very hard to get ahold of them when you file an issue. Since my purchase of my Maronda home 3 years ago I have had an AC company come out and work on my unit 4 times because it keeps going out on me. A total of 650 homes have been repaired because of the investigation and settlement. 1, stucco is not allowed to be put on in one coat, Small said. Sincerely,*******************************. Click here to get notifications about new complaints of Maronda Homes. House we just closed on 8/23 and moved into a month later is 1. not finished 2. rushed (even though it was sitting for well over a year) and extremely poorly made. I found Palm Coast and Maronda Homes and got in contacted the sales manager, Beth. This is not a commitment to lend. All we kept getting was Covid supply chain issues was the cause. This morning I heard from a man named Eric who was extremely rude and told me it is not Maronda it is the vendors and I should go after them. Learn about careers at Cox Media Group. My issue has been resolved to my satisfaction. I was rudely attacked by an employee of Maronda, telling me that I could not take photographs of the home, and ordered me to vacate the property. The case status is Pending - Other &FB`[]-e2qOhPvP~zuhWTPuQ+bVR7Qra[]j J?7_AM]g. Because, of course they work for Maronda. They gave me the money for the damages and were sure to clean up the mess the people they hired left behind. Katheryn, Maronda Homeowner The Maronda Homes Production team will evaluate the storm drainage within the next week to determine the validity of the complaint and respond with any actions deemed necessary. I asked about simple engineering things like "modeling" the situation or roofline water flows, as well as drawings, printsall met with a shrug and excuse. Ask discussed with your multiple conversations with ************************* over the last several days there does not appear to be any issue but we are willing to send out a contractor for an inspection. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Framing was completed before we returned home to Colorado. AlabamaJacksonville, FLOrlando, FLTampa, FLMelbourne, FLSouth, GANorthern, KYPittsburgh, PAColumbus, OHCincinnati, OHVirginia. Sold Georgia home in May 2021 and moved to Ohio. RMC Home Mortgage, LLC (RMC) NMLS# 2116211. We were told those properties would be torn down. Left a 4 bedroom house full of furniture in storage in Georgia. As a result of the all the delays, I had to pay 2 additional months of storage rental fees, stay with a friend in South Carolina for almost two months, and spend seven nights in a hotel. Cancellation and Refund Policy, Privacy Policy, and They are the ONLY builder that started construction on our end of the street, and there are CLEAR tracks from when they pushed their excess dirt to our land, but without "eyewitnesses" or "video evidence" of them pushing the dirt, they are not claiming the debris/dirt (even though they initially told the developer that they would "take care of it"). - j\u[a;WaWw@JIwQvVmj%)G!O%$mQ"k};^:H#%33>N!" '7 dkRu6=C5S/}T|uOPKA8A{ &? Our Maronda Home is now 15 years old. 16 months in, i am noticing my shingles flapping. I got in contact with the sales manager, Beth, at Maronda Palm Coast and she told me the current wait for an assignable lot was three to four months but she had several homes the original buyers had backed out from that was going to hit the market in the next few days. Public Records Policy. RMC Home Mortgage, LLC is a partnership with FBC Mortgage, LLC NMLS# 152859 and Maronda Homes. See Fla. R. Civ. My name is ********************* and I serve as the Division President in Southwest Florida. MARONDA HOMES OF FLORIDA Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: maronda homes of florida. BBB has received a pattern of consumer complaints alleging numerus 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Desired outcome: It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. They absolutely don't care how stressful this process has been. Maronda Homes Customer Support Rated Extremely Low. I feel I am being used or somethingIts just not right, if they do this to me with a few small items, but about larger items with others. Complaints for Maronda Homes Inc of Florida - Better Busine His legal team obtained a work order from KB Home to a subcontractor ordering one coat of stucco. The floor of the master bedroom leading to stair down the first floor is cracked, makes noise when step on and it sounds to be collapsed as well as the master bathroom shower is cracked and make a lot of noise when step on and sounds to be collapsed. !!+Q^BdH][l>k-I.8lCA2fXRr( Y$m UCl There were a few delays along the way, where for some reason in July 2022 it took almost 3 weeks for delivery of trusses after they were ordered, which seemed unusual since Maronda has its own facility for manufacturing trusses. Desired outcome: I believe the issue of no response stems from *************** reaching out directly to an associate who is no longer w Maronda. They dont care. This cheap job they did 15 years ago is going to cost me and my family. Upon entry, we notice the soffit repair had not been done. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. There is 2 holes in my where vents are to be but we're not installed. We called the number online regarding an already build 2017 home, Zillow, Realtor.com when, in fact the address agent gave us was the model center and he also said he was the builder speaking on the phone with us. Highland Homes has been building custom homes in communities throughout Southwest, Central and North Central Florida for more than two decades. My dishwasher is malfunctioning. This would add strength to the foundation. Port Saint Lucie, FL 34983-2967. Well start sending you the news you need delivered straight to you. Do you think homes could be rotting behind these walls? Ulrich asked. On 09/29/2021 GONZALEZ LUIS G filed a Property - Construction Defect lawsuit against MARONDA HOMES LLC OF FLORIDA FKA MARONDA HOMES INC. How do we amend the Maronda contacts as *********************** is no longer w Maronda? BBB is here to help. I have been sending in complaints of standing sewage water in the drainfield since March and I only receive a we sent the request to the vendor, here is there number if you wish to contact the vendor directly. What kind of service is this? I signed the contract in October 2021 for construction of a Drexel model on a scattered lot in Edgewater, FL. We require contact information to ensure our reviewers are real. endstream endobj 522 0 obj <>stream well as material and labor shortages created a backlog of open work orders that The second construction supervisor was new to Maronda, who was then replaced after one or two weeks with one who had been with Maronda for a while, since he was more familiar with Maronda procedures. I am sick of having to sweep up and pick up their mess just so I can get my kids to and from school without popping any more tires. We closed on May 11, 2021 they rushed thru closing so nothing got fixed. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. In the meantime new subdivisions across the street were booming. They try to take your money for low quality jobs, materials. Maronda Homes are jokes. Beginning January 2023, closing dates were moved 2020-05-07, St. Lucie County - Nineteenth Judicial Circuit Court | Property | RMC Home Mortgage, LLC *****************************************************. They sued KB Home. This is now fixed but the lost money in increased property taxes i had to pay because of their mistake, is once again.. my problem.. not theirs. But I want to talk my AC that is not working and they refusing to fix it. A For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Our content is intended to be used for general information purposes only. The lawsuit claims KB ignored the Florida attorney general's 2016 settlement that ordered the builder to repair homes built since 2006. The quality is mediocre at best, and being treated like a convict is not appropriate when spending approximately $400K on a home. Allow us and our independent inspector to conduct pre-drywall inspections. During our first walk through (just before hurricane Ian came through) the landscaping was being put in. Concerns have been put into the Maronda portal and promises have been made for trades to come and complete incomplete projects, only to receive phone calls that they're cancelling hours before they're suppose to arrive. Maronda returned only $7697 of Ms. Anderson's deposit, claiming that she defaulted under the contract. Ron DeSantis is making an announcement in Titusville, Arcturus: New COVID-19 variant spreading in the U.S with new symptom, After Disney sues DeSantis, Central Florida Tourism Oversight District board to sue back, Residents say Orange County middle school dismissal plaguing neighborhood with issues. I have provided Maronda with a 60 day notice to rectify the issues before seeking legal action. SAFETY NOTICE: ComplaintsBoard has analyzed Maronda Homes and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%. We had our 6-month inspection in May 2022 with a Maronda inspector ********* and she wrote this issue down on her document and signed off as well. If I could give a negative star I would. We are still working through fixing certain items under the warranty program, and I have no complaints about the responsiveness thus far. The AC is not working and the kitchen cabinets are cheap. Get connected with a professional near you on HomeAdvisor. The house is fine in the general sense but Maronda didnt flex one iota to make this process better for us, the buyer. I tried for months to ask who the project manager was and who I could talk to about this situation, however, I got the runaround. Final Inspection Fee $125.00 $200.00 No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We were on our 5th completion date as we watch other homes in this subdivision reach near completion. [protected]@gmail.com, This excited disabled vet went into Maronda homes here in Cape Coral, FL all ready to be a new home owner. We would visit the site to check on the process and it would be a month or longer without anyone working. I live nearby. The choices and options available to us allowed us to personalize our home to suit our family perfectly while maintaining affordability. These reviews may indicate issues with the company's products, services, or customer support. craftmanship issues with their new homes. This is not my responsibility. I absolutely will not. Maronda Homes introduces Island Forest Preserve, a new construction community in Merritt Island. Business Incorporated: However, since the house was not done, or even close to being done, I had to move all of my items and put them into storage, and temporarily relocate to stay with a friend in South Carolina after closing on my old house on October 7. Copyright 2021 Maronda Homes, Inc. All Rights Reserved. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. When I signed the contract, he indicated that it would take 10 months to build, and that permitting would take the first four months. I had become concerned with a large crack in the concrete slab going diagonally from the entry hallway into the master bedroom. WebMARONDA HOMES, LLC OF FLORIDA is a Florida Domestic Limited-Liability Company filed on December 20, 2019. We have had little communication from Maronda on most all of the issues. Other restrictions and limitations apply. I had to call an electrician and pay for an electrician to replace my entire electrical panel. Fix and repair all items. Guivarch and Genevieve Villette are complaining about master bedroom floor and master bedroom bath tup defects. Would like the repairs to be done as per original request. Unable to get ahold of company called and left several voice mails. use caution when considering doing business with Maronda Homes Inc., Of When asked about supervision and inspections, he just mumbled something. There were other delays in having the electrician and HVAC contractors complete their work in a timely manner. He said, Maybe a Maronda home isnt the right home for you. We was clearly angry at us, stormed to his truck, and yelled very loudly to us, Now get the ** off our property. We couldnt believe what we just heard. If you have a service, warranty or other customer care request, please fill out all the fields below and one of our helpful representatives will contact you shortly. 1. He did request that ****** submit a ticket to Dri-Rite to look into the water damage in the walls. Come to find out that the plumbing company forgot to knock out the toilet parts that let the water go to the septic tank We closed on Dec 7. 319651 Florida Bar No.181496 . In doing such, our rating went from an F to a B-within 6 Desired outcome: Replacement is not always the best option as the next batch of sod may be worse. The complaint has been investigated and resolved to the customers satisfaction. However ComplaintsBoard has detected that: We bought this house in Dec. From the first month we have been here we kept telling the company that our toilets are backing up We closed on Dec 7. endstream endobj 518 0 obj <>/Metadata 52 0 R/PageLayout/OneColumn/Pages 512 0 R/StructTreeRoot 80 0 R/Type/Catalog>> endobj 519 0 obj <>/Font<>>>/Rotate 0/StructParents 0/Type/Page>> endobj 520 0 obj <>stream The district court certified that its decision is in express and direct conflict with the decision of the Fourth She amended her complaint to assert these claims on a class basis. This station is part of Cox Media Group Television. We will be in contact to schedule the work that is necessary. If you prefer to call one of our customer care centers, the phone numbers are also listed for your convenience. If this is not This will obviate the need for a correction, however we would not want to delay until the rest of the sidewalk is poured. The choices and options available to us allowed us to personalize our home to suit our family perfectly while maintaining affordability. NOTICE OF VOLUNTARY DISMISSAL WITH PREJUDICE, Cases involving damage to real property caused by construction defects, BOWERS, TODD M vs. MARONDA HOMES LLC OF FLORIDA, Attorney PAULA J HOWELL - Deactivated by Automated Process, Attorney NEIL PATRICK O'BRIEN - Deactivated by Automated Process, Receipt #: 2020000019697; Applied Amount; $440.00, "RECIPIENTS: O'BRIEN, NEIL PATRICK - SUBJECT: SERVICE OF COURT DOCUMENT 2020CA000361, BOWERS, TODD M VS. MARONDA HOMES LLC OF FLORIDA - ATTACHMENT COUNT: 1 - EMAIL DOCKET DESCRIPTIONS: SUMI-2/28/2020", CIRCUIT JUDGE BRONIS, BARBARA W: ASSIGNED, PLAINTIFF ATTORNEY: O'BRIEN, NEIL PATRICK ASSIGNED. First, the people clearing the land knocked over and broke my kid's brand new basketball hoop that I purchased for them in January. 14 months in my home my whole electrical panel blew. Bought our home on November 30, 2020 in ***********, Florida. Set forth below is the estimated charge or range of charges for the settlement services listed. Several items were pointed out by homeowners and our manager identified some items needing to be addressed. A few hours later, after thinking things over, I thought to myself, I don't need that tiled shower in the master and an insert would me easier to remove and replace for a new walk in tub in the future; I also thought, why did I let them talk me into blinds for the windows, what was I thinking. So the day before it started raining and not only the driveway and pathway started erosion throughout rocks started popping up from the surface of driveway and pathway and dark staining as well this needs to be a priority and fix! Thomas Tapanes These delays have It is now starting to appear that Maronda was wanting us to bail out so they can sale this property for more money. Maronda returned only $7697 of Ms. Anderson's deposit, claiming that she defaulted under the contract. Went by the property and the laundry room sink and a shower was left outside in the elements. Requests to actually get taken care of and fixed. This is to provide information about my experience with Maronda Homes. It is now Oct 2021 and gue To whom it may concern: Either the construction supervisor doesnt do his job and checks out the work the sub-contactors do or he lied to us. Company submitted all required licenses/paperwork to *********************** as he requested, to be forwarded to ?. Damage and/or poor contractor skills are apparent in multiple locations, outside as well as inside. My wife and I lived in Colorado and decided to move to northeast Florida in late 2021. The model home is being built and near completion which is pointless now because all of the lots are sold. My wife and I settled on one house and I went through the process to get under contract. I am saying all of this to sayRUN! A septic system should not be failing after one year of service. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. to be competed. SUBJECT: SERVICE OF COURT DOCUMENT 2020CA000361, BOWERS, TODD M We almost told Maronda to take this house and shove it but we prayed for guidance. He and his wife are excited to see any and all updates. We've been following up with Maronda's office personnel ************************* ********************************** since May 2022 and they continue to claim that this is an "open ticket". Video: Dozens of homeowners claim houses are falling apart, but major builder refuses to fix them Dozens of buyers claim their new homes are falling apart, but a major builder refuses to fix defective stucco despite a multimillion-dollar state settlement. We bought our home back in May 2022. work order after the warranty prior expired will still be warranted until completed. Our area production manager met with the homeowners to address their issues and concerns prior to and following the closing of the home. But two years later, nothing has happened. We purchased a lot at *********** (Lot ****) in *******, **, with the expectation of building our Dream Home! 1. It took 2 months before outside bricks arrived and installed. Its location on this page may change next time you visit. following: Maronda Homes Inc of Florida realized there was **** informed us yesterday that ******* has refused stating shes busy, and that includes allowing our inspector on site. My garbage disposal quit working on a Friday, and the plumber showed up the following Monday to fix it. However the drainage swale was ruined by the two landscaping misadventures. My yard is full of gravel, not properly maintained or seeded. And the best part of all, documents in their CrowdSourced Library are FREE! This message is not in regards to any previous communication you may have had with *****************, we will contact you for the next steps. I purchased the house on July 2022. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I have called the ***************** the ************* and the Developer without success or even the courtesy of a call back to me directly. Maronda doesn't care about putting out a quality product. It really infuriates you, to be honest, said homeowner Omar Kashif. In early 2014 we entered into a contract with Maronda Homes to build a new home in Palm Coast FL. I notified the office and got a lot of "oh, we will see what we can do"REALLY, the ink isn't even dry on the paper I just previously signed"! WebPalm Bay, FL 32909 Available homes $30,000 2162 Northview St NE, Palm Bay, FL 32905 $301,995 3 bd 2 ba 1,661 sqft 696 J A Bombardier Blvd SW, Palm Bay, FL 32908 $312,995 3 bd 2 ba 1,510 sqft 2836 Madden Ave SW, Palm Bay, FL 32908 $312,995 3 bd 2 ba 1,510 sqft 827 Parrotfish St SW, Palm Bay, FL 32908 $312,995 3 bd 2 ba 1,510 sqft 0 Production Managers, Vice Presidents of The most important one is the siding and windows were installed improperly and have significant gaps, causing water penetration into the home. This is considered fraud, and I will hire an attorney, and also report them to Josh Shapiro who is the attorney general in pa and handles builders who are unethical. We filed a claim with the issues company, and it was denied due to poor workmanship. We went to the lot and saw our concrete pad had already been poured. They have yet to address the window and siding issue that is causing the water Intrusion into our home. The homeowners claim new testing and internal documents show the new homes stucco coating failed building codes and the company knew it. The companys assetsbetween $100 million and $500 Unsubscribe easily. Tax Service Fee (only if applicable See Loan Officer for Details) $78.00 $110.00 BBB records show a license number of CRC056762 for this business, issued by Florida Department of Business & Professional Regulation Need to file a complaint? BBB is here to help. Well guide you through the process. How BBB Processes Complaints and Reviews In Jan 22' I became interested in building a home with Maronda Homes in Deland, FL. I found Palm Coast and Maronda Homes by searching areas that met what we were looking for. Nineteenth Circuit Courts - St. Lucie County, 2/27/2020: SUMMONS TO BE ISSUED BY CLERK ( V ), 8/27/2020: NOTICE OF VOLUNTARY DISMISSAL WITH PREJUDICE, DocketAttorney PAULA J HOWELL - Deactivated by Automated Process, DocketAttorney NEIL PATRICK O'BRIEN - Deactivated by Automated Process, DocketNOTICE OF VOLUNTARY DISMISSAL WITH PREJUDICE, FinancialReceipt #: 2020000019697; Applied Amount; $440.00, Docket"RECIPIENTS: O'BRIEN, NEIL PATRICK - SUBJECT: SERVICE OF COURT DOCUMENT 2020CA000361, BOWERS, TODD M VS. MARONDA HOMES LLC OF FLORIDA - ATTACHMENT COUNT: 1 - EMAIL DOCKET DESCRIPTIONS: SUMI-2/28/2020", DocketCIRCUIT JUDGE BRONIS, BARBARA W: ASSIGNED, DocketPLAINTIFF ATTORNEY: O'BRIEN, NEIL PATRICK ASSIGNED. The garage door also is not functioning because it was installed improperly and is now grinding, and Having trouble opening. For aprox 3 weeks we have been requesting an on site meeting with *******, build supervisor, to include our independent inspector, to conduct a pre-drywall inspection. Since I signed contract 6 months ago, the market has skyrocketed; If I pull out of contract they stick me with those feesthen in turn make more $ on the increased value of this home. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 154296 . Wade who is their warranty company was told by a Maronda manager not to come to my house again.

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