New rules state that an insurance company can't reject your claim if you. Sat. - Calling from within the UK: 0333 014 4512 0 24/7 Outside UK: +44 1403 289 161 Within the USA and Canada: +1 833 780 0661 By email or post By email (response within 48 hours) expat@staysure.com By post Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB Complaints For complaints regarding the policy sale and service TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Great Lakes Insurance SE Kniginstrae 107 80802 Mnchen Germany Visiting address Mandlstrae 5 80802 Mnchen Germany Tel. The excess amount is shown under each section in the table of benefits in your policy wording. You can find all the information you need to make a claim in your My Staysure account. Online Submit your claim or retrieve an existing claim online Claim here By phone Staysure Customer Service Team - Staysure Sales Team 01604 552925 Customer Services Opening Times Staysure Customer Service Team Get in touch with us if you'd like to make multiple changes to your policy. If youd prefer to speak to a member of the team on, please call us on: The following claims can't be submitted online. You can also amend any misspellings, and correct ages, for anyone named on the policy. For all other enquiries, please call 01708 339026. The loss or theft of your baggage should be reported to the police, and if relevant, your airline too. Read Staysure Travel Insurance Reviews of 2023. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Non-emergency claims such as loss of luggage, cancellation and personal possessions claims: 0333 333 9653. easyJet.clms@intana-assist.com. Calling from Canada: +1 819 780 0639 If you become legally liable for accidental bodily injury to, or the death of, any person and/or accidental loss of or damage to their property. Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative of the following: 1. Learn more about Resolver Pro and how to claim your business. If you require another copy of your policy, have lost, or have not received your documentation, please email edocs@allclearinsurance.com There are a number of ways you can register your complaint: By telephone: Customer Services on 0800 652 9957 By e-mail: complaints@staysure.co.uk In writing: The Complaints Team Staysure Britannia House 3-5 Rushmills Business Park Bedford Road, Northampton NN4 7YB We will always try to resolve the issue within 3 days, but if not, we will We are remunerated by commission for the arrangement, service and renewal of your insurance policy. This site requires JavaScript to function properly. If you prefer to print the forms and complete by hand, you can scan the completed forms and email to the above address or post your completed form to: CSA Travel Claims 308 - 314 London Road Hadleigh, Benfleet Essex SS7 2DD Never had to claim as yet but confident they would be helpful if we did. Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered 2730-055 Barcarena, Customer Services Department Get started Already got an account? - Sunday: 10am - 4pm. Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. https://www . You cannot add new travellers to your policy. This form can also be used for passport claims. read more. Were available during the following times: This site requires JavaScript to function properly. If you need to make a claim, we'll make it as easy and stress-free as possible. The theft, loss or damage to baggage, money, clothing, personal effects (excluding golf equipment, winter sports equipment, ski pass, and valuables) and other articles which belong to you (or for which you are legally responsible) which are worn, used or carried by you during a trip, excluding any vehicle, caravan or trailer. There may be an additional fee to increase your level of cover, but theres no admin fee to make these changes. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. - Saturday: 9am - 5.30pm. Industry-leading virtual reality training. Staysure is a trading name of TICORP Limited. - Saturday: 9am - 5:30pm This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Mon - Fri. 8:30am - 8:00pm. Do you agree with Staysure Travel Insurance's 4-star rating? Contact details for all offices are below. *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). : +49 (0)89 244455270 Fax. We will pay up to 50 after the initial 24 hours (up to a total of 150 after 48 hours) if your baggage is certified by the carrier to have been lost, or misplaced on the outward journey of a trip. We'd like to hear from you. Please note this section of cover is only included with Comprehensive policies. Staysure is a trading name of TICORP Limited. +1 833 780 0661, Britannia House,3-5 Rushmills Business Park,Bedford Road,Northampton,NN4 7YB, For complaints regarding the policy sale and service, Please email us at complaints or call us on +34 952 010 024. Get a car quote Your saved car quote. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. They'll be able to give you a crime reference number or a Property Irregularity Report (PIR), which you . By clicking Submit you agree to receive email from Davies. Av. Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered Search for Insurance - Other near you on Yell. Telephone Hours (UK Time) Mon - Fri: 8:30am - 8pm ; Sat: 9am - 5:30pm; . Company number: 06479822 | Registered address: 5th Floor, 20 Gracechurch Street, London . Davies Group Ltd. | Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. LONDON, UK 08 September 2022 Davies, the leading specialist, Tell us about your role and how you got to where, Last week saw extreme heat across both the UK and Ireland., Is the vehicle repair industry keeping up with the popularity of, You can select the Newsletters you wish to receive. We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. How to make a complaint | Staysure Claims Help and Support Login Get a Quote Travel Insurance Why Staysure Blog 0800 054 2267 Sales Team 01604 552925 Customer Services Opening Times Staysure Complaints Our approach to your feedback and how to make a complaint Unhappy with your Staysure experience? Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. I am claiming for more than one of the reasons listed above, Your travel insurance policy number (youll find this on your Validation Certificate), Digital copies/photos of receipts or other documents to support your claim, A copy of your positive COVID-19 test result, if your claim is COVID-19 related. Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent When the Claim Form is received we aim to process it in five working days. ERGO Seguros de Viaje ERGO Seguros de Viaje 1-877-365-8693 1-877-365-8693. report claim. Petsure is part of the Staysure Group which includes trusted travel insurance brands like Staysure. Submit a claim enquiry via our contact form. 903 0 obj <>/Filter/FlateDecode/ID[<01E587B3B8DEA44B9D543C681C3BB2BD>]/Index[878 42]/Info 877 0 R/Length 122/Prev 278748/Root 879 0 R/Size 920/Type/XRef/W[1 3 1]>>stream Reasonable additional travelling and accommodation expenses necessarily incurred to reach your overseas destination or to return to the United Kingdom by the most direct route. The young lady who took . Log into your My Staysure account to make changes to your marketing preferences. Was promised that claim would be settled by 21st Oct and also . TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Money Savers; . office: Av. Get a Quote today. If the intended departure of your first outward or final inward journey is delayed as a result of one of the reasons listed in your policy wording, or abandonment of your trip if you are delayed for more than 12 hours. Please enable it to continue. Find Staysure in Northampton, NN4. Youll be able to view, download and print any documents you need for your trip away. If you are looking for an update on your claim, You can contact the following for updates based on the claim type: Claim Type: Telephone Number: Email Address: Website: Cancellation : 01403 288 410: N/A: Watch our short film featuring two Staysure customers, Denise and her husband Michael, and how Staysure helped them when an accident meant that their holida. Staysure is a trading name of TICORP Limited. Where you have a valid claim and your medical expenses exceed 350 we will look to settle the . I am claiming for more than one of the reasons listed above. Mon - Fri. 8:30am - 8:00pm. If the intended departure of your first outward or final inward journey is delayed as a result of one of the reasons listed in your policy wording, or abandonment of your trip if you are delayed for more than 12 hours. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. We will pay up to 50 after the initial 24 hours (up to a total of 150 after 48 hours) if your baggage is certified by the carrier to have been lost, or misplaced on the outward journey of a trip. 1. 4.95. You have 21 days to contact the Doctor about arrangements for you to see the report. Reset Search. - Monday - Friday: 8.30am - 8pm. Registered . Claim Form 1 | P a g e STAYSURE is a trading name of TICORP Limited. Log in Log in Staysure complaints. Setting up your account takes just a few minutes to do. Submit your details Submit a claim enquiry via our contact form. Call our Expat Travel Insurance Claims team on: +44 1403 289 162 Amendments & Upgrades At Staysure.com we recognise that your personal circumstances may alter after the purchase of your insurance. : +49 (0)89 244455271 E-mail: contact_greatlakes@munichre.com Contact Allstate customer service to get the answers you need, when you need them. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Simply complete your details in the form below and a member of our team will be in touch. Youll need to contact a member of our team if any of the following statements apply to any travellers on your policy: Log into your My Staysure account and youll be able to add most optional extras to your policy at any time, without having to pay an admin fee. This information will vary depending on the type of claim you are making. Travel with confidence with award-winning Travel Insurance for your next break. Calling from the USA or Canada? TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Calling from the UK: 01403 288 414. 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. AXA works with a number of partners to underwrite insurance products in the UK and across the world, and each product has its own Customer Service and Claims team. Saturday: 9am 5:30pm . Founded in 2005 and headquartered in Northhampton, UK, Staysure is a travel insurance provider specializing in pre-existing medical condition coverage.. UK and Ireland claims only. Opening times. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. 1) Check your policy documents: Check the details of your policy to see if the facts fit the reason for the rejection. Cover your car with us and join the 2 million people like you we're already looking after. Select your location and related market below and a member of our team will be in touch. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Calling from outside the UK: +44 1403 288 414 Calling from USA: +1 844 780 0639 Calling from Canada: +1 819 780 0639 Calling from the UK: 01403 288 414 How do I find more help? Sunday: 10am 4pm Car insurance. Can I claim on behalf of someone else who has a policy? Either a) the immediate direct early return from your trip to your home country, or b) being a hospital in-patient outside your home country for a period in excess of 48 hours. Claims for emergency medical treatment, and for additional expenses such as extra accommodation and travel costs. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. For existing esure Car Insurance customers, when you, or anyone permanently living in the same residential address as you insures additional cars with us direct online we'll discount each new policy by 10%*. DrFeM@$/ ,R fL> m'd :fFHI 2`/UT&3_ `An . Calling from outside the UK: +44 1403 288 414 Select your location and related market below and a member of our team will be in touch. On My Staysure, you can update your address and contact details, including telephone number and email address.
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