I understand this is a package holiday, well priced but please, Caledonian travel change the accommodation with your trips as I would love to return, but wasn't told where I was staying until 3 days beforehand. Stayed in Carlton house for the two nightsit was finefood was nicedrinks a great pricevery busy hotelnothing much around it.but..I suppose we compared it to ..the royal bath which we lovedthe lady in the bar..made the best cappuccino and latte Ive ever hadthank you Caledonian travel.till next timexxx, written by The problem was parking. The room was fit for purpose, it was clean and the beds were comfortable enough. The meals were lovely although limited choice for children on occasion. You would assume it was a delivery door rather than the disabled access. Yet, he himself, never wore a mask at any time. Bar had 2 for one drinks on offer. We have recently returned from a 4 day, 3 night break to Llandudno with Caledonian Travel, staying at the Marine Hotel. You cannot purchase a tube ticket for what Ray charges for his tours and you have the added benefit of a step on step off coach guide. loch Lomand and Glasgow not bad (day 3) but the trip to Troon, Ayr and Girvan was awful, not nice towns and Girvin was like a war zone with mostly shut down shops and the most depressing of high street, if you don't like spending time in a pub a waste of time as there was nothing to do and nowhere to go! We were just enjoying the Cavern Club when we had to head back to the hotel for our case. Finally, it has excellent free fast internet, a lot better than some much more expensive places. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Cleaning standards are terrible, maintenance much the same with lifts and toilets being out of order for the whole week. Maybe so, but the Glentons Coach that was sat loading next to us at the time, said their toilets were open. We asked for there to be a children's choice one night and the staff were very obliging and brought out a large tray of chips and chicken nuggets within 20 minutes of asking. It is a great pity your driver couldn't have lifted your cases into the hotel himself, whilst you enjoyed your afternoon at The Cavern. It could and should be improved in the dining room with better quality produce. Would have liked to at least been on the same floor", A verified traveler stayed at Ramada Hotel & Suites Noumea, "I have been staying here for over forty years and I like the fact that it remains the same and is well kept both in and outdoors", A verified traveler from Bellevue Hill stayed at Chateau Royal Beach Resort and Spa, "We stayed in Premium Overwater Bungalow for 6 nights. The manager of this hotelwas absolutely amazing and was very hands on helping everywhere necessary, the food was good and there was entertainment at night which was a singer who was great. Cavern Club live band was fantastic! My husband and I stayed at the Adelphi hotel with 2 other couples for my sisters birthday. We were on the third floor with a view overlooking a very dirty looking roof, but at least we did not have a nesting seagull on the windowsill.The room was a good size, but the carpet did not look very clean. Up to 5% off selected festive breaks. Probably the biggest room(s) that we have ever stayed in (bigger than an appartment we once rented for the weekend! Our UK holidays and short breaks include everything from lodges with a hot tub to holiday parks, coach trips and boating holidays. Because I did when I first looked at the hotel, but I was wrong. The driver was nice, helpful and drove safely. Great hotel at Heathrow. We have booked a coach tour to Prague, Vienna and Budapest for next June 2020. Will definitely use your services again . I expected it to be alot more nicer with friendly staff. The norbec is advertised as in Blackpool, but its actually in Fleetwood, so taxi into town was ten pounds.hoping to return with Caledonian travel, but never to the norbec castle! The rooms are very spacious, old fashioned but the bed's are comfortable and we both had a great night's sleep!Suprisingly, we had a good weekend, and I guess the saying is right 'Don't judge a book by it's cover.' Overall brilliant but hotel needs to sort out breakfast times. Independent Service Rating based on 81336 verified reviews. Bus was very comfortable and driver great but we arrived at the Adelphi at 2pm and instructed to go back at 4pm to collect our cases and check into the hotel at 4pm. Most of my negative comments are in relation to Caledonian Travel. The bed whilst didn't look much was actually comfortable and we slept well on it.My biggest grumble was the chamber maid in the morning, we were due to check out at 11am but she came into our room at 9:30am which woke us up, she apologised and said she would come back later which she did at 10:30am this really annoyed me as it also happened to my sister in her room. Facilities attrocious. Treat yourself to a decadent stay at Le Mridien Ile des Pins, where you'll find deep soaking bathtubs and premium bedding. She was a young mixed race girl, sorry didn't catch her name but she is in the wrong job! Please see our partners for more details. Toilets not cleaned and flooding to the floor, with are not repaired even after requesting. We have been to London on numerous occasions and therefore knew our way around and what to expect when traveling by tube etc, but I noted that on the first night of the trip Ray escorted the guests, in his own personal time, around Canary the Wharf and onto the train and tube station where he assisted them with the purchase of Oyster cards to travel the tube trains, and showed them how to use them. Not that I would go there.!!!. We them had a couple of hours free time and our bus left Liverpool at 1215. on 26/10/2022. The carpet in the corridors were curled up right in the middle over a removable panel and posed a potential trip hazard.- The lino flooring in our bathroom was the same. Room was a bit tired but fit for purpose. Get up to 25% off select hotels on the app, Check prices in New Caledonia for tonight, May 2 - May 3, Check prices in New Caledonia for tomorrow night, May 3 - May 4, Check prices in New Caledonia for this weekend, May 5 - May 7, Check prices in New Caledonia for next weekend, May 12 - May 14. Coach Holidays to Blackpool starting at 21.95. Nothing was to much trouble,he even showed us hidden gems which I can't wait to visit again and stay a while longer next time. "All you need, if you want luxury and a relaxing stay away from the tourist spots, look no further", See all available properties in New Caledonia. Cavern Club live band was fantastic! a hotel with a lot of history, where many years ago the royals and charles dickens stayed. on 12/05/2022, Went on the bemish trip on the 6th of May what a great weekend we had hotel was fantastic but evening meal nit that good but staff fab would go back bus driverwas excellent thanks so much the 4 ladies had a ball x, written by We were just enjoying the Cavern Club when we had to head back to the hotel for our case. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We had to buy a permit to park near the hotel for 3 which ran out at 1.30 the following day. 00 metres away and plenty of restos and bars nearby. It was very disorganised and resulted in massive queues for cooked breakfast. Caledonian Travel is an award winning coach holiday company providing coach holidays from Scotland, the Northern England and Yorkshire. Everything was amazing. We all thoroughly enjoyed the start of our trip with a stop off at St Andrews which I am sure everyone on the bus tour also enjoyed. On a positive note the staff were friendly, we had no towels in room and reception sent a friendly man immediately with towels, evening meal was standard, breakfast was better. Has anyone done the swiss glacier all inclusive trip been wanting to go for a few years hopefully going to book to go in June next year thanks. It seems to service an older bunch of people, who looked fairly ancient to me, and Im in my 60s! Paradise. Pool was great and it was great they offered drinking water on our floor", Baie d'Oro, BP 175, L'le-des-Pins, 98832. He was also kind and made several stops both on the journey there and back. Didnt try the food, but the diners looked happy enough. Notable amenities include a spa, a golf course, and an outdoor pool. There is also a nice 1 hour walk to Upi bay. I wouldn't have stayed if I knew there would be so many dogs, but it clearly is a draw to some! trip was awful and the driver well for legal reasons cannot discuss It was quite a drive away and we got back to the hotel close to 11pm. Company Complaints. Ask darrenw293 about Grand Hotel Scarborough, Ask handidave about Grand Hotel Scarborough, Ask kaskey21 about Grand Hotel Scarborough, Ask leedscathy about Grand Hotel Scarborough, Ask travelbug90 about Grand Hotel Scarborough. To complement the tours included on the break Ray also organises 2 optional excursions for only 15 which I highly recommend. on 10/12/2022. On very rare occasions the party will arrive, before the room assistant has had time to service the room and I do apologise that this is what happened to you. Alton Towers - Over 50 rides and attractions for all the family. but there are great bars everywhere and of course the Cavern which is a great afternoon/evening out and only 10 minutes walk away. Please see our partners for more details. there is a cocktail bar and french restaurant but didnt try that although menu was good. For each evening meal, you are given a choice of four starters, four main courses and four desserts, all of which were of excellent quality (photos as evidence ). Our helpful community of likeminded people will be happy to answer any questions that you have. Yes it was remote. Dinner was better but again a limited selection especially desert wise. Staff very pleasant and when I asked if they had anything else for children to eat it was not a problem for the chef to make them chips and chicken nuggets. We have recently returned from a 4 day, 3 night break to Llandudno with Caledonian Travel, staying at the Marine Hotel. Otherwise you have to take a shuttle to Kuto bay for the boat tour. Head to Vegas for a weekend. But, the rooms we had were ensuite and clean. For each evening meal, you are given a choice of four starters, four main courses and four desserts, all of which were of excellent quality (photos as evidence ). The hotel is located on the seafront and within easy walking distance of local attractions and its well worth a walk along the pier and a trip up the Great Orme. A $100 property credit once per stay. Quite a walk from our room to the lifts and sometimes quite a wait for the lift but it's the luck of the draw as to where your room is situated. The only down side is they don't have a lot of single rooms even though there is lots of solo travellers. I am sorry that you felt the receptionist was being rude when he asked you about what you wanted to buy, he was asking so he knew where to send you as we have various shops around us. $168. We made a bonus stop in Chesterfield on the way to the hotel which was such a nice change to stopping at services. Cavern Club live band was fantastic! Up to 5% off selected festive breaks. I loved the cabanas on the beach and spent a lot of time reading there in peace and quiet. Also between le Knubutr and le Mwrya I saw turtles. Hotel very comfortable. patriciagentles CLEVELAND541498B Room and food very good. Fantastic Hotel. bryceMc written by JaidenLancaster39 on 06/03/2023. A clear sign by it would be better. The food was abysmal! I have back problems and could not have stood in the queue and opted for cereal, the replenishment of bread for toast was not there leaving people standing around waiting. Get in touch to book an unforgettable UK holiday with Hays Travel. Our group of 3 families travelling together were spread out over floors 8,10 and 15. At Caledonian Travel, we offer a wide selection of Tribute Act breaks to suit your taste in music; from The Beatles and Elvis, to Elton John and Rod Stewart, to Diana Ross and Whitney Houston - plus many more! Cheesecake,sponge and custard, icecream and some fruit (Orange mainly).The hall ways had marks on them as did the chairs in The Round. GREAT trips & Good Hotel!Would fully recommend!! Complaints must be addressed to customerservices@caledoniantravel.com or the official Caledonian Travel Facebook page. The driver stated that he would make regular stops to allow people to get off and use the toilets, but after 3 hours he was still plodding on without stopping, and only stopped because I told him that if he didn't he would be mopping up peoples urine because many people were desperate, he then mumbled about not being paid enough to put up with "old farts". Great good value holiday`s and breaks. so much to see and do in liverpool. Andrew S, Manager at Royal Court Hotel - Coventry, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Our destination Ended at Peterhead Britannia Waterfront Hotel. A lot of running back and forth to the hotel to accommodate our cases being loaded on to the coach! on 25/04/2022. Pauline Fullerton 12 months ago. Hi, thank you for your feed back. The room was also very stuffy but I could not get the window to open. The hotel was okay for what it was, nothing special and meals nothing to write home about. For sensational value, award-winning short breaks and holidays by coach, visit www.caledonian.com! on 21/04/2020. VERY pleased with safe unlimited free parking. New room was comfortable enough and only real problem was having to run ALL taps at the same time to get any hot water when using the shower..small niggle really. The weather on Sunday was not great, woken up by thunderstorms. on 17/08/2021. Dinner and breakfast were inclusive. My suggestion would be if you want to travel to London don't use the sleeper train, instead use the LNER day service. I went on the Caledonian trip to the stranger things experience and London. I am sorry you do not feel you can return to us as we do have some amazingly good offers coming up soon. I felt young! on 06/03/2023. Having read numerous reviews prior to our trip, we were a little apprehensive about the quality of the food but our fears were unfounded. on 26/02/2022. All in all a great trip and can't wait to book another one. Can anyone help ? For more information about financial protection and the ATOL DebMarcia The entertainment was very good. We were initially given room 101 which was unfortunately the size of a shoebox and right above the kitchen so not only was it virtually impossible to turn round in the shower cubicle or, without being too graphic, use the toilet without banging your elbows and having to sit sideways but there was also a huge industrial extractor fan which started up when the staff were obviously starting to prepare the breakfast and the noise from this was unreal. Elton John - Live in Birmingham tickets from 179. right in the heart of liverpool so full marks for locality. Please see our partners for more details. Poor buffet setup with one guest scalded with hot water. Hello and thank you for your comments following your stay with us. Our thoughts on the hotel were: Hi, thank you for your review.I am glad you had a nice time here with us. Cavern Club live band was fantastic! downside, old and tired would be fab with money spent on it. Hotel boasts a really great position in relation to the city centre and all the attractions. If no one had a good time then they clearly set out NOT to enjoy themselves. Taxes and fees that are shown are estimates only. Certainly knows his stuff . Again nice to know the bathroom was being cleaned but they did not have to leave the cloth to prove it.The restaurant was very busy as there were 5 coach parties in. Driver was good, bus was clean, but our seats were just in front of the toilets and the stench on the way home was awful. Payments made by partners impact the order of prices displayed. Would use again. I am pleased you enjoyed the buffet style meal in Jennys Restaurant, you certainly would have enjoyed Cromptons Restaurant and cocktail bar if you had had time to try it. We wondered why we couldn't have spent the night in Liverpool where there was more to see and do. Driver asked for feedback to be sent to company which I did - no reply. The singer Kelly was brilliant. I am glad you had a nice time here with us. Each coach features comfortable facilities and amenities that enhances the individual's overall experience. TheSnooperHU19 written by ).- The surfaces of the drawers, TV, bed sheets, bath etc were all clean and without dust.- The bed was big, comfy and warm, which is the main thing.- The bathroom facilities were very good. He explains in detail about all the attractions and stops frequently to allow photo shoots at the major sights like St Pauls Cathedral and Buckingham Palace. Likewise, on the day we left we had to book our cases on the coach at 10 am. Absolutely stunning location. This hotel is full of character - presume its Victorian - and stunning location just minutes walk away from shops and restaurants. Gala dinner was great with plenty to eat and food was piping hot. Has anybody been on this tour? will hopefully give you some great answers that you find useful. Weddings don't happen everyday and the children are not our responsibility to control. The rooms were clean and the staff were friendly and very helpful. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. on 03/10/2021, Just returned from Isle of Wight Shanklin Beach Hotel couldnt fault the room with balcony overlooking the sea bit dated but clean the evening meals were not up to standard went out a couple of nights as nothing on menu to get excited about breakfast ok my one complaint is we had to share a table with 2 strangers for the whole time not good in current situation COVID we were on second sitting which meant be the time you had eaten entertainment room was full so cant comment on entertainment but other guests said it was mediocre bus driver was brilliant informative and helpful thank you wouldnt return to this hotel but put it down as a experience, written by written by Good value. Bus was very comfortable and driver great but we arrived at the Adelphi at 2pm and instructed to go back at 4pm to collect our cases and check into the hotel at 4pm. It used to be own by national holidays but it have recently been bought over. Bar had 2 for one drinks on offer. October - December 2021. I apologise that the cleanliness of your room wasn't upto our usual standard and I will ensure our housekeeper gets a copy of your review. The restaurant menu had limited options (no pizza or pasta or curry) but there were interesting specials every day and a wonderful buffet on Saturday. However, I expected to sleep rubbish and not have a nice time. scheme. Find all available breaks here bit.ly/3myEVyN. A group of women got very drunk and argumentative sitting at the back of the coach near where I was sitting. Fully refundable Reserve now, pay when you stay. Review tags are currently only available for English language reviews. Most of my negative comments are in relation to Caledonian Travel. From breakfast to dinner, the quality of the food was atrocious! written by We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you. Coach very comfy could have done with phone charges on the seats would recommend as alot of other passengers agreed. Tripadvisor performs checks on reviews. Gala dinner was great with plenty to eat and food was piping hot. Notable amenities include a casino, a spa, and 2 bars. more. Certificate go to. There is also a variety of cereals and fruit. We them had a couple of hours free time and our bus left Liverpool at 1215. I have fed this information back my management team and will be reviewing your comments with them. New room was comfortable enough and only real problem was having to run ALL taps at the same time to get any hot water when using the shower..small niggle really. Ok, this is very much a cheap budget hotel, the parking is very limited - 4 spots - for the size of hotel and the area looks a little rundown. He goes way beyond what would be expected to make sure you will have a great break. Most of my negative comments are in relation to Caledonian Travel. Didn't see one cleaner from arrival to departure, hand sanitiser at restaurant was empty! Shabby poor rooms, seagulls nesting near the windows with the surrounding area covered in their excrement. We were initially given room 101 which was unfortunately the size of a shoebox and right above the kitchen so not only was it virtually impossible to turn round in the shower cubicle or, without being too graphic, use the toilet without banging your elbows and having to sit sideways but there was also a huge industrial extractor fan which started up when the staff were obviously starting to prepare the breakfast and the noise from this was unreal. So I shall be back in September thanks guys, well done to you all. Which is a shame as the architecture and period features of the building are stunning. The hotel was comfortable and clean. Great buffet breakfast, would recommend. This meant we had breakfast in the hotel (buffet style). ", A verified traveler stayed at Le Mridien Ile des Pins, "From the moment we arrived we felt very welcome; staff could not have been any friendlier or willing to help in any way. Unfortunately on check in we were given a room that had not yet been cleaned so we had to go back down to reception and be allocated another room. His helpfulness enabled us to have a great 5 days holiday. Bar had 2 for one drinks on offer. Room was a bit tired but fit for purpose. 1 Customer service. Bus was very comfortable and driver great but we arrived at the Adelphi at 2pm and instructed to go back at 4pm to collect our cases and check into the hotel at 4pm. worst wine i have ever tasted and no further choice. Dear margaretcrooksThank you for your review, we are sorry to hear that we did not meet with your expectations for your stay with us. Plus you'll likely end up with leftover credit that you can use on dining, parking or other . The beach view bungalow was spacious and comfortable and we had our own balcony with lounger. Would recommend this hotel to all my family and friends. Basically, it is a grand building, built for the rich of its day, but now it caters for coach parties. We will definitely return to both Llandudno itself and the Marine Hotel, Ask B6401QDpatricial about The Marine Hotel, We compared the lowest prices from 12 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 11 websites. Went with my sister and our grand daughters. Read all reviews. As you say, the same happened the following morning, if porterage had been arranged with Caledonian you would not have needed to return to put your own cases onto the coach. We were then eventually moved to room 216, after being advised by the less than helpful Manager (she seriously needs further training in Customer Service) that we had only booked a standard double room and she could only move us to a superior double room if we paid as she couldn't do it free of charge but had a twin, sea view room that we could have for no extra charge. This meant that we had to buy another one the following morning so we could leave our car at the hotel. Nice to know we had a spare roll but why leave it on the dressing table? He displayed his card tricks in the bar and restaurant and was so good he should be given his own spot. The ATOL protection does not apply to all holiday and travel on 03/06/2022, My parents have just come back from a coach holiday were the way there from carlisle they waited a hour and a half for the bus should of been 12pm it arrived at 1.30 driver got lost in Blackpool so they didn't arrive till 4pm .the hotel new oxford was disgusting .they had to clean there own room had the same towel from Monday til the Friday they had to ask for toilet rolls the service was terrible. Payments made by partners impact the order of prices displayed. Our stay was perfect in every way. When we arrived you can obviously see that it need's to be refurbed. The hotel has a comfortable bar. Stayed here for one night. I am sorry that you felt you had to write such a poor review and apologise that the health club have had problems over the last few days, but fortunately these have been rectified now. They are very good value for money and always have a good selection of holidays available. the rooms are very spacious and clearly need a refurb but we didn't mind that as we were already aware of this. Most hotels are fully refundable. Just returned from Tina live tribute with Caledonian travel, first of all can't fault the coach, the drivergreat guy! Dear travelbug90Thank you for your review, we are sorry to hear that we did not meet with your expectations for your stay with us. GC. Isabelaj481 Room was a bit tired but fit for purpose. Caledonian Travel Today at 10:30 AM Grease the Musical - Live in London bit.ly/CalTravGreaseLiveinLo . I am not sure what facilities you found atrocious so cannot comment on that. Please ask us to confirm what protection may apply to your The set evening meal was terrible, I guess part of the problem was that the reception team gave false information about restaurant serving times so two out of three visits to the dining room meant that we arrived after the dinner service was finished! Going on 5 day Paris trip soon from Glasgow - can't find out how when we board ferry, how long crossing is etc and where we arrive. Also very happy with the prices for the room and for dinner, very reasonable and all excellent value for money. Ann04 The carvery here offers the same options as you will find on majority of carverys. Smith151 To calculate the top 5's we take the following factors into account: Caledonian Travel - www.caledoniantravel.com - Ask a question now, Would be more comfortable in a torture chamber, Bouden Coach Hire - www.boudencoachtravel.co.uk, Party Buses New Orleans - www.partybusesneworleans.com, Ticket Line Turkey - www.ticketlineturkey.com. Our UK holidays and short breaks include everything from lodges with a hot tub to holiday parks, coach trips and boating holidays. written by I didn't like my room, it was old with a horrible bathroom. If you like a hotel with school dinners, coach parties and everything spread out round the buildings stay here.