alteryx customer support engineer salary

Do you want to receive a free, professional resume evaluation from TopResume? View the Cost of Living in Major Cities, Browse other Companies in the Business Services Industry, The Software Technical Support Engineer I creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Overview: This is not your ordinary support job. Interesting work but workload is too high. But whether we're chatting withteam members, fulfillment techs, product managers, quality engineers, software developers, solutions consultants, solutions engineers or account managers, the customer is always the center of what we do. Grinning like a buffoonmere moments before potential unemployment. I open a file on my Desktop, BeersYouOweMattH.txt, add a tally, and ride off into my next great adventure a live chat about Hadoop. After going through each team member with an escalation, and discussing with our Product Managers, she opens the floor up for anybody who thinks that a case may need to be escalated so that we can be proactive on those issues. We are sorry for the inconvenience. Broomfield Office. Als u dit bericht blijft zien, stuur dan een e-mail Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail That's a no brainer -@WayneWooldridgeholds a weekly onboarding session to introduce everything anyone needs to know to get dangerous, from Weekly Exercises on the Knowledge Baseto recorded training webinars on our website. The lowest-paid workers at Alteryx make less than $75,000 a year, while the highest-paid workers earn over $128,000. las molestias. The average salary for Software Technical Support Engineer I at companies like Alteryx, Inc. in the United States is $92,793 as of March 28, 2023, but the range typically falls between $81,143 and $106,563. Please help us protect Glassdoor by verifying that you're a I am a collaborative player who is always learning, and I know that together we achieve more. If you meet some of the requirements and you share our values, we encourage you to apply. At Alteryx, we support a growth mindset for our associates through all stages of their careers. Troubleshooting "Unable to translate Alias" with Gallery Data Connections. Winter is Coming. Checks for common causes of upgrade failures. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, were invested in building teams with a wide variety of backgrounds, identities, and experiences. Were looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. los inconvenientes que esto te pueda causar. 12:30 am- Im barely finished my lunch when I lock eyes with our VP of Community @BrianO, and without a word, we head over to the battlefield err pool table. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. las molestias. We also have a few talented team members like @JessicaSand@AmyDwho function as moderators. Were looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Alteryx Customer Support Engineers (CSEs) work with the worlds leading companies every day to help them with their advanced analytic solutions. to let us know you're having trouble. para nos informar sobre o problema. naar If you continue to see this Please help us protect Glassdoor by verifying that you're a Customer Stories. 8:15 am- I multitask during the meeting and glance through support@alteryx.comto see what our users are emailing in about. Yesterdayour resident predictive guru@CristonSgave us a crash course for troubleshooting issues with theR tool, and Christine is following up with the PowerPointpresentation and some miscellaneousreferences. We'll be sending you new jobs as they are posted. Our Fair Pay score for Alteryx is 3.17. Se continui a visualizzare Single elimination. Si continas recibiendo este mensaje, infrmanos del problema Aydanos a proteger Glassdoor y demustranos que eres una persona real. New research on who's asking for raises and who's getting them as well as advice on how to ensure you're getting the salary you deserve. Regardless, it's a shared responsibility that we take pretty seriously. an. You will help Alteryx customers by addressing their current questions as well as provide guidance associated with the best use of Alteryx software. Anenormous Game of Thrones mug in hand, I mosey on over to our kitchen to grab a bagel and tank up with 22 oz. A) Salary.com storing your resume for purposes of providing you with the job posting service. Otherwise, register and sign in. What you will do: Review, document, troubleshoot and resolve the Alteryx customers technical questions Act as a facilitator and assist with the communication between the customer and internal teams when escalating issues Respond to customer requests within expected Service Level Agreements and manage customer expectations Create articles for our internal and external knowledge base when related information is not present using KCS methodology practices Answer incoming support inquiries via various channels (Chat, phone, email, etc.) Our unified platform and self-service, easy-to-use interface differentiates us from any other analytics or data sciences solution on the market. moment as it all clicks and the gears start turning. excuses voor het ongemak. pour nous faire part du problme. North America Offices. Customer Support Engineer in Alteryx, Inc. These charts show the average base salary (core compensation), as well as the average total cash compensation for Software Technical Support Engineer I in companies like Alteryx, Inc. in the United States. Lamentamos pelo inconveniente. message, contactez-nous l'adresse Workers at Alteryx earn different salaries depending on the department or organizational function that they work in. Use our tool to get a personalized report on your market worth. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. Compensation data tools, salary structures, surveys and benchmarks. Wir entschuldigen uns fr die Umstnde. , At Alteryx, we support a growth mindset for our associates through all stages of their careers. In business development jobs, employees earn an average salary of $112,680. This role is eligible for variable compensation including bonus and stock grants. Today happens to be my turn at bat to manage our queue, so I'll need to be checking in every so oftenthroughout the day to make sure that user cases are assigned toCustomer Support Engineers (CSE's) to be worked on. per informarci del problema. Alteryx (formerly SRC) is a provider of a subscription-based end-to-end analytics platform that allows organizations to discover, access, prepare, and analyze data from multiple sources. 7:45 am - Wednesday in the Irvine office can only mean one thing: free bagels. I ask him to talk me through what's going on in his workflow, and we end up discussing a more advanced topic: batch macros. Salary information comes from 16 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Als u dit bericht blijft zien, stuur dan een e-mail questo messaggio, invia un'email all'indirizzo Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. I get a chat about some help with parsing dates (another one of my favorite topics), and then another chat asking for help with scheduling a workflow. Join to apply for the Strategic Customer Success Manager role at Alteryx. los inconvenientes que esto te pueda causar. message, please email Alteryx, Inc. Software Technical Support Engineer I, Remote Opportunity: Principal Engineer I (.Net), MSP IT Systems Engineer I (Managed Services), Software Technical Support Engineer I Salaries with a Bachelor's Degree, Software Technical Support Engineer I Salaries with a Master's Degree or MBA, Software Technical Support Engineer I Salaries with a JD, MD, PhD or Equivalent, Detailed skills and competency reports for specific positions. per informarci del problema. . Like u Do you want to receive a free, professional resume evaluation from TopResume? Alteryx is the Analytics Automation Company. 12303 Airport Way, Suite 250 Broomfield, CO 80021. Average salaries for Alteryx Executive Assistant: [salary]. First thing's first: I take a couple deep breaths, a 30 second meditation break, and chant a short prayer to the IT gods. envie um e-mail para Well, weve all had those days. para informarnos de que tienes problemas. CA. Glassdoor has salaries, wages, tips, bonuses, and hourly pay based upon employee reports and estimates. Lamentamos pelo inconveniente. Countless employers in the United States, like Alteryx, finance group health insurance, through which employers typically pay a significant percentage of their Read more, Streamlined solutions for every step of the compensation management journey, Continuously updated compensation datasets from Payscale and our partners, Flexible, customizable services and support for Payscale customers, End comp guesswork with our free job-pricing tool, From collection to validation, our data methodology delivers certainty, Meet the leaders dedicated to empowering better conversations around pay, Track and compare wage-growth by city, industry, company size, and job category, Access helpful tools and insights for career planning and salary negotiation, Explore real-world career trends and advice from the leaders in compensation, Uncover detailed salary data for specific jobs, employers, schools, and more, Take our salary survey to see what you should be earning. Average salary for Alteryx Customer Support Engineer in Us: US$80,459. In order to keep things moving, I try to lasso one of our two server gunslingers to help answer a few of my questions. Customer Service Representative/Office Admini, King Insurance Support Systems, San Juan Capistrano, CA. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Please help us protect Glassdoor by verifying that you're a ein Mensch und keine Maschine sind. las molestias. Disculpa real person. enviando un correo electrnico a Products Supported: * Alteryx Designer 2021, 2022. Like us, youre a high performer whos an expert at your craft, constantly challenging the status quo. enviando un correo electrnico a In healthcare jobs, the average pay is $102,051. There is a significant gap between what Alteryx pays the bottom 10 percent of earners and the top 10 percent of earners. Our team puts up most of the articles there, and we pull topics directly from our experiences with clients. #LI_US. Well except that time I played@dstoeckerfor my job. Si continas viendo este mensaje, Bachelor of Engineering (BEng / BE), Civil Engineering (CE), Bachelor of Science (BS / BSc), Computer Science (CS), Pay increases are a top concern for 2022 to attract and retain talent, Temporary employee laws: A guide to hiring contract roles, What to include in a termination letter: Template and examples, How to Manage Your Time and Prioritize Your Workload. * Act as a facilitator and assist with the communication between customer and internal teams when escalating. ein Mensch und keine Maschine sind. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, were invested in building teams with a wide variety of backgrounds, identities, and experiences. But that's ok; now he gets to work with the Alteryx Community, spreading a new culture of analytics. 8:00 am- Refueled and raring to go,I head into my first meeting. Customer Service Associate (Cashier) Est. What your skills are worth in the job market is constantly changing. excuses voor het ongemak. Alteryx employees earn an average salary of $98,488 in 2023, with a range from $75,000 to $128,000. By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I catch up with any developments on my open cases and senda few responses to clients. Si continas recibiendo este mensaje, infrmanos del problema real person. See how Alteryx customers are altering the future of business through data + analytics. para nos informar sobre o problema. For some of these, the solution is simple and I can rattle off a response, but others need a bit more time or research to respond to, and for these I let the client know I'm looking in to it and will follow up soon. questo messaggio, invia un'email all'indirizzo The salaries at Workday average $125,723 per year, and the salaries at ServiceNow come in at $118,812 per year. an. Wir entschuldigen uns fr die Umstnde. If you continue browsing our website, you accept these cookies. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Apply for the Job in Customer Support Engineer at Broomfield, CO. View the job description, responsibilities and qualifications for this position. 3:00 pm- As a west coast CSE, I keep the last 2 hours of my day open for supporting users on live chat. las molestias. I make a mental note not to take on too much work so I can stay on top of it throughout the day. Pay ranges for employees at Alteryx by degree. You must be a registered user to add a comment. Try another search query or. When choosing a place to work, it's important to factor in the cost of living when negotiating a salary. Wenn Ci The average employee at Alteryx earns a yearly salary of $98,488 per year, but different jobs can earn drastically different salaries. Aydanos a proteger Glassdoor verificando que eres una persona real. Like us, youre a high performer whos an expert at your craft, constantly challenging the status quo. What we look for: 1-3 years of Product Support or related work experience Excellent troubleshooting skills (databases, environments, network communications, applications, etc) Top-notch interpersonal skills, with excellent written communication to match Ability to work in a fast-paced environment, under pressure and prioritize multiple tasks Working knowledge of Microsoft Windows operating systems and server platforms Excellent collaboration and proven teamwork abilities Associate or Bachelor degree in Business Administration or IT preferred, or equivalent experience Can-do attitude with desire to help customers and work as part of a collaborative team Life-long learner Find yourself checking a lot of these boxes but doubting whether you should apply? para nos informar sobre o problema. CareerBuilder TIP. he realizes out loud. Since I have a bit of a lull in which Im waiting on responses from my clients, I decide to work on an article Im writing for the Knowledge Base. Alex is acutely aware of all the sleep he's lost wrangling gigantic data-sets. Whether the focus is a team, organization, or end customer I am a systems thinker and I use the Agile mindset to iteratively deliver value in easy-to . Si continas viendo este mensaje, Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $84,203 to $112,743 with the average total cash compensation of $96,543. . After passing on his wisdom, and making liberal use of Community articles to support the recommended course of action, the customer is able to resolve their issue and get their Galleryback up. Server issues are tough: you can know everything you possibly can know about Alteryx Server, but the reality is that there are an infinite possible environments out there with their own interwoven systems, networks, and security configurations. See user submitted job responsibilities for Software Technical Support Engineer I. Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. . Lamentamos pelo inconveniente. How much do Alteryx employees make? (Copyright 2023 Salary.com). If you meet some of the requirements and you share our values, we encourage you to apply. Looking at our data, we can see that employees at Alteryx earn more in some areas than others. And lost. One of my users has been trying to create a process that will have to be able to work dynamically on all files in a directory, and asked if I could take a look at it with him. You will help Alteryx customers by addressing their current questions as well as provide guidance associated with the best use of Alteryx software. Lead Software Engineer - Alteryx page is loaded Lead Software Engineer - Alteryx Apply locations USA-FL300-Ft. Lauderdale USA-SP100/2-St. Petersburg USA-RC3366/2-Rancho Cordova USA-SM950/2-San Mateo USA-BAL. scusiamo se questo pu causarti degli inconvenienti. Todays no exception: as I get off my call I notice my fellow Irvine CSE@SophiaFchatting with one of our Account Executives about licensing Server and Scheduler. message, contactez-nous l'adresse questo messaggio, invia un'email all'indirizzo om ons te informeren over dit probleem. From compensation planning to variable pay to pay equity analysis, we surveyed 4,900+ organizations on how they manage compensation. Bachelor of Arts (BA), Psychology Avg. Much of this process has been automated using Alteryx Scheduler, but we always want to have human eyes checking in on things to make sure everything goes smoothly, urgent issues are prioritized, and more complicated cases are routed to CSE's that specialize in the topic. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail "I can probably use this to help automate a completely different process!" Als u dit bericht blijft zien, stuur dan een e-mail You value inclusivity and want to join a culture that empowers you to show up as your authentic self. Additionally, you work closely with other members of the Alteryx team, including Sales and Engineering, to ensure a superior customer experience with both the product and the company as a whole. an. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. Being a Software Technical Support Engineer I requires a bachelor's degree in area of specialty. New research shows that each woman experiences the disparity of gender pay gap in different ways, depending on her position, age, race and education. Read reviews from current employees that include compensation and culture insights. Help us improve CareerBuilder by providing feedback about this job: Report this job Job ID: 20304_4281930323. He asks a lot of questions as we go through and I try to pair up the explanation with what we're seeing on the screen. message, please email Thats what makes ourUser Groupsso popular users helping users, not to mention we've got an active community of ACEschiming in with their expertise. para nos informar sobre o problema. Develop and execute technical software development strategy for a variety of domains. Were looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. This week we'reholding our first ever billiards tournament. Average Salaries at Alteryx Popular Roles Senior Software Engineer $145,478 per year Quality Engineer $108,899 per year Customer Engineer $81,226 per year Software Development Software Engineer $120,306 per year Software Test Engineer $92,407 per year Senior Product Manager $163,209 per year Sales Enterprise Account Executive $99,957 per year At Alteryx, the highest paid job is a Group Engineering Manager at $202,984 annually and the lowest is a Technical Support at $47,316 annually. Before you decide whether variable pay is right for your org, get a deeper understanding of the variable pay options and the cultural impact of pay choices. Although as a team we dont build out solutions, we're always happy to discuss how to do something, provide resources, or hash out an example. I'm working on a follow-up email to a question involving theDownload tool. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. Sales Based on 89 salaries Account Executive 18 salaries Sales Engineer 12 salaries View More Business Based on 6 salaries Manager 1 salary Director 1 salary View More Customer Services & Support Jk it's just the Alteryx Bus. After covering the basics, Im still not sure what is going on. The salary range for this role in Broomfield, Colorado is $60,900-$91,300. . Companies like Alteryx. scusiamo se questo pu causarti degli inconvenienti. This article details different methods for connecting to an Oracle database from Alteryx. , Where possible we will try to accommodate your request. The core of my email is links to useful resources like theTool Masteryseries. 9:30 am-The nature of working in Customer Support is that youre always talking to people. Roles and Responsibilities: * Review, document, troubleshoot and resolve customer's Alteryx technical questions for the entire platform. To change your cookie settings or find out more, click here. $11.00 . We are sorry for the inconvenience. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de As a rule, Itry to balance priority with expediency, so older or more urgent issues get addressed as soon as possible. Additionally, you work closely with other members of the Alteryx team, including Sales and Engineering, to ensure a superior customer experience with both the product and the company as a whole. The data presented on this page does not represent the view of Alteryx and its employees or that of Zippia. The average salary for Software Technical Support Engineer I at companies like ALTERYX INC in the United States is $91,863 as of November 23, 2022, but the range typically falls between $80,323 and $105,503. om ons te informeren over dit probleem. The Community is generally our first stop when were looking into a problem. Se continui a visualizzare Lamentamos #LI-CM1 Find yourself checking a lot of these boxes but doubting whether you should apply? Interested? om ons te informeren over dit probleem. Like us, youre a high performer whos an expert at your craft, constantly challenging the status quo. Si continas viendo este mensaje, Are you sure you wouldnt like a free professional resume evaluation? For your privacy and protection, when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. Customer Support Engineer. Compensation: Alteryx is committed to fair and equitable compensation practices. Si continas recibiendo este mensaje, infrmanos del problema Zippia gives an in-depth look into the details of Alteryx, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Alteryx. This position will perform professional and technical civil engineering work starting with simple SPAR Information Systems LLC - San Jose Aydanos a proteger Glassdoor y demustranos que eres una persona real. Our Vision is to enable every person to transform data into a breakthrough. Checks for common causes of upgrade failures. los inconvenientes que esto te pueda causar. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. envie um e-mail para Nous sommes dsols pour la gne occasionne. Please contact HR@alteryx.com if you require a reasonable accommodation/adjustment to review our website or to apply online. Apply online instantly. This site uses different types of cookies, including analytics and functional cookies (its own and from other sites). Some of the other roles at Alteryx are network administrator and data analyst. That works out to $47.35 per hour at Alteryx, compared to $60.61 per hour at VMware. scusiamo se questo pu causarti degli inconvenienti. Alteryx pays an average salary of $98,488 per year, which is $47.35 an hour. Concentrated brainpower at a Dallas User Group meeting. Lead Software Engineer - Alteryx. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. Salesforce Input, Azure Data Lake File Input), an error message Any user that needs to schedule a workflow that contains a Python Based Connector needs to reach out Shortcuts for Designer are being deleted along with taskbar How to Connect to an Oracle Database in Alteryx. Also it's fun, so there's that. Caso continue recebendo esta mensagem, WA. Customer Support Engineer at Alteryx California State University, Fullerton to let us know you're having trouble. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Working as a Software Technical Support Engineer I typically requires 0-2 years of related experience. One of my users has sent an exported workflowto help explain their question, so I download that and take a look. The average salaries at VMware rank the highest, with their employees earning an. ein Mensch und keine Maschine sind. of liquid productivity. para informarnos de que tienes problemas. Si vous continuez voir ce Alteryx salary trends based on salaries posted anonymously by Alteryx employees. pour nous faire part du problme. Filter Found 4 of over 217 interviews Sort Popular Popular Flight Control Software Engineer I + Performs simple engineering tasks as assigned by their manager, City of San Luis Obispo - San Luis Obispo A typical architect salary at Alteryx is $126,513 per year. Salary; Customer Support Engineer: Charleston, SC: 11/27/2022: $56,700: Enterprise Architect (Go-To-Market) Broomfield, CO: 11/17/2022: $122,100 . Listing for: Franklin Templeton. To create our salary estimates, Zippia starts with data published in publicly available sources such as the U.S. Bureau of Labor Statistics (BLS), Foreign Labor Certification Data Center (FLC). Lamentamos By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. Get it done quicker, automate that task, and have more time to think about the bigger picture. Disculpa Our users are pretty sharp, and sometimes have figured out the solution even before we have. A worker with the title network administrator at Alteryx earns an average salary of $74,136 per year. What you will do: Review, document, troubleshoot and resolve the Alteryx customers technical questions Act as a facilitator and assist with the communication between the customer and internal teams when escalating issues Respond to customer requests within expected Service Level Agreements and manage customer expectations Create articles for our internal and external knowledge base when related information is not present using KCS methodology practices Answer incoming support inquiries via various channels (Chat, phone, email, etc.) Si vous continuez voir ce Salary $137k Bachelor of. enva un correo electrnico a As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, were invested in building teams with a wide variety of backgrounds, identities, and experiences. Salary $122k Bachelor of Engineering (BEng / BE), Civil Engineering (CE) Avg. Wenn questo messaggio, invia un'email all'indirizzo Transform pay with our enterprise-grade comp platform, Automate compensation with our full-suite solution, Payscale's employer-reported salary data network, The world`s largest employee-submitted pay database, Annual survey salary data from HR industry publishers, The crowdsourced compensation data API for developers, 100% company submitted data from 2,000+ businesses, Schedule a personalized demo to feel the power of Payscale, Find salary information for similar job titles and locations, Comp Planning Business Case Pitch Deck By clicking Download Pitch Deck, you.

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