Stay far away from this company. Affiliated entities of Lincare offer a variety of additional services to help patients throughout treatment. Electronic Prescriptions and Electronic Ordering, RX Unit of Measure Quantity Conversion Chart. of Medicare-covered, home-delivered CPAP supplies: All material on this page are the property of LincareCPAP. How can they still be in business! 13235 N Promenade Blvd, Stafford, TX 77477. Remote cardiac services help a practitioner understand the condition of a patient's heart to provide better care. Affiliated entities of Lincare offer a variety of additional services to help patients throughout treatment. Give me a break! Lincare Pharmacy Services delivers your medications straight to your home when you need them. Providing the largest variety of CPAP machines and CPAP masks, we want YOU to make . DONNA, I REPLACE THE FILTER BY ASKING MY SUPPLIER, THEY USUALLY ARE VERY ACCOMADATING AND GIVE ME ONE. He goes back to see Dr. Mariglio May 6, 2016 for a follow up and he is still not using the machine ! do you sleep well ? * *Excluding the following areas: Baton Rouge, LA, Honolulu, HI, Poughkeepsie-Newburgh-Middletown, NY, and Scranton-Wilkes-Barre, PA. Affiliated entities of Lincare offer a variety of additional services to help patients throughout treatment. BBB File Opened: 8/9/1994. Way to go. I got covid. Paid time off (PTO) is a benefit an employer provides their employees that allows them to receive payment for the time they take off work for vacation, personal days, sick time and holidays. I am still trying to get our money. I was transferred to this Cathy person. Totally unacceptable. Then tried to pay it online b Fortunately, Medicare Part B covers durable medical equipment as long as the equipment has been deemed medically necessary by your prescribing practitioner and meets other required criteria. Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. The current call time waiting is 20 minutes and still going. Really? Totally exasperating! That is why I'm going elsewhere. I tried to contact the corporate office which I learned that they really don't care about correcting the problem with their office e out here. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Business Incorporated: They have sente the wrong supplies the last 3 times. I told my wife if I die before I get service, sue them for malpractice and deliberate and gross neglect, and hire the ugliest, meanest, most reptilian attorney she can find. Keep getting a past due letter without a timely invoice to be paid. Lincare is the leading provider of in-home respiratory care. Then this one driver came and made off with all of my husband's supplies and only left half of what he needed. CPAP.com will work with the manufacturer on your behalf to have the item fixed or replaced with the exact or like item under the warranty policy. CPAP Supply USA is more than just a retailer of CPAP supplies and other respiratory products. I have struggled with this company for over one year because of Medicare requirements. Especially the Ballston Lake office. Tina came out from office said we are so sorry that no one called you back she made call to doctor and was so understanding. Refer to Company's Terms and Conditionsof Use for more information. front office administrator needs replacing asap! It was then 5:32pm I get a call from an employee who told me traffic was bad so it would be between 11 am and 1 pm on 3/8/16 and my normal driver would handle it and hung up. I had the most horrible experience with Lincare last week. This company needs to not be in business, especially with such vulnerable customers who depend on them. Dear Sir: Got a new machine a year ago September 2014 from Lincare. but is solely provided for additional information. Three weeks passed and I still hadn't received any supplies. I have been without supplies for some time now, and started re-using and recycling my husband's c-pap supplies when he receives new supplies for his machine. We tailor our pediatric treatments, whether they need respiratory therapy, enteral feeding pumps and supplies, apnea monitors and more. Apparently, it is their job to leave patients without life sustaining medical necessities. Run! Excellent personal service when I had to go down to Farmingdale New Jersey to fix my machine or to get a new one very easy to contact and to get supplies when needed once again thank you for the excellent customer service as always. with such disgusting revues. You just now realized this which means you did not do anything for weeks. I thought that everything was ok until I received a bill and was told that I owe them money! Have been doing business with this branch for the past 2 years. Reviewers complaining about LinCare most frequently mention customer service, cpap supplies, and insurance company problems. It covers the mask with headgear only and does not include other items in the purchaser's order. We reserve the right to refuse to extend the 30 day risk free option to anyone we judge to be abusing it. WA state. LinCare has a rating of 1.46 stars from 686 reviews, indicating that most customers are generally dissatisfied with their purchases. I moved my mother to Delmar, New York from Connecticut. That really inspired confidence in them! they're threatening my excellent credit score now! In OCR's letter dated January 28, 2014 (Notice of Proposed Determination, which is attached hereto), Lincare was notified of the You have 60 days to return unopened supplies. but is solely provided for additional information. How does a company like this stay in business? we recieved it after 3 weeks of me calling the office. No call 5thn time, she was on the other line and would call me back. You may also need to remove the regulator. As of right now my husband is receiving supplies from your company and I do not want this Cathy to do something to ruin things for him or to treat him rudely or badly. I except the fact that my account went into default therefore you no longer want to do business with me, but my account was paid in full, overpaid for that matter. The CPAP.com Return Policy governs all items purchased without a 30 day risk free option. They charged me $110.00 for a single nasal pillow for my CPAP mask. We use cookies to understand how users engage with our website. Anyway she came back on the line to tell me the girl in charge of ordering was out that day, and she would call me the next day. Been trying to call them to get a status update on my machine that was supposed to be ordered almost two months ago. Our reps are able to provide you with contact information for the manufacturer. I was a plumber for over 30 years and have driven thru 3 hours of traffic to unstop a toilet in a house that had 6 bathrooms because it was my job. Supplies didn't arrive on time, and worse, Lincare will double and triple bill you for the same service; they bill your insurance plan and if the plan doesn't pay immediately, Lincare will write you that your account is past due and if you don't pay within 10 days, they will send you to a collections agency. Then the deliveries were no happening and if they did both to show up they would refuse to give us all the of tanks my husband needed for the week. 4th time, the person handling my account does not work there anymore but I will get a call back from the new account manager. I am having the same problem, Dr ordered new machine for me, I needed new supplies so they send me the supplies for the machine I had 5 years ago. Then when I feel I have done my due diligence, I just go to the office and wait for my monthly cpap supplies. It is an investment in your overall health . Just because you wear a medium mask in one model, do not assume you wear a medium in another. The Lincare Patient Portal is our online system that gives you access to everything you need to keep your treatment on track and up to date. And I'm on hold for 45 minutes are there any positive ones i can read. Oklahoma City ok may 2016 Lincare did EXACTLY THE SAME THING TO ME last year. She informed me that my machine went into default and I owed $1100 that was written off. By submitting this information, I authorize LincareCPAP to contact me by phone or email. Value 103. Adjusting to life with a chronic disease, respiratory condition or other illness can be challenging. It's this mindset and hands-on approach that set us apart from others in the home respiratory care industry. Check with your insurance provider to be sure you understand the eligibility and coverage requirements of your health plan. CPAP suppliers that are not contracted providers under the Medicare Competitive Bidding program may have elected to discontinue furnishing items to Medicare beneficiaries in the affected competitive bidding area. I don't know what the problem but I went to American Home Patient on November 6th to transfer my supplies to them. Been trying to call them to get a status update on my machine that was supposed to be ordered almost two months ago. I've been with Lincare for over 20 years. Local office referred me to corporate office, referred me to person who helps with unresolved issues. So thanks to Tina I was able to get my machine and leave as a happy customer once again, Tip for consumers:If have problem best go to store. Lincare Rental Order Form. Lincare local didn't call me till after I called the corp office in florida and sent emails to Munich Germany to the parent company. But Optigen made a mistake and listed my secondary as primary, and listed "customer pay" as secondary. LinCare ranks 47th among Home Care sites. We measure real results based on patient feedback and experiences. I just can't stand Lincare, and they're the only game in town. Choosing the right DME is the key to maintaining a higher quality of life when faced with a medical condition. 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Lincare Holdings Customer Support Lowest Rating. But in the last year or so that has gone down hill big time. Thanks, Milena Alexander, Issaquah WA Should you have any other questions, please contact me at [protected]. And I have no choice, I have to put up with their lies, and poor service.My Health depends on good working equipment and good service. When you have a respiratory condition, you don't have control over when symptoms might flare up. They set you up a billed before receiving supplies/slow. For residents with chronic breathing disorders, our long-term care services may help them achieve a higher health-related quality of life. Consider these factors along with discussions with your prescribing practitioner: This icon indicates that you are leaving the Company's website. Today went to location Famingdale wanting my Rx to go to other company. My husband was put oxygen about 5 or six years ago. Call your local recycling center. Mask sizes vary, even between the different models by the same manufacturer. Service 136. This continued to happen so I went to Lincare. Well, two weeks later, they haven't done that either! I ALWAYS CLEAN THE VENTS MYSELF, BUT I LET THE COMPANY REPLACE IT. The CPAP.com Return Policy governs all items purchased without a 30 day risk free option. We use cookies to understand how users engage with our website. If they can't tell the customers the truth the first time they don't need to be in business. We offer detailed product pages, a mask sizing guide as well as a 30 day risk free trial on mask purchases. (Depending on the circumstances of your return a nominal shipping and handling charge may be required.) This time I was told to make sure the hose was pushed all the way on. My husband is trying to switch companies but he has to be retested for insurance reason. Have been on hold for four (4) hours over several days with no resolution to my problem. Finally we ended up calling the police on one of the drivers. That's why Lincare provides a variety of oxygen products and delivery methods tailored to serve your individual needs, lifestyle, and treatment goals. She has acted in a very unprofessional manner.

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